Constraction reviews in Irving, Texas

Servpro and Kameron were great to work with! They were professional and effecient with the service they provided. Would definitely recommend to anyone!

They were out to the house as quickly as possible! Explained in detail the issue and the repairs. Great customer service, prompt response. Thank you Kameron for helping us!

Again I have called this company out.
this time it was to assist with a commercial general cleaning. They were awesome as usual. The general manager assisted from start to finish and the cleaning team was spot on.

Ronal of Servpro North Irving was a lifesaver with his competent, effective, professional work. He assessed the damage, worked with the remediation group, effectively removed the damaged sheetrock, and explained the whole process clearly to me and answered all my questions and addressed my concerns with patience.

Biggest scam! Do Not use Serve pro! I received my textile items back smelling of smoke, and ALLL my leather items were ruined! Not because of the smoke damage but because serve pro is not qualified to clean or
"restore" leather items. I mean all items, Shoes (30+ pairs), belts, purses.
Poor Quality and No sense of urgency to get your items back to you after a disaster happens. They DO NOT even keep an inventory of your belongings!! Lost several of my belongings! Entire pairs of shoes! They returned single shoes to me haha! Such a scam! Theyre making a killing from the insurance companies and are destroying property.

After Months of having my property and insisting they took inventory and photos of everything and brand and necessary details for the insurance... the attached photo shows their detailed inventory.

Servpro came out to clean up the mold in my home. They removed my cabinets and saved my counter tops! Well done boys! I really appreciate you saving us some money on that!

They were there on time and great customer service and the gentleman that did the estimate was very professional and explained everything, also provided some very useful information. I will definitely use them if ever needed and referred them to others.

Thank you for my carpet cleaning. The guys really cared about my home. The lady’s who answered the phone were very nice to. I will be calling you for normal carpet cleanings.

Jessica Doherty is the best! She communicated perfectly with me and has outstanding customer service! Thank you for your service!

These guys are rock stars! fast professional and vary understanding when it comes to how stressed I was about my water damage if I could give them more then 5

Servpro was at my home at the time I requested. Jessica talked to my adjuster and informed him of everything that needed to be done and it was approved in minutes. Good work servpro!

Had an unexpected damage at my home the company was fast and very comforting in this terrible time. Kameron was very helpful and understanding made sure we were happy with the work.

Servpro was amazing! They helped me with a water damage in my home. Jessica called me daily with an update on my home. Highly recommend this Servpro!

Called in for information about the flooding in my home. I spoke with Jessica Doherty in irving and she was very great explaing the process that would need to be taken. Excellent customer service!

Great experience with our technician Jake, He is very knowledgeable and communicated with us on everything that he was doing and was going to be done. Very respected. And would recommend.

Servpro completed a mold cleanup at my house today! It smells better and everyone I spoke to was informative and knew how to calm my nerves in this situation. We will also be using them for the put back of our home!

Servpro came to my home for a fire and cleaned my contents and I had them back within 3 weeks free of smoke smell! Highly recommend! Great company!

If you see nothing else of this review just know this: If you are asking yourself, "Should I call Servpro of North Irving?" the answer is yes. You should call Servpro of North Irving.

To add a little more detail, in November we discovered that our closet was full of water. Also, our neighbor had disappeared in the middle of the night - I mean gone. Every stick of furniture, as if by magic, had vanished. The only thing left behind was a hole in the upstairs plumbing, which poured enough water to collapse the floor below, dumping water into the entire first floor like a very undesirable indoor waterfall. This eventually flooded the first floor and, as physics would have it, brought water through the wall and into our apartment. Our apartment manager, sadly, was not impressed and despite a lot of emails, phone calls, etc, nothing was done. I was out of options so I just called Servpro.

TJ came out for a free inspection at exactly the scheduled time, knew everything there was to know about water damage / mold, and was generous with his time and expertise. He explained what should have been done initially and what could be done now. In the end, he applied a spray of Sporocidin right then and there - as part of the free inspection. The moldy smell is gone and we can live in our apartment for a few more months.

Thank you TJ and thank you Servpro. If I find myself in a similar situation again, I know who I'll be calling first thing.

3 months later, repair and restoration are still not complete! Inflated attempts to fraud our insurance company requesting way more than necessary, not truthful about install dates and having to chase down a rep to get an answer, subpar construction work, all of these just a quick summary of the hassles with this location. USAA will definitely be receiving a full report of issues as well, hopefully they'll choose to remove from preferred vendor list.

We had a great experience with our technician TJ and this Servpro location. Communication was excellent and TJ personally kept us informed of what was going on every day when he checked the status of our flooded rooms. I highly recommend TJ and Servpro!

I will sing the praises of ServPro to any one who will listen. They do something very rare these days - they value their customer by listening to their concerns, then respecting their needs. We had a mold problem that required quite a bit of dismantling and removing. Obstacles were encountered, and each was met with appropriate professional response. Of particular help was Chuck Hutchins who went above and beyond to be sure we were satisfied.