Plumbing reviews in Haltom City, Texas
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While I feel the services provided are as good as any other professional company the thing that pushes my railing up is the technician assigned to me. Clarence does a great job of communicating and ensuring that he checks to see if any additional services or attention is needed to an area for the monthly service call and I really appreciate his willingness to go that extra step.
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I picked this service for my dad who is 80 years old because it had 5 stars and I work and take care of my grandson. Well when they came out to do the job ( which was about 2 thousand dollars ) they did NOT bring the right covering for all beds. Sprayed and left a bed half covered on beds because they had wring size and just left it like that.I had to call them to see about fixing that problem. And so they made an appointment to come back out 2 days later. Wellwhen 2 days came they never showed up or did I hear from them. On my break from work I called them and they told me I did not have an appointment but can have someone else out in 5 days. It was unexceptable and I needed to talk to a manager. My dad who is retired and sick pulled the money together and paid in full. So to me they just dont care and will take advantage of you!!!So they were already paid and refuse to get a manager. Finally after 20 minutes they pass me to a manager after attempting twice to reach one. The manager tried to tell me the coverings are not a big part of the job. I asked but they are part of the job and you all didn't complete your job. I was on the phone with her anther 20 minutes and I explained to her. I picked this service because it was 5 stars now I didn't get the 5 star treatment. What I got was 1 stars. You all got paid and do the want to complete your end and now I am hassling trying to get you all too your job. And this is not what I wanted to go thru. I wanted a hassle free job. I pay you come out do a 5 star job and we are happy. I wouldn't recommend this place I should of shopped around and not went by the yelp! Lessoned learned. Well my dad still has bed bugs. Out of two thousand dollars...they said he had to pay another 2 thousand after 90 days. When they didn't even do their part!! THEY ARE A RIP OFF ON SENIOR CITIZENS. THEY TAKE ADVANTAGE OF PEOPLE !! IF YOU HAVE MONEY TO THROW AWAY BY ALL.MEANS CALL BARRETT.
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We've gone through 2 different pest control companies before contracting with Berrett. And happy to say we don't have to look any further. We've used them for the past year and I'm extremely satisfied with their service. I'm always impressed with their customer service and prompt attention to our needs. I feel like they put us, the consumer first, which is becoming a rarity these days. Our technician, Brandon, is timely, helpful and always professional. But most importantly, solved an issue we dealt with for years when the other services couldn't. Highly recommend.
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Barrett comes out quarterly but also comes out any time we ask if we have an issue. Their service is great, people are friendly and helpful. I’ve never been given the impression I’m needy when I call in for extra service. Very happy.
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We’ve used this company for over a year now and have had a great experience with them. Always great results with pest control and staff is always very friendly and helpful. Lizzie with customer service was exceptionally friendly and helped satisfy my request in a timely manner. Tim and Brad have been the most frequent exterminators to come out and both have been friendly and efficient. Plan on continuing my services with them for a long time!
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Honestly was THE BEST experience I’ve ever had with any company. Letha was very sweet in calming my nerves about the noises I was hearing as well as explained everything in detail about the process/treatment I was going to have done. By the time we were done speaking she had covered everything to the point I didn’t have any questions, and that’s what I love. This company should be extremely honored to have such a great employee. I will be a long committed customer because of Letha.
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Angela was very friendly and helpful. She quickly addressed the reason for my call in a professional manner. So far, I have been very pleased with Berrett Home Services and wouldn’t hesitate to recommend them to anyone needing their services.
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The service was highly professional, timely, informative and helpful! My technician (Austin) went the extra mile to inform me on how to keep my home free of infestation. He is truly an asset to the company. Thanks Berrett Pest for your service and competitive prices! I will definitely utilize your services in the future!
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I have reoccurring issues with ants entering the house and the follow-up call I received was excellent to take care of this issue. Even though I just had my quarterly service done, they are scheduled to come back on April 22. Thank you!
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I had a great experience with Angela setting up my appointment over the phone and addressing the target areas needed in my home. During the service, Pedro Caballero was very nice and professional! He is very charismatic and friendly. You feel very comfortable letting him treat the home.
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I have used this company for years for our pest control needs. They are knowledgeable, thorough, and their technicians are always friendly and patiently answer any questions I have.
Earlier this year, our AC went out. I called different companies to get an idea of what they had to offer. In the end I decided to go with Barrett and it was a great experience. They installed our new unit quickly and efficiently and the awesome tech walked us though how to use all the new features.
Great company!! -
Matt, the technician was a good communicator, educational and polite. Great guy and would have him back in my home.
As for the office, nothing to complain about, they were fine. was able to schedule fairly easy and for $200 I received a service plus follow up so basically 2 services.
My follow up was completed this morning, hope it works.
Fairly pushy for a review
Overall about 89 0ut of 100 -
I recently signed up for “General Pest Service” and I’m paying monthly, which is fine. I do like that Berrett comes out fast basically the next day service. However, my dissatisfaction is coming from when the same tech came has been out to my house TWICE and didn’t notice that we were having “carpenter ants infestation” and not just “regular ants infestation.” He showed a lack of knowledge about pests and appropriate service plans. He came sprayed and left without trying to take the time to see what type of ants we were experiencing. Tomorrow will be the third time. I have been considering changing my monthly pest control service to another company.
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Matt was very helpful and punctual during his visit to our home today! He recommended a flush to ensure that we clear out all of the creepy-crawlies during our first week, so I called their office to schedule that. Angelica who answered the phone was also extremely nice and professional and got us scheduled for the very next day. Best part is the second visit is completely covered by the initial price we paid for the service. Happy customers here, thank you Berrett Pest Control!
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Today I had reason to contact Jules to have Berrett come out for an off-cycle treatment. Jules returned my call very promptly, and was very attentive to my request and was able to accommodate the date/time that my tenant needed for their schedule. She was very professional and made my request a quick, seamless exchange. Thanks so much for providing such great customer service; I'm very grateful... and impressed! 😊
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Tiffany is very friendly as well as efficient.
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Julius was friendly and courteous, and got me a scheduled treatment within one day of my call. Barrett Pest Control has been doing a very good job taking care of our residential pest control needs.
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Tiffany was professional and provided options for me.
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Fleas, ants spiders and roaches all survived. We have a flea problem, and have had Berrett pest control out here twice. Both times they were late showing up. They have been out 3 more times, and last time they broke my mother who passed birdbath
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On time, fixed the issue, didn't try to upsell stuff we didn't need. We'll be using them again.
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Tiffany got me on to the schedule at the time that worked, and made sure that everyone got here on time.