HVAC reviews in Houston, Texas

Really reasonable and reliable. Staff and techs are very courteous. They installed a new furnace and wiring for a smart thermostat. I'll definitely come back to them for future a/c work.

Excellent company. Good prices and excellent customer service. Hands down one of the best AC companies I have delt with in Houston, TX.

Called to see when they could come out and was met with near immediate availability; technician was very responsive morning of our appointment and kept us updated on his arrival time. Really appreciate All Star A/C for their time and highly recommend them for your AC needs.

David was courteous and professional from beginning to end. He took the time to accurately diagnose the AC issue and was able to get us up and running the same day. Would highly recommend All Star!

Had routine heating maintenance done but had additional requests/concerns regarding heating discrepancies in different areas of the house. David went above and beyond to make sure all of our concerns and requests were addressed. He was so patient, knowledgeable, and kind!

Called midafternoon with an issue, they were able to send someone out the same day. Ben was very knowledgeable and got our heater up and running in no time. He also took the time to talk us through how to fix the problem if it ever arose again. Really appreciate his time and attention!

Excellent service. Arrived promptly during the scheduled service time window. Since it was my first service call with Allstar he told what he was going to do the day and asked if I had any questions or concerns. He patiently walked me through the setup of my thermostat and my HVAC system maintenance, very good experience.

HVAC Technician Review – All Star Company

The technician from All Star Company was extremely professional and knowledgeable. He thoroughly inspected my outdoor AC unit and clearly explained the issues he identified. His explanations were detailed, easy to understand, and very informative, providing me with a clear understanding of the unit’s condition and what steps would be needed to address the problem.

I greatly appreciated his expertise and professionalism, and I would highly recommend him to anyone seeking a skilled and reliable HVAC technician for accurate diagnostics.

We had our old gross moldy ductwork replaced by them. They did a great job overall. Very pleased. All of the workers were very polite and professional. We worked with Rigo and his assistant and then Laz and Kyle.

Worked with Kyle from All Star and he quickly found the issue in our system, which ended up being a loose sensor wire instead of an entire furnace replacement (which is what the other company quoted). We are very happy and feel like All Star is a company we can trust.

Bobby was of great help today. He was able to make a same day repair with no notice and also explained why it was necessary. Thanks!

Not a fan. Don’t trust them. Spend your money somewhere else! This company overcharges and the work is not at all reliable. I had them come out to fix my a/c this summer, it worked for about 2 weeeks but continuously stops working, randomly. Called the company numerous times but the issue would resolve itself so they never came back out to check the issue. Roll around to fall, now my heater isn’t working at all(along with the randomly working a/c, they supposedly “fixed”). They came out and quoted me a ridiculous amount of money for a new issue although my first issue was never resolved. Terrible business

Brian the technician who came out on 8/29/25 was fantastic! Friendly, personable, professional and very knowledgeable. He diagnosed the problem, offered me several options to correct the issue, and thoroughly explained each one. Got us set up quickly for the option we selected. Excellent service!
Also, Katie in the office was wonderful. She got the technician out to my house quickly to figure out my problem, and then once I made my decision about the new system, she got my installation set up right away. She also answered and helped me with all the paperwork. She was very professional, friendly, knowledgeable and extremely responsive!
The installation team who came on 8/30/25 to install our new A/C & Heating system arrived on time, worked quickly and professionally and got the old system out and the new system installed in under 3.5 hours, much less time than I anticipated. They were hard working, professional, and extremely knowledgeable.
The technician who came out today (9/1/25) was excellent and provided fantastic service. Friendly, professional and very knowledgeable and responsive. He diagnosed the problem quickly and made adjustments to increase the airflow to our main floor.
So far every member of the All Star A/C & Heating team that we have dealt with has provided excellent, professional, high quality service. We are extremely pleased we found All Star A/C & Heating.
Fantastic team!
9/4/25 - once again they came though with flying colors. Brian the technician was fantastic. Quick, excellent service. All Star is a great customer oriented business.
9/8/25 - another great job completed by Brian and the All Star team! We highly recommend All Star for professionalism, knowledge, friendliness, and high quality at a fair price!

Ares came to my house to replace the capacitor. He asked us if I wanted him to install the top of the line capacitor out there and that it is lifetime warranty and they would come out to replace it at no charge, not even labor if I ever have any issues with it. Capacitors are meant to usually last 5-10 years depending on how often you use your AC and with this Texas heat we knew our capacitor would go out earlier. There was a misunderstanding on my end so Ed, the owner, called me right after I left a message after hours. I could tell he was an honest and genuine guy and not trying to upsell you like a car salesman would. We were able to work things out and I am a satisfied customer. I highly recommend Ed and Ares to my friends and family going forward! Thank you, Ed and Ares!

