HVAC reviews in Houston, Texas
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We called and they came out that same day thankfully to help us figure out a problem that would have potentially turned into a bigger problem. They were very nice on the phone and understanding with my husband. They explained very well what was going on and what it was going to take to fix it and fixed it right there for us. I am so thankful and will be recommending them to anyone and everyone.
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So my wife and I wound up with no power, as I write this, still… thanks a lot Beryl! Anyway, we had our brand new 13kw tri-fuel generator plugged in last night and everything was merry before we realized that our AC compressor was not kicking on and hence we had light but no cooling. This morning I decided to call Air Star Now after looking into “soft start kits” that supposedly lower the voltage requirement to kick start AC compressors that require high amounts of voltage to turn on, not necessarily to run. Well, I literally just learned all that like yesterday because not sure how I know so much now. Jared came out promptly at 330pm, assessed the situation, and was optimistic he could get the compressor to start up. He said he needed about 45 minutes to an hour and about 30 minutes in my wife and I felt the cool breeze fall upon us as we sat in the living room. My wife was super happy, but so was my English bulldog, Ghost 👻! Yup, he hates heat more than anyone I’ve ever met… and I don’t blame him. All three of us were super impressed that Jared made quick work of our problem and brought a little happiness back into our household. My AC is still running like a champ along with my generator, thanks to Jared and Air Start Now. I have already bragged about the company to several friends and we just met! I will continue doing business with Air Start Now, and highly recommend for quick and quality work AC solutions!
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Just had a service visit with Alan. He did a thorough inspection of our equipment and provided my wife and I with a detailed explanation of our units current status. We are very pleased and will be moving forward with his recommendations!
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Great customer service and very professional etiquette. The technician arrived on time, explained everything clearly, and completed the work efficiently. Highly recommend!
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Very fast, efficient and knowledgeable employees. Perla, Daniel and the whole team were very helpful and did a great job. Will be recommending going forward!
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Air Star Now has been my a/c service company for several years now. I am impressed with how they have maintained and even improved the performance of my aging HVAC system. In particular, their technician Mark is highly knowledgeable and talented.
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Billy was amazing!!!! Im first time home buyer and just got the keys to my new place today and to my dismay my AC was not working. Billy came out at 10:30 pm and was able to solve the problem very quickly. His communication, customer care and overall service exceeded my expectations. Truly a good guy looking to what’s best for his customers, hard to find people like that these days. Can’t recommend him and his company enough.
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Billy and his team were awesome! Professional, friendly, fast, and no mess left behind. They replaced my entire home ac system in a matter of hours in one day. They offer a great warranty for peace of mind, and their prices can’t be beat! I would definitely recommend Air Star Now if you are in need of AC repairs.
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Happy I have a new AC & furnace installed by your company. Timely!! Less than 48 hours after consultation and $10,600 later - my Cypress home is cool!!! Thanks so much for the super fast purchase and installation.
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These guys are great! They showed up and found the issue and took care of only what needed fixing. No haggling or lies or anything. Great prices and really fast! There is a young woman named Perla I think her name is, she is awesome! Angel was my service guy, he was really nice and fast.
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My ac stopped blowing cool air. I looked online and found this company and within minutes i had an appointment and a tech was here within an hour. It took him under 20 minutes to fix my issue. I was panicked not being able to sleep tonight as well as my 71 year old mother who has asthma. The tech was very thorough with what needed to be done and the services i was getting. PERLA IS AMAZING and patient. She really took the time to answer my questions at MIDNIGHT! Thanks so much! I can breathe and sleep! I was feeling like jordin sparks NO AIR NO AIRRR.
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Air Star is amazing, they got my system back to heating in no time and they're reasonably priced. Thank you Myles for the feedback call, I look forward to doing business with Air Star in the future!
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Air Star Now has been a great company to work with from start to finish. They were very responsive to our call and made scheduling quick and easy. The technician arrived on time, was professional, and explained everything clearly.
There were a couple of small hiccups during the process, but what really stood out to us was how the owner personally came out and made things right immediately. That level of care and accountability is rare, and it gave us complete confidence in the company.
Their customer service is excellent, and they truly care about making sure the job is done right. We were very impressed with their professionalism and efficiency, and we plan to use them again soon for our downstairs AC. Based on our experience, we highly recommend Air Star Now to anyone looking for responsive, reliable, and honest service. -
Great customer service. The installers did great and easy work. My AC is running a lot better now. I would call again if I need any service done.
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Perla and her technicians are a great team of professionalism. They are always available 24/7. Anytime I needed them. They would send someone out as soon as possible. Did not matter what time it was. They accommodated my need and did a great job. Thank you Air Star for saving me from a hot summer when my AC wasn’t working. They did a great job!!!! I also recommended them to other family members and friends.
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The entire staff at Air Star Now are excellent folks, and whatever technical problems I've had, they've had the solutions for them.
Over the years I've been with many other well known HVAC providers, none of them even come close to how goods these foks are.
I've recommend them to family and friends and they all have had great results
I suggest you scrap any agreements with others, and go with ASN, get their standard maintenance plan, minimal charges upfront, and the best rates for everything needed, starting from day 1!
I really like these folks, and I believe that you will too! -
Great service & quality work.
We had an issue with A/C upstairs, other company said there may be an issue with the condenser and recommended changing it ( almost $3k ). The AC is only 2-3 years and I thought there is no way that we need to change the condenser already. We ended up tuning up the unit & refilled refrigerant, it worked again for 2 days, but the AC wasn't cooling again, but I didn't want to call the company again.
We found Air Star Now, and it was a great experience.
He was able to identify the issue & fixed it on spot. He was very honest and kind.
He also gave us some advice and recommendation that will be helpful in the future.
I recommend this company for your AC needs -
Air Star hooked me up with my heat ASAP with no problems.
Their service was like clockwork with a follow up to see if everything was working properly.
Mark the HVAC technician did an exemplary job on my heater.
Will use Air Star again !! -
Billy was absolutely amazing in helping me fix my heater. He went above and beyond to make sure everything was working perfectly and took the time to walk me through each step with patience and clarity. Billy is not only knowledgeable and professional but also genuinely great to work with. His dedication and attention to detail truly set him apart. I highly recommend Billy for any of your HVAC needs—he’s someone you can count on to do the job right every time.
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Air Star came out to look at my heater that wasn’t working and they were able to get it back up and running on the spot. I even signed up for the maintenance plan to ensure my system is well taken care of from here on out! Thanks Myles for the follow up call!
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Myles did a really good job of answering all the questions I had and was through with his own to ensure I was getting exactly the help I needed, Air Star came out the same day and diagnosed my issue and got my system running smoothly again. I love the financing options and maintenance plan they offer. I'll be sure to recommend them to everyone I know!