Reviews of local pros in Forney, Texas

I had a great experience with Fox Air. Richard and Jay were honest, and explained everything wrong with my AC system.It was a simple fix and was not expensive. I would highly recommend them for any future work.

My wife and moved to Texas this past weekend. We have a house and a barndominium. We had movers coming in this past Monday, so we wanted to stay in the semi furnished barndominium so the movers wouldn't disturb our pets, we were disappointed to find the AC wasn't working however. Richard (the owner) came out on Sunday and addressed the issue for us. It was a minor problem with a pump on the condensation tray, and so he re-plumbed it so it was gravity fed instead of a mechanical pump that could fail periodically. He was truly a pleasure to meet and he only fixed what needed to be fixing. We are going to be using him going forward. Thanks Richard!

Excellent service. They were able to send someone out to repair our broken heating system on the same day we called. They sent a text to let us know they were on the way. The service man was very polite and repaired the unit quickly. He was also clear with his summary of the problem and what to look for.

Richard was very professional and instead of him charging a rediculous amount of money like other people would have, he found a solution for a reasonable price. I would definitely recommend Fox Air and Heat if you are looking for quality work and reasonable pricing.

Jay and G were very helpful, solved our issue of airflow and answered all questions we had even about other stuff in the attic , they were very quick and efficient and cool people . Highly recommend them!

Tyler and his team did the most exceptional and conscientious work!! They installed my new Lennox heat pump with only the best materials and consulted with me every step of the way. They engineered the install in such a way as to afford LOTS of extra attic space for storage, meticulously checked and sealed every possible joint and seam, and paid incredible attention to every detail. They even cleaned up so good after the job was done (especially in the attic), you couldn’t tell such a major construction-type job ever occurred on my property. Fox Heat and Air gave me the best price (by far!) and happily guaranteed their work. Fox Heat and Air is a refreshingly conscientious and honest broker. I flat-out couldn’t recommend them more highly!

Thank you for identifying and fixing the A/C.
God bless!

The ONLY hvac company we will use! Longtime customers. Professional, reasonable and considerate. Richard isn’t just trying to sell you stuff you don’t need. Listens and gives viable options. Can’t say enough good things about Fox Air!

Richard and the Fox Air and Heat crew came out quickly and thoroughly addressed our issue. They made follow-ups as well to ensure our needs were still being met.

Richard listens to his customers and explains service performed so the customer can understand.

Our home needed service after the winter storm on a late Sunday night. We contacted multiple businesses but Richard was the only one to respond and show up. Gave upfront pricing and 5 star service, would be the only company I recommend for anyone’s air or heating issues.

I work as a Project Manager for a Dallas-based commercial general contractor and deal with all kinds of HVAC companies on a regular basis. I chose to use Fox Air & Heat on my home because Richard consistently outperforms my expectations, even outperforming his own commitments to each project. We began using Richard several years ago for periodic maintenance on our previous residence. When it came time to change out the equipment we turned to Richard (but, I also got pricing from other similar companies). The 2 commercial companies were way too expensive. The 2 residential companies were 20-30% more expensive than Richard’s estimate. So, because of price we chose Fox Air & Heat - I was skeptical, thinking he can maintain a system but wouldn’t be able to install the new system in a VERY tight closet and the outside unit required upsizing. I was shocked and quickly proven wrong! Not only did he perform the changeout quickly (1-day) cleanly and efficiently. We had just installed wood floors and he took special precaution to not damage anything! Again, the location was very closed in and difficult.

Then we moved and the second home we bought used, and the equipment was ready to replace immediately. ALSO, the ductwork had to be replaced throughout. The ducts had deteriorated to a point where they were not efficient. We had 2 separate systems (upstairs/downstairs) and replaced the 2 systems with a single Variable Volume system using a 5-ton condensing unit outside and a single gas-fired furnace in the attic. These systems are very tricky to install and program - but in the end they are far more efficient than conventional systems. Richard designed the system himself and installed with the help of one other person, taking only 2 days to replace all ductwork, equipment and thermostats throughout the home. After this was all done I had the comfort of knowing we had a completely new system with fresh clean ductwork throughout the home. He also installed an in-line ultraviolet air filter to ensure we are breathing clean air! This gives us great comfort in this post-COVID environment.

I can’t say enough about Richard - the man is a UNICORN. He knows all there is to know about HVAC maintenance, repair, installations, equipment, air quality, and temperature controls….and he’s honest, professional, high quality and competitively priced!!! We couldn’t be happier.

Jay and G came by to replace an outside unit. They did an incredible job. They worked until every issue was solved and made sure to clean up after themselves. Highly recommend Fox.

We we’re starting to have cooling problems with our AC and wanted to address it before the summer set in. We called Richard and he took care of us. His schedule was full but he was able to squeeze us in. Once again we’re happy customers. Thanks Richard for providing awesome service as usual.

Very reliable, helped me with my old unit a couple of times and when I had issues. Then got a whole new unit which he installed and had that for almost three years and a part went out, he came out next day and replaced it no problem. I will always use Fox and Air and Heat.

Had new duct work done in our attic to help with a faulty original design of poor airflow. Also added a new thermostat with extra sensor and dampers on vents. It instantly changed our upstairs environment. Great quality work !

On Saturday night our AC went out, I called him Sunday morning, and within 2 hrs Richard was onsite diagnosing the issue. He told us what the cheapest option was, explained why he recommended some improvements, to help get more life from an old unit, and then drafted up an invoice for what he’d recommend we replace our system with.

I like Richard’s approach to helping us. He explained the problem and what caused it, he then told us what he could do to fix the problem and improve our system to have it working optimally for as long as we can. And then he let is make the decision. He had the parts in stock and had the AC working before he left.

One of the best companies arround. Richard returned phone call very promptly and made me fill like i was the only customer that mattered, even though i know he was very busy. When he arrived Richard did the work and made sure it was 100% before he left. I will always use fox for all my heat and air needs. Richard installed my ac 8 years ago and still remembered who we were so not just a number. I can not say enough about how great i hold Richard and Fox ac for all he does. Thank you!.

Our AC went out around 11PM on Saturday night. I started making calls and sending out requests around 6:30AM Sunday morning. Richard was on of the few who responded quickly with upfront pricing. He was at my house at 9AM Sunday so my husband, toddler and I didn’t have to suffer through the heat of the day. What I appreciated most was how thoroughly he explained why my AC was not working, what needed to be fixed, and what the long term plan would be. My system is old, so it’s not a surprise that it’s giving up. He didn’t try to upsell us or push a new system on us, he just gave us the facts and helped us plan for the future. He’s going to write us a estimate so we have an idea what we need to save for. I was nervous about being taken advantage of, but Richard is the real deal. I would recommend him to anyone I know!

When our old unit went out, we called Richard at Fox Air to come and see what he could do. He sat with us and went over all our options in detail. The installation went smooth. Richard is prompt in notifying us when our annual service is due. He is a very diligent worker, and most respectful in his dealings with us. We are very happy with our unit and the service that Richard provides. We would highly recommend Richard and Fox Air for any a/c or heating needs.

Richard is honest and trustworthy! I was told my a/c unit was completely dead but he brought it back to life! I recommend Richard & Fox Air & Heat!

Annual maintenance contract helps us keep everything tuned up and Richard even found a loose exhaust vent and fixed it! Thanks for keeping us safe!