Communication was great, they were able to get a technician out quickly and worked with my schedule. A couple hours after the technician left, the house was getting cold and I noticed that the AC did not turn off. After checking things out I realized that the AC would not shut off.it ran constantly even if I turned the heat on. The only thing that stopped it was turning the whole system off in the attic. After spending $1800 to replace a panel and a sensor (which cost about $300 total online) I still didn't have a working AC. I called All Star and they said unless it was an emergency they wouldn't be able to get anyone back until the next day. The new technician arrived around 2:45 on Saturday and after about 45 minutes informed me that it was a bad panel and he didn't have one on the truck. The technicians were friendly and courteous, but $1800, two trips out, a wasted Saturday an I still don't have a working AC. I guess I will have to arrange to take a day off from work now while I wait for them to fix the problem.

Have used All Star for several years and been happy with their crew and timeliness to address issues.

This all changed today when they came to do a regular, prepaid winter check on the heating units for 2 AC units in our attic. Was informed that one unit needed a new capacitor at a price of $409 installed or $570 for installation with a lifetime warranty. Queried the price as capacitors are relatively inexpensive but was told this “is OEM part”. Agreed to non-warranty work and was charged about $360 for less than 5 minutes work to install during the service call. Collected old capacitor and new capacitor packaging from crew. Looked up new capacitor based on box model number and 4 independent suppliers can provision capacitor for $12-20.

Then called office and had manager call us back. He said that price is normal but offered to knock off $50 as we were existing customers.

Pricing strategy here for non-warranty install is way overpriced given existing service call.

Service technician was very friendly, courteous and professional. He identified multiple areas of concern and fixed them quickly for a reasonable price. 10/10 would recommend.

5 stars for Jason and Darwin. They were excellent installers—prompt, communicative, efficient, friendly, and thorough. They got the job done quickly and left everything clean and looking great. I would highly recommend Jason and Darwin without hesitation.
3 stars for the service technician. He quickly wired things up and almost immediately concluded that our blower motor, that was only 4 months old, was burned up, stating it had been wired to run 24/7 and that this was the root cause of the issue. I strongly disagree with that diagnosis and gave him 3 reasons why this was not the case. I am fully convinced the only actual problem was a $25 high-limit switch that went bad.
I was told we needed a $2,000 blower motor, and then was warned that there could also be damage to the control board even though he admitted he saw no issues with it. The conversation quickly shifted to “why spend $2,000 on a motor and then potentially another $1,500 on a board when you could spend $5,000 on a brand-new furnace.”
Ultimately, I did replace the furnace. However, I kept the blower motor they removed, tested it myself, and it works PERFECTLY with no issues whatsoever. That confirmed my concern that the motor was never the problem and the tech should have done some more testing and troubleshooting. Even if we did get to the conclusion that we wanted to replace the furnace, I would rather have come to figure out what the issue was before just jumping to the conclusion that this was the issue and why it needed to be replaced.
I voiced my doubts at the time, I had 5 reasons why this was not the blower motor, but the technician showed little interest in discussing them or working through alternatives. The entire interaction felt rushed, dismissive, and driven by a hard sell using fear rather than facts. As a customer, that left me feeling frustrated and taken advantage of, spending $5,000 for a repair that may have only been $100 with the service call.

Called in the night my A/C and they had someone out to see me the next day. Kyle, our technician, was fast and efficient. Good explanation on findings and not too pushy with upsales but honest in recommendation of urgent needs which I appreciate working in a similar industry. Would definitely recommend this group based on this visit.

I had multiple people from the same trades come out and meet with me, by far Ed seemed the most honest. After the visit, he continued to answer my questions until we scheduled. After scheduling, he still answered my 50,000 questions. The work was completed, the guys even vacuumed after finishing.
Comparing To the competition, the competitors wanted me to hire someone else to do certain aspects of the word, This company had various trades in the team that completed the work so it was a one stop shop. In pricing, they were also the best priced compared to the competition (and remember they did the full scope of work whereas other companies said I needed a carpenter and other trades).
Honestly I highly recommend this company for ease of doing business, price, and trust.

My new tankless hot water heater was installed yesterday, 12/21/25. If we have any issues I will come back and update this.

We moved to the Houston area about 3 years ago and have been using All Star for all our AC and plumbing services. Every tech has been incredibly kind, knowledgeable, respectful, and quick in getting issues diagnosed and jobs completed. Not to mention, their rates are very reasonable for the quality of work they perform, which is always a major plus. Our thermostat went out and today, our tech Kyle came by and quickly diagnosed the issue, performed some maintenance, and was very kind, friendly, and informative when explaining the issue he found and service he performed. I highly recommend this company on all fronts.