HVAC reviews in Frisco, Texas
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Mixed bag using Choice Air Care from my experience. First the good: Work was good quality at a decent price. The technicians are knowledgeable and do quality work in a reasonable time frame once they get there.
For the bad: We coordinated with Choice to replace our system as it was an older system and repairing it wasn't going to be the right decision. Our install date was pushed back multiple times. One I was OK with as it was for the health of the install crew, but the other times we were notified the morning of the scheduled install date, some of them only as a result of my concerns and calling them to confirm the install would actually happen that day.
The issues didn't end with scheduling though. We set up financing through them and it was supposed to be done at a 0% interest for a few months and we were going to get it paid off in that time frame. When they submitted everything to the credit card company though they ignored what we had requested and used a different promotion that started charging interest immediately.
If their coordination and communication were better then this review would have a different result. I hope others didn't have this experience and mine was a result of the seasonal rush due to needing this in the height of Texas summer. -
We had an amazing experience with Choice Air today fixing the AC unit for our elderly neighbor. Same day service. Incredible for a Holiday Weekend. The technician, Chris was extremely knowledgeable and helpful and was able to locate and fix the short within 30 minutes.
Will definitely be using Choice Air for future HVAC needs.
Thank you Choice Air! -
I purchased a multi-year maintenance package under the assurance that it would not expire. However, the company has since become unresponsive, and I’ve received no support despite repeated attempts to follow up. This has been an extremely disappointing and frustrating experience.
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We had an amazing experience with Varsity Zone. Their team provided us great service and gave us the facts without the scare tactics that I have seen other HVAC companies use.
We chose to have a full system replacement done by them and the work began promptly and was completed in a timely manner. Both Kyle and Brandon were incredibly communicative throughout the process. I would happily recommend Varsity Zone to friends and family. -
Great Service! Took a lot of time to ensure I understood my options and did not use any pressure tactics.
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I had a fantastic experience with Varsity Zone HVAC in Frisco. Their team provided top-notch service, quickly diagnosing and resolving my HVAC issues. The quality of their work was impressive, and they took the time to explain everything clearly. I highly recommend them for anyone needing reliable HVAC service!
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Great service, Kyle took care of our power motor issue. Highly recommended.
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Our downstairs A/C seized and stopped working at 9pm. They came out the next day and looked at it and immediately knew the system wasn’t working. They were very honest, showed us all of our options and then let us decide for ourselves. No sales pressure. We ended up getting a new inverter system and we are SO happy with it. My husband and I were so relieved to have HVAC company that was honest, EXCELLENT SERVICE, easy to work with, caring individuals, who got the job done and done well. Highly recommend Varsity Zone for anyone needing HVAC services!
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Very easy to deal with and they explain with details all that needs to be done. Equipments are high quality and easy to use.
The replacement of the unit went smoothly and works great. -
I had a fantastic experience with Varsity Zone HVAC in Frisco! Their team was professional, friendly, and knowledgeable. They provided top-notch service and quality work on my HVAC system. I truly appreciate their attention to detail and commitment to customer satisfaction. Highly recommend them for any HVAC needs!
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Great customer service.
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Varsity Zone and their HVAC tech Kyle were absolutely amazing. I called them after I spoke to a company (A1 Air) who quoted me over $2,000 in labor costs alone! $2,000! Can you believe that! I googled the 10 best HVAC companies near me and Varsity Zone was the first on the list. I called Wednesday night and Kyle came out at 0800 Thursday morning. He diagnosed the same problem as the other company but get this, his quote was less than 1/4 of that other company’s quote. I immediately signed on the dotted line and scheduled for him to come out and make the repair. Kyle was prompt, professional abd precise (he made the repair in less than hour. The other company told me it would take up to 4 hours). The icing on the cake is I found out that Kyle is my neighbor. I am so glad I called Varsity Zone!
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Great service willing to help new a c unit
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Our upstairs AC wasn't working. Jason came and did very thorough checks throughout the home to diagnose the problem. I'd highly recommend him and Varsity Zone for anyone.
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Loved their professionalism… Jason was there on time,, very knowledgeable and explained everything in (technical) detail. His team was thorough, and organized. Was impressed with their workmanship. I highly recommend this team. I will be using them again for service after agreeing to get a new unit replaced
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Outstanding customer care
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The owners are amazing! Wonderful to do business with!!
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I don’t have many words. Just great, same day service. In and out!
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The owners are honest, reliable, and hard working people. I would trust them with my HVAC needs.
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If our air conditioning ever failed, we’d call Varsity Zone right away for an energy-efficient HVAC installation. Mike takes pride in doing the job right the first time.
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Kyle did a great job and took the time to explain everything he did and recommended. I will use him again.