Plumbing reviews in Frisco, Texas
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Used VIP plumbing a few years ago during an emergency toilet near overflow situation occurring before I had to leave for work, the guy arrived cordially & promptly, but charged me $389 and left without solving a simple clog in my plumbing, instead wanted to return for more diagnostic testing which would cost another few hundred. My sirens went off and contacted another plumber who was able to fix the problem with minimal costs. I hear about crooked contractors who are unethical and wished to never run into one, but I guess I learned my lesson. I was desperate and had to get to work and called the first plumber that pulled up on 24 hr plumbing google maps. I now forewarned all my friends to avoid this business and their unorthodox practices.
** And I did confirm from my text history and their business number that this is the company before they try to say they have no record of my business / address etc.
Also kind of odd their newest review is 3 years ago.. again I’d proceed with caution -
Great customer service
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Excellent customer service and product knowledge! excellent location.
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Great new location. Easy in and out. Very professional staff. Micah does a great job.
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It was great to visit somewhere that has good service. Thanks Lucie for your help solving for my project.
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Very professional and friendly. They’ll go above and beyond to get your business!
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Tina and Matty are very helpful and always friendly when needing helping looking for anything needed
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Literally the greatest staff ever!
Product knowledge and customer service is exceptional. They always go the extra mile for customers. -
Plumbing department is awesome! Great attitude, helpful, and a great example of a dedicated team members.
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Great service and friendly staff. Extremely knowledgeable and go above and beyond. Most cleanest and organized supply house I’ve ever seen.
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I left my wallet here and was running to another supply house because they were able to help me and they called around to all the stores they thought I would go to and track me down to give me back my wallet these are honest to God good decent people working here highly recommend this location especially
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J.J. On counter sales is great. Ready to help and is very knowledgeable.
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If you need a part and need it quick this is the place to go. I will drive and or order from here because I’ve been dealing specifically with the staff for many years and know I can throw some odd ball requests and get what I need quick. Shout out to Matty Sperandio and Matt Duckworth for what you do.
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Great, fast service every time. Fair pricing, and plenty of inventory. Nas, Roger, and Nathan are top notch people.
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Sam saved me from a freezing cold weekend without hot water by helping connect me with a hard-to-find part at 4:30 p.m. on a Friday afternoon. Just minutes before he was set to go home for the weekend, Sam hooked me up with a vendor who had the part I needed. Thanks, Sam!
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We have used Lex’s plumbing for many years and they never disappoint. Always kind and professional, reasonable prices, honest and customer centered.
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Lex's Plumbing is my vendor of choice. I am a Realtor and refer them to all of my clients. I also use them for my personal residence. Honest and reliable!
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We have used Lex’s plumbing twice now and both times were a fabulous experience not only are they professional, on time, they are reasonably priced. I thought I had a third and separate issue and they were very quick to respond to after hours call. I highly recommend them. The same man who has come out twice is very friendly and my not so friendly dog wanted to go home with him which speaks volumes in our book.
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Mike Young installed 2 new toilets, replaced a hose bib on the patio and replaced 3 shutoff valves that were from the original house construction over 20 years ago. We requested Mike because we know he always does an excellent job. He is efficient, knowledgeable and will take the time to explain the best solution if any unexpected problems should arise. Always on time and gets the job done.
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I contacted Lex’s Plumbing to get a bid on a new water heater. Lionel stopped by yesterday afternoon, provided me with a bid, and helped me make an appointment for today. He showed up exactly on time this morning, friendly and purposeful. I was pleased with his work and he was clean and neat as he worked, placing cardboard to protect my floors. He was quiet and polite. Just an outstanding job and a great experience. (And he was kind to my cat!) I’ll be a loyal customer.
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Jimmie Williams was great! Super knowledgeable and helpful on Saturday evening emergency call. Got here quick and replaced a bad shut off valve to a leaking ice maker line. Was very clear about the cost and what needed to be done. Not cheap, but expected for an emergency weekend night call.