Appliance Repair reviews in Houston, Texas

Very good service using rapid Fix Pro. Mack was great and knowledgeable and professional. I would highly recommend using them!

Great experience. Mack was very helpful and fixed my washer within a day. Will definitely recommend.

Jay fix the my Lg dryer.Amazing service.Thank you for your service 👍🏼

They were quick and knowledgeable in fixing my Samsung refrigerator Ice dispenser. Mack did an excellent job in being transparent with the cost of replacement part. THANK YOU!!!!

YOU ROCK! I hope I never use your service again.

Had a great experience with this company!!! We had a dishwasher leak and they were able to send someone immediately to see what the problem was! They had to order a part for our dishwasher and said it would take 2 to 4 business days, but ended up getting it the next day and called us on a late Friday afternoon and came out to install it immediately!!! Such great customer service as well! Russell was our technician and he was very quick and Knowledgeable!!

Ercon was great. He was on time, professional, and did not interrupt our busy schedule. Our oven was much cleaner than we could have ever asked for. ThanksERCON!!

Jay was amazing. He showed up 2 hours before scheduled time to look at our washer. He said it would take 2 to 4 days to get the part in. Then he came back 2 hours later with the part and fixed it in 10 minutes. Thank you for the excellent service.

It stated as a small issue that became an irritating headache! The drain line on our fridge clogged, resulting in water leaking on the kitchen floor. This problem also caused an ice build-up that froze the fridge's freezer drawer completely shut.

Mike arrived at our house several hours after we called him. He repaired the drain line and painstakingly defrosted the ice preventing the freezer drawer from opening. He explained each step that he took to rectify the problem and told me exactly what to do to keep the issue from reoccurring.

I found Mike's work to be professional and efficient and his repair cost to be reasonable. I will definitely employ Mike for any future appliance repairs.
Very satisfied customer😄!

I am very satisfied with this business. My refrigerator wasn’t cooling so I called and he was knowledgeable about the brand and the issues that are common. He came the same day and fixed the issue. I am more than happy with his work and responsiveness. Thank you so much. I absolutely recommend this business.

Mike provided excellent service! Quick response, next day visit, fast diagnostic with repair, showing a great knowledge and professionalism at the end for a very fair price! He is saved me approximately $1,500.00 because I do not have to purchase a brand new washing machine but keep using my old one! Another great and positive moment Mike is many languages person so he can speaks in English, in Russian and etc., which is make communication process is more comfortable for some group of people:)!
I’m very happy and satisfied customer and
I would and will recommended HQ Appliance Repair and Mike to all my friends and colleagues!

HQ was fantastic. Came out within couple hours of me calling Friday evening. He explained what he was doing and helped me understand what happened with my fridge and how to fix the issue next time. Will absolutely trust HQ with any appliance repair in the future.

Mike came to the house, shaved down a part on the washer, told my wife it would be $250. He did it without asking, or consulting me or my wife. Then told her it wouldn’t last forever. Two weeks later, same issue arises, we called someone else, they showed me the codes, told me it would be $300 to replace the parts with a warranty. After seeing reviews, I don’t see how this is the same company…I’m so lost on all of these 5 star reviews which is why I called in the first place.

Mike was just at our house to replace the ice maker in our refrigerator. He was also able to repair an issue that a previous repairman messed up. Then I asked him to look at a problem with our stove and he fixed that. Of course, that prompted me to ask him if he could look at our washing machine because it had a leak. He was great! When he left we were very happy. Mike at HQ Appliance will be our only repairman forever!

Rosemary Miller

Mike was a life saver. We had trouble with the cooling fan on the refrigerator. He was able to resolve the issue quickly. Then did a complete check of all the resistors on the unit, to make sure there were no other issues. Very professional and courteous
Highly recommend

Mike is amazing! As a new homeowner in Houston, I’ve used his service twice now. Once when our Jenn-Air fridge wasn’t cooling in the height of summer and today when our pipes froze and had no running water during an 18 degree cold snap. Both times were urgent and on a moments notice, and he responded within minutes. He’s extremely knowledgeable, affordable, and very professional and knew exactly what the problem was both times (even as I explained to him over the phone). We’re beyond lucky to have found an honest repair man in our area. We’ll definitely be using him for any future home and appliance repairs. Do not hesitate to call him!

Mike was on time and was able to diagnose the problem with my dishwasher in 20 minutes and was able to repair it in less than an hour. Mike showed me what the issue was and explained how it happened and what I could do to avoid it occurring again. He not only repaired my dishwasher he educated me about it. Great experience and reasonably priced.

Mike saved the day on two separate occasions with my washing machine. He is very knowledgeable and intelligent in diagnosing and fixing appliance issues. I highly recommend Mike to anyone who needs appliace repair and will recommend him to anyone inquiring. 👍

Mike is very knowledgeable regarding all types of appliance repairs. He will explain the problem, how to prevent it from reoccurring, and then he will fix it. He won't try to sell you something that you do not need.

Highly recommend this service . Mike came out on time and quickly fixed my dishwasher and even provided recommendations on what I could do to prevent it and run reset the appliance incase it happens again . I have had many other company come over and service my appliances in the past but unlike other Mike is open to sharing his knowledge and providing easy fix tip.

Mike is great! Our washer stopped working and there were no other options as laundromats are closed due to Covid 19. Mike found time in his schedule to come by within one day of calling which I greatly appreciate. He identified the issue, fixed the washer quickly and his pricing was very reasonable. We will call him for all future appliance repair needs.

Mike is very knowledgeable. He is familiar with all brands of appliances. We have had him out to our home now a few times for different services and we were very pleased. He has recently done a deep clean/maintenance on our washer machine and repaired our dryer. We are extremely pleased with his service, and highly recommend using him for any repair or maintenance issues.