HVAC reviews in Houston, Texas

Outstanding support! I called to explain my problem at around 6pm and Alan came within an hour of my initial call. Alan walked us through the problem and various options. We were able to schedule an installation the following day (even though we were not going to be at home) and Alan came back the following week to walk us through the system, maintenance requirements, etc. Alan and the team made this process easy, quick, and painless which was really a blessing because we were in the middle of a medical treatment and Alan made sure this problem/installation was not going to be something else we had to worry about. It was a seamless process. Thank you.

Air Star Home Service was fantastic to work with from start to finish. They were extremely responsive, took the time to understand my HVAC challenges, and provided clear, practical advice on the best path forward. Their solution was not only cost-effective but fully addressed every issue I was facing. They even went the extra mile to get everything handled as quickly as possible.

Highly recommend Air Star Home Services to anyone looking for reliable service, expert guidance, and a team that truly cares about their customers.

This is Paul Kim, leaving another review for Air Star Now.
Myles recently reached for the fall maintenance check up ( included with the membership ). He came yesterday & discovered what needs to be repaired & preventive installation. He was respectful.
Luis & Jose just came by today and completed the job. We will see the result in the future, but I am sure they did a good job and we will see the long term benefit.

I just wanted to say that the employees (Myles, Luis, and Jose) here are very professional and respectful, which I appreciate. Thank you for your professional service and respectful behavior in my house. I feel more trust in this company.

Anyone seeing this review, I recommend getting a membership with this company. The repair & preventive installation ( switch & surge protector) were an unexpected expense for us, but I got a discount with the membership and they offered a payment plan, which helped me to afford the service. It's a good company.

I contacted Air star for a third opinion on my furdown ac unit. Air star quickly sent out a tech Alan. Alan was punctual and professional. Alan was concerned with my issue and he was very good with asking specific questions in terms of needs and how I wanted to address my concerns. Alan efficiently diagnosed my ac unit and the needs and concerns I had he gave me a very fair quote immediately and had all the tools readily available to perform the work needed. Alan worked quickly he did a great job ! Thank you Air Star please recognize this excellent employee

Alan came out the same day I called which was fantastic. He was very respectful and explained each step along the way as he went. This was greatly appreciated. Alan repaired a contactor, fuse and installed 2 surge protectors. I recommend anyone who uses this company to sign up for their maintenance plan. They service your unit twice a year.

They installed my system three years ago and did a great job so had them do my daughter’s house also. Their techs are polite and friendly and knowledgeable. I also use them to service both mine and my daughters system twice a year, great price.

We have been using Air Star Now for a couple of years now for our HVAC twice a year cooling and heating maintenance. Always shows up within their window arrival time and easy to schedule when time. Henry came today for our get ready for summer maintenance, he was very professional, knowledge and thorough. Great job, highly recommend.

Guys and gals I just want to say. From the first person Alan to the install team
Rodney and Giovanni I apologize if I spelled his name wrong.
But spoke to Perla(owner) initially and didn’t hesitate to get someone out to come help me and my family.
This is during the winter freeze over the weekend(1/25/26) called other companies in desperate need and Air star Now came to the rescue seriously and not only came to evaluate but actually showed and explained everything we needed to know. They installed a new furnace and the install is clean and professional.
From now on I’m only calling Air Star now for my hvac services.
Thanks to everyone that came out and got us the gift of heat.
I can not say thank you enough.
Also take advantage of their membership program. It really does come in handy because we definitely going to need these guys again.
Family owned and operated I love it.
Y’all keep being awesome!!!!

These guys are awesome. Showed in an hour, found the problem, and fixed it the next morning. Daniel was polite and installed a sensor and surge protector in about 15 minutes. The service was great, so I signed up for the maintenance plan. It feels nice knowing I won’t have to worry about AC problems with AirStar.

Air Star has been servicing my system in the Spring and Fall for the past few years and I have had only wonderful experiences. I am a Star member and when my capacitor went out (which the tech recommended replacing 4 months earlier, but I declined) in the middle of the night in August, the owner himself came out to replace it. A classy company with knowledgeable techs. I highly recommend getting on their Star membership to get the two included tune-ups per year plus the other perks that come with it.

(This is not a paid advertisement.)

Air Star Now replaced our entire HVAC system and cleaned our air ducts. I can honestly say that this is a company you want to do business with.

Our initial contact was with Katie in the office. She is the most patient and professional representative of a company I have ever come across. Our technician, Daniel, and installers, Rodney and Manuel were a pleasure to work with and everything was completed professionally and on time.

These days it is not always easy to find a company that is customer-centric, but Air Star Now definitely is. Katie always keeps you informed. Daniel, Rodney and Manuel were professional, courteous, knowledgeable and respectful. All are an asset to this organization.

This is a company that has integrity and does business transparently. They say what they will do and do what they say. Call them, you won't be sorry.

Saving grace! My house was freezing and they had it fixed within hours. Fast, professional, and excellent customer service — English and Spanish service available. Highly recommend.

The crew of 3 showed up and got right to work. Polite and professional. Their pricing was much better than others. They also were at our house within hours of our first call.

Cody is top notch wonderful. He is skilled at handling the problem. I totally recommend him!!!

Such phenomenal professionals and service. Thank you so much Andrew, Miguel and crew!!

The tech Adrian went above and beyond when he came out. He tried to get it covered under home warranty, which refused, but did right by me. He got part and fixed unit quickly and efficiently. I would recommend him and his company.

Home Warranty? Read and believe the 1 star reviews.
Choice Home Warranty sent All American AC to work my claim. Edward came out and confirmed bad blower motor quickly and said I'd hear back soon. No discussion on why failed, just that I was maintaining the system well.
Choice denied my claim, noting that All Am stated "power surge" as cause of failure in their report. I called All Am asking to understand how they came to that conclusion. Asked to speak with Edward and/or manager at least on 6 different calls. Never received a call back or any explanation except that they were unwilling to change the report because they would put at risk their contract with Choice. WHAT?!!
After reviewing other 1 star reviews, it seems clear that this company works with home warranty companies to enable denial of claims by reporting cause of failure as 'power surge', which is not covered. I have experienced power surges on my prior home, and they manifest as failed electronic equipment throughout the house, not just one furnace blower. Based on my experience and review of similar cases posted on review sites, All America AC & Heating employs unethical business practices intended to improve profits at the homeowner's expense.

Adrian was of great service! Thank you so much for your help. He was very quick and friendly. We definitely recommend him,

Very prompt, professional and courteous. EDWARD was so nice and very informative.

Adrian was quick with the service, took him and his partner less than 20 min for diagnosis and repair. Happy with the service!

Adrian is outstanding. He went above and beyond to assist us and my husband with out air-conditioner. I recommend him and give him 10 star rating. Sincerely Melody