HVAC reviews in League City, Texas

I had an AC emergency on a Sunday morning and they were easy to reach (I didn’t have to go through an answering service, even on a weekend) and had Travis there within a few hours. Travis was great and resolved the issue quickly! I will definitely use them again.

Prompt and excellent service! Wrays came right away and got our AC up and running during the heat of the summer. We discussed the options and made the choice that was right for our family. We were happy with the pricing. Quality work, courteous, honest, and cleaned up well when finished. I definitely reccommend Wray's to family and friends, our experiences with them have been nothing but positive! :)

Absolutely fantastic service! From beginning to end, everything was done so promptly and efficiently. Everyone was so courteous and professional. We truly appreciated the loaner portable units that helped us through until the job was complete. Thank you so much Wray's!!

Worst experience ever with the second Service Tech that was sent to my house. He was rude with the questions he asked, and tried to charge us again for the Diagnostic fee that we paid for when the first Tech came out. Even though I called and complained, I never received a call back. At least others were present to hear how rude he was. From his first question as to : "why am I here?" He showed by his demeanor that he did not want to check the freon as we had asked. He didn't feel we answered his question (we did) and made another comment: "Since you're not answering my question" , (I told him he was being rude at that point) "Asking a question is Not being rude" (he even said that rudely). He continued to be rude with everything he said and last question: "You will need to show me you paid for the last diagnostic fee." (Even though I told him I already paid and it cleared my bank) This is NOT how you treat a customer! I also feel disregarded since I never received a call back from the owner!

Pricing very high. Charged me 900 for 8# R410. I understand a mark up but over 5x on freon? Called the office and asked the tech and both just said "we don't set the prices" price per pound is around $20 per pound (confirmed by office manager) . Pric gouging at its finest. Tech was also about 30 min late. Friendly tech. Charged 400 for leak check. So for 2 hrs and 8# freon is going to be over $1300? Wow.

Edit. They took off the leak test charge after I complained about the price

I received same day service when my upper air conditioning unit was not functioning properly. Wray's dispatched a technician who was at my house by 3:30 in the afternoon. He fixed the problem quickly recognizing it needed a new capacitor. He also explained to me the preferred customer agreement which began using that day. Great job by Garrett the technician.

WRAYS installed our unit last year and I contracted for them to do routine maintenance on it two times this year. This visit was done by Garrett, and checked our unit out and went an extra yard by helping me with my controller. This is beyond his duty and as I’m older I had questions with programming it. Very professional and a great job. Everything you want from a company... I highly recommend it.

We have used Wrays A/c for over 25 years. Reliