Home Services reviews in Garland, Texas

We got our carpet cleaning done because our landlord requested it and we have to show them the receipts along with pics when we vacate the house. I didn’t like how this company put on the invoice that we declined deep steam cleaning. If you are a reputable company that cleans carpets for your business, why wouldn’t you do a deep cleaning and not overcharge people with the extra add-ons. I would never use them again.

I really loved how seamless the booking process was. I gave them a call, and I was off the phone in 3 minutes. No weird sales pitch. They had availability and they called before they came, and got here on time. For a 1 bed, living and dining room and a couch cleaning they got it done surprisingly quick in about an hour as the tech said. We did a walk through at the end. It's been a while since we cleaned the carpet so they had their work cut out for them. I am happy with the work. P.S. the pictures look like this because the floor is still damp.

Gerald was on time, explained the service and got the job done. Nice guy and didn’t rush. So far, so good. Same day service, that’s what I was looking for! Hopefully the dried results will be perfection. Even gave recs for my LVP flooring for mopping!

Julius was the technician who provided service for our home. He was courteous and professional. He took the time to walk through every room and discuss the stains and the type of treatment that was needed. Scheduling the appointment was I will definitely use them again.

I called at 9am in the morning and George showed up a few hours later with a great attitude and did a tremendous job. He walked me through my options and provided information on each one. I would highly recommend them for any carpet cleaning needs and if you are in the Dallas area specifically ask for George, as he was a great guy and easy to work with.

I really wanted to be happy with the results, the tech was very nice and professional. I signed on for an upholstery cleaning of my couch and loveseat for $89. Once the tech arrived they offered additional services that came out to be $163. He advised me that after the couch dried I would see the results but it looks worse in some spots than before. The couch also smells of mildew now. Waste of $160 and my home stinks.

Ive done business w/them for approximately 4 years & this was my last. I dont tolerate unprofesstionalism. I got a service & paid for an additional "protection" spray which I had a question about. I called & left messages for almost three weeks & still no call back. They do not check a voicemail that you're always transferred to. When I did finally get ahold of a human, they just transferred me again, to voicemail. The last time I called, the lady in the sales department could care less about no one returning calls, her job is to simply transfer people which she made very clear. It should NEVER be this hard to communicate with a company that I paid to get a service from, because they have no issues calling me to book a service!
UPDATE! John personally called me back & explained everything I needed to know! A four minute conversation took two weeks to have, but it happened! He was very eager to fix the communication barrier, & thats all I asked! Thank you!

The tech that came was so informative on what was going to take place during the cleaning, what chemicals are being used and how they work, and what to expect once the cleaning was done. I had a oversized living room chair cleaned due to my pet marking on it consistently. I can proudly report that my pet is no longer interested in the chair, and the odors have all been removed! I highly recommend this company, and feel their pricing was very fair for the service I got.

I just moved into a new apartment. However, they did not do a very good job of cleaning the carpet from the previous tenants. I booked an appointment to have 2 rooms cleaned. Lee did an amazing job. He was in truck 1. The nasty dark stains, our gone. The carpet is very clean and now I can use my personal carpet cleaner to maintain it. I paid 179 for both rooms to receive a deep clean. Without the deep clean it would have been $89 for a basic cleaning. I am 100% satisfied with their work. And we're all familiar with the term "cool beans" lol

George completed the job much better than expected! The carpet looks like new and spots from the young kids and dogs are completely gone! I will definitely keep this contact for all future cleanings! Highly recommend!

The low pricing is what initially drew me in, and scheduling the appointment was very easy and convenient. However, the experience after that was frustrating. They sent an overwhelming number of reminders about the appointment — far more than necessary.

The technician who cleaned the couch was very polite and professional, which I appreciated. Unfortunately, the results were disappointing. My couch actually looks worse than it did before the cleaning. He explained that whatever product he used might cause dirt to rise to the surface once the couch dried, but that didn’t make much sense to me. If I’m paying to have my couch cleaned, I certainly don’t expect new or more visible stains afterward.

Additionally, he repeatedly mentioned that his work van was on some type of timer and that he could only turn it on at certain times. That explanation felt unusual and honestly made me a bit uneasy. Overall, while the booking process and technician’s demeanor were positive, the cleaning results and overall experience did not meet my expectations.

I’m happy with them because they are willing to come back if I feel like something did it look good, but I called the they came back and did such a great job, and makes more professional when the owner comunícate with me and the staff do a really great job, loved it!

I was very disappointed with the outcome initially. However, after my first experience, the manager reached out and sent a technician named Jerold to address the issue — and I’m very glad they did. Jerold did an excellent job removing the stains that were previously untouched. The difference was clearly visible, and the carpet finally looked properly cleaned.

Based on the quality of his work, I also had him clean another room that was heavily soiled and had pest contamination. He handled it thoroughly and professionally, and the results were impressive. If your carpet is heavily soiled or has pet contamination, I would recommend opting for the appropriate add-on treatments, as they can make a significant difference in the final results.

I truly appreciate the company making the effort to resolve the situation and sending someone who clearly knows what he’s doing. Jerold was professional, courteous, and detail-oriented. Because of his work and the company’s follow-up, my experience ultimately turned into a positive one. I would recommend this company for carpet cleaning services — just make sure to include the necessary add-ons if your carpet is in poor condition.

We Clean Carpet provided an outstanding experience from start to finish with exceptional work performed by their technician, Lee. Lee worked with professional-grade cleaning equipment that performed a deep clean without over-wetting the carpet.
Before cleaning, Lee carefully pre-treated stains, high-traffic areas, and pet spots. His attention to detail was clear throughout the entire process. The cleaning was thorough, efficient, and surprisingly quiet, minimizing disruption. Well done and thank you!

We Clean Carpet and Upholstery does a great job every time. I’ll always choose them for my carpet cleaning needs. I get a different tech each time but Julius was a godsend today. Very friendly, provided excellent service.

Highly satisfied

Very amazing, I recommend 🔥

The cleaners were friendly, professional and hard working.

They went above and beyond to make sure everything was perfect.

Very happy with their service!

Professionalism and kindness go hand-in-hand with this team. Excellent work!