HVAC reviews in Houston, Texas

Elite was scheduled to come to my home through my warranty company. They showed up on time inspected my air-conditioning system and determined that it indeed needed repair. I was promised by the technician that I would receive four options for the cost of those repairs after hearing back from the warranty company. He gave me initial quotes of between $5000 and $10,000 to repair my system. After several days, I did not hear from Elite. So I called them they blamed everything on my warranty company saying that they had not heard back from my warranty company. So I said I still wanted the quotes however I have yet to hear from them, but I have gotten my air conditioner fixed through another company that did a fantastic job For the low price of $900. Elite Simply took my $85 warranty check fee and ran.

‎Had a great experience with Elite Home Services. The tech was on time, polite, and super professional. I really appreciated how trustworthy they were. They offered financing, kept pricing cheap, and provided same day service. Found them near me and I’ll definitely use them again. Great service, excellent customer service, and overall excellence.

Eduardo and his team were very fast to respond. They even contacted over an hour early and let me know they were an hour ahead of schedule and had time to fit me in. They arrived to my house before I did due to the short notice and even though I was a still a few minutes out they told me they would wait until I got there no problem. While performing the service he and his team found a small leak very quickly and within an hour they fixed, filled and tested the system. He went on to recommend additional services ignorer to promote the longevity and efficiency of my system and provided me estimates but DID NOT pressure me to buy them on the spot - which many service workers are notorious for. I'm very happy with their timely service, quick repairs and - more importantly - their professionalism.

Elite Home Services deserves 10 stars if I could give them! Fast, professional, and super trustworthy. The great techs fixed my AC quickly with same day service. Prices were very cheap and they offered financing which helped a lot. I found them near me and I’m so glad I did. Great service, top-notch customer service, true excellence.

The contractors were excellent! They were professional, communicated throughout the process and cleaned up after themselves. They worked so hard installing my air conditioner system in the hot sun and a hot attic. Thank you so much! My house feels great now!

Got a furnace installed through my home warranty. Paid over a grand on my end, the company that came out wasn’t the one that installed the unit, they sub contracted out. Guys came in a truck without any company logo. They drilled holes in the unit, put a piece that connects that is not the correct size to it. The tube for the monoxide was not put where it belongs, and the covers were placed wrong. ABACUS, Sears, another local company came out and all found the same issues and gave documentation. Because it wasn’t installed properly it’s affecting the HVAC and that technician also found the same issues. The home warranty sent out the same company that installed after I told them not too and since they don’t know what they’re doing/or are shameless are more than likely going to say nothing is wrong. Sure enough guy comes and asks what’s wrong and I tell him to see for himself, he comes down and says he sees nothing wrong and to show the other reports. They also broke my attic door.

I had my HVAC system replaced and it has been nothing but a nightmare. Soon after installation, the primary drain clogged at the restroom sink. The system was supposed to be protected with an inline float switch in the attic, plus an auxiliary drain and auxiliary pan with a float switch — all meant to prevent water damage.

Instead, the float switch itself leaked and became the root cause of water damage in my home. To make matters worse, when I asked for help, the technician refused to even look at it because they were sent through the warranty. The warranty then told me that since more than 30 days had passed, I had to contact the HVAC company directly.

At the end of the day, I was left with water damage, a failed safety device, and no accountability from either the warranty company or the HVAC contractor. Customers deserve better than being left on their own after paying for a brand-new system.

I recently called Eduardo to fix my air conditioning during a brutal heat wave, and he was a lifesaver! He showed up promptly, diagnosed the issue right away—it was just a faulty thermostat causing the whole system to act up.
He explained the problem in simple terms, replaced it quickly with a quality part he had on hand, and didn’t try to upsell anything unnecessary. Now my A/C is running perfectly, cooling the house efficiently without any glitches.
Eduardo’s professionalism shines through—he cleaned up everything, double-checked the system, and even shared some easy maintenance tips to keep things smooth. If you’re dealing with A/C troubles, Eduardo is your go-to guy. Highly recommend—fast, fair, and fantastic service! 10/10.

I’m so glad I called this company! My AC stopped working and they came out the same day. The technician was kind, knowledgeable, and didn’t try to upsell me on anything I didn’t need. Everything is working perfectly now. I would absolutely recommend them to anyone needing HVAC services!

I LOVE THIS COMPANY! They replaced my old AC with a new one! Very honest and reasonable! Very good communication. Definitely NOT one of those companies who take advantage of the customer in need. If I could give them more than 5 stars, I would! Highly recommend! Competitive pricing. They definitely exceeded my expectations!

We had a great experience with this HVAC company. The technician arrived on time, was professional, and clearly explained what was going on with our system. They fixed the issue quickly and made sure everything was running perfectly before leaving. Pricing was fair and there were no surprises. It’s hard to find reliable companies these days, but I definitely trust them and will be using them again!

Excellent

Great service

Great customer service

Very helpful. Thank you Travis.

The people are very helpful and knowledgeable and will get you what you need.

Good service and good people

I have been using Ramsey &Company since the mid 1990s and send all of my bookkeeping clients to them

This place is amazing. They moved some time back and the new place is great. I always get what I need with an incredible level of customer service. The sales staff is incredibly knowledgeable, and goes above and beyond to help you get exactly what you need. I trust them fully to give me the equipment my projects need.

Have bought a couple exhaust fans from them in the past, but I recently called about some maintenance on my hood and the man I spoke to was overly helpful as to explain steps I should take. I really appreciate the customer service even when there isn’t an immediate sale to be made.

Very bad customer service, this man is angry all the time. 0 stars