Reviews of local pros in Kennedale, Texas

This is the most dependable ac man we have ever experienced. We are very happy with Chris. I use Chris with my home and my business and would recommend him to any one.

We have used Cleveland Air for many years. Chris always provides quality, trustworthy, and reasonably priced service which keeps our HVAC system running in top shape.

Chris is great! I wouldn't want to go with another A/C guy! He is honest and trustworthy and does not price gouge you! My family and friends always try use him.

I am beyond impressed with Chris and his team. He is so detail oriented and went above and beyond to install our new unit today.
I will definitely use him for our next service and install! Highly recommend!!!
Jackie

Knowledgeable and honest. This is ONLY company I'll call when we need hvac service or new equipment installation. We bought a house last year that had an aging 10 SEER HVAC system with deteriorated and defective flex duct, and we were struggling to pay electric bills that were hundreds of dollars more than expected. Chris and his crew replaced our ductwork, installed new 15 SEER air handler and 18 SEER heat pump and brought our system up to code. He also replaced our dryer duct which wasn't vented properly through our roof. We highly recommend Cleveland Air for their workmanship, competitive pricing and willingness to go 'the extra mile'. They completed installation of new heat pump and ductwork in just one day! We could not be happier, and we're looking forward to significantly lower electric bills.

A/C went out last night and Chris came first thing this morning and fixed it. I am so grateful, it may reach 110 degrees today. I have used Cleveland AC in the past and always appreciate his knowledge and honestly.

Chris was awesome, he came out the next day and my AC was repairedwhen I got home from work. The price he quoted is the price I payed. He is very honest and a really nice guy. I highly recommend his services.

When our A/C went out we called Cleveland A/C from a referral. He was at our house within 30 minutes. We had air conditioning within another 15 minutes. He was very courteous and knew his business. I will use them from here on out and recommend them to anyone needing A/C service.

Simply outstanding! I cannot say enough good things about Chris and his service. He is professional, honest, kind, and extremely capable in his craft. He communicates very well and patiently explains what he is doing so that you can understand the situation. Always on time and completely respects your time by texting or calling if he will need additional time on a job. He is the best HVAC technician I have ever worked with and we use him for seasonal service and any diagnostic situations that arise. I routinely recommend him to friends and family and couldn't be happier with the service and capability he provides.

Chris is an honest, trustworthy, knowledgeable, punctual, efficient, and kind. He, once again, saved the day on problem with a previous install (from a different contractor), and fixed the problem for a fair cost. I HIGHLY recommend Cleveland Air Conditioning!

Chris Cleveland at Cleveland Air Conditioning is truly one in a million! He’s come to my rescue more than once, and each time, he’s been the picture of professionalism—knowledgeable, dependable, and always cheerful. Chris goes above and beyond to make sure everything is running smoothly, and he’s refreshingly fair and honest when it comes to quotes and pricing. It’s rare to find someone so trustworthy and skilled in the HVAC world, and I wouldn’t hesitate to recommend him to everyone for any and all heating and cooling needs!

I've got a short-list of professionally licensed individuals who I've relied on over the years and Chris Cleveland tops the list as my AC guy. I've been working with Chris for probably over 10 years at two different residences here in Arlington, in fact this review is years overdue. Having an AC company you can trust is absolutely essential here in Texas. Cleveland AC is NOT a huge chain- I prefer local and experienced Mom and Pop places. He'll tell you exactly what's needed in a servicing or repair and will be correct 100% of the time. He's the most technically proficient AC tech I've ever seen and we personally owe him a debt of gratitude. Chris has replaced capacitors, installed cleanouts on drain lines, hooked up our new Google AC controller and serviced our unit on countless short notice occasions. When we moved to South Arlington he personally inspected our new system and we went on his recommendation. And when he finally tells us it's time for a new system we'll act with complete confidence. Air Conditioning repair isn't fixing plumbing lines or electrical connections- it literally can mean life and death in Texas summers. I'd put our welfare in Chris Cleveland's hands without hesitation!

Terrible experience! the AC was not cooling. Charged me $700 to clean the coil. A few days later had the same issue, technician came for the second time and looked to the unit from outside but didn't fix it.
Gave up on them. called D&D company. The tech came and fixed it in 30 minutes, said all the dirt sucked back in to the coil so they have to clean the coil again! They charged me $200 only plus giving a detailed report of what else they did to prevent it from happing again. No problem afterward. Told this to Royal AC. I hit the wall!! Spread the word please.

Clearly a bunch of a amateurs. 3x they’ve shown up and 3x they’ve left without fixing problem. They’ve actually created new problems. This last time takes the cake though. The tech actually threatened me, told me I had better watch my back. All because we refused to sign their paperwork?? What were we singing for? The jobs not complete and you’ve created problems that didn’t exist until you showed up. Don’t threaten your customers because they refuse to sign off on a job not done. Hire/send out techs that actually have a clue what they’re doing and complete your work.

This company was great. Clean professional and on time. This was great experience. Jr promised someone would show up and boy did they. Luke was very informative and to the point.

Get your Ac done by Royal air if you live in Dallas area!!!!

These guys sent out a technician that I am pretty sure was not even certified. This kid showed up and disconnected my system and then told me that it would cost me almost 3K to fix. I immediately called a different service out and they had me up and running in 20 minutes. I was not given a choice when I called Home Warranty of America to fix the issue. Lesson learned, don't ever call Royal HVAC for anything in the future.

Great experience. Thanks! After 12 days being lied to by the previous contractor and still no air conditioning I was able to have the contractor changed by First American and was lucky enough to get you! Ramiro was very courteous and efficient. In less than 10 hours you did what the other people could not do in 12 days. Thank you!

Today was a very challenging day after having to deal with a repair issue in our home with another terrible company but after meeting Kaled with Royal, he came on time and with much honest concern to not only help me and my husband understand but professionally and patiently completed the repair leaving us comfortable with everything. If we should need air or heating services, we will be calling them and referring them to anyone we know who needs their services, too. Thanks again for your excellent service from beginning to the end.

Royal air was assigned by my home warranty regarding my a/c not cooling my house and working properly. They called me within the same hour i put my claim in and scheduled me to my convince since i work, they gave me a curtesy 45min prior to showing and texted me to let me know they were on their way so i had enough time to leave work and meet the technician at my home. I couldn't be anymore pleased with their professionalism and they took all safety precautions, for this covid pandemic we are facing.he wore gloves and face mask and shoe covers to ensure not only my safety but their own! Technician explained everything in terms i could understand and let me know what my home warranty policy would cover and what my out of pocket would be, which was very reasonable and i was pleased with the way they treated me and the respect they had entering my home. I would definitely recommend Royal Air to friends and family!

These people are unprofessional and unethical. After they gave me a diagnosis that my AC condenser had to be replaced through my home warranty company they would not follow up. They would not respond to a text, phone call or email. They left me without AC for ten days as they absolutely ghosted me and would not follow up. They are the ABSOLUTELY worst in customer service. Keep looking for a reputable company because they are NOT

Technicians were dressed professionally and very honest work. Came on time in the time frame given to me. I would highly recommend this company to family & Friends. Very nice technicians and company secretary helped to schedule appointment the same day i called, other companies would have me wait 3-5 days before coming out