HVAC reviews in El Paso, Texas

Absolutely outstanding service! The Home Systems Heating and Cooling team was professional, punctual, and knowledgeable. They quickly diagnosed the issue with my AC and had it running perfectly in no time. Highly recommend for anyone needing reliable HVAC work!

Wow and Amazing!!!! Our old unit finally went out after 13 years. I called about 7 different HVAC companies for quotes. Jesus and one other company were the only ones with very reasonable prices. We took a chance, with a little skepticism, because all this was done by phone, and he had not come to the house to see what he had to do. Oscar, Diego, Raul, and Cesar arrived on site and began to work immediately. What was even more impressive, was that they went into the attic to check and make sure my ducts were working properly. Mind you for the last 10 years we were not getting proper cooling to one side of the house (master, bedroom 2 and 3). Turns out they found that a 25-foot duct was rotted away and had holes in different sections. Unbeknownst to us we were cooling the attic more than those bedrooms. They replaced the duct with a new one and changed out the unit with a 5-ton Lennox. What a difference, the ENTIRE house now cools properly. We are simply impressed with the workmanship and pride that they have taken in making sure our new unit, ducts, thermostat, registers, gas line, and drainpipe are all working properly. They even gave us one year of filter replacements. My mother was also impressed with this company that she too will use them for her home and rentals as well. Jesus and The Home Systems Heating and Cooling Inc., Thank You!!!!

Jessica was amazing at explaining everything to us! She worked to get us approved for financing and we were converted to refrigerated AC within 3 days of meeting with her. Great company, quick service, affordable, definitely recommend.

Had two AC unit install today. The service and the crew were very helpful and professional. They did a very good job installing both units. Very satisfied with their work. I highly recommend. 👍

Nicht sehr gut. Das Ofen ist auch groß. Kurze zyklen.

Heating & Air Conditioning provided great customer support. The technician answered all my questions. The repair was completed without issues.

Excellent team! Great work! Highly recommend!

Was having a problem with me ac making a squeaky noise the tech came out and looked at my ac and explained that it was probably moisture from the rain we had been having he did diagnostics on my ac and told me everything was ok glad I had them come out to give me peace of mind

They showed up on time. Explaining step by step what they were doing,and why. Finished product looks professional. They helped with finance. All and all a good experience. I now have a cool house...

Had my conversion done and all was well the first month then I had issues. Heater wouldnt turn on so they came to fix it. Then I had a leak which they said it wasnt because of their work. Never had problems until they did the conversion. After that never responded.

Got my swamp cooler swapped for refrigeration and this is the ducts that they left and never replaced.
All of this rust is now on my refrigeration coils that they installed
Now the owner is saying that this was never on the contract to replace the ducts, when it was clearly stated to me that they would replace the ducts as part of the job.
My question is . Why would someone install a brand new device withouth changing out the main ducts ,which in reality thats why i switched over to refrigeration because it was corroding everything. Also the day of the installation, they brought the wrong unit and overall it was a mess.🙉

Excellent service and quality installation of a split Rheem system with 2-stage heater as part of a swamp cooler to refrigerated air conversion. Cesar Strauss and his crew were highly professional, reliable, and exceeded all of our (already high) expectations. They completed the required work promptly, with attention to detail, and left our home clean and orderly. Prices were fair and reasonable. We are happy to support this small, family-owned business in Northeast El Paso and give our highest recommendation.

Great service and very punctual!!! Another company had already told us we needed a new unit and that wasn’t the case. Strauss was very honest and told us our unit was still in great condition. Would totally recommend them.

Mr Ceasor diagnosed the problem and fixed it swiftly. He explained what he needed to do and then did it. The service was great! Thank you very much!

Cesar and his assistant stayed late to fix and wash my A/C on a quick turn around of calling this morning. Thank you! very professional, explained to me what was needed and gave me options.

Cesar Strauss was extremely professional. Worked quick and identified the problem and provided a good assessment of what needed to be done. I highly recommend his services.

Friendly and professional service. Cesar and his team are very efficient and reliable. Diagnosed the problem and quickly came up with affordable solutions.

The installation was great the only issue was that the technician was over two hrs late, however he did call to let us know he was just purchasing the material

Caesar arrived on time and immediately diagnosed the cause of my forced air heater issue ( excess roll out due to dirty / clogged components ). He then proceeded to address the problem doing thorough work and progressing from least invasive ( and costly ). When he arrived at proper function he, cleaned up the debris that had been disloged, then verified the proper function repeatedly, tested for carbon monoxide ( even though I had a household unit ), and tested for and determined that there were no natural gas leaks. He worked quickly, answered my questions during the process and charged an appropriate fee. In and out in less than an hour and a half. I am very pleased.

Cesar Strauss has always been very professional, efficient and good at his job. I have been using their services for a long time and will continue to do so. I highly recommend this company. They also do plumbing!

Impressive customer service!!! They were very honest, respectful, and hard working. They promptly answer phone calls and text messages. Superb! Don't look any further.... I'd definitely recommend Strauss Heating and Air Conditioning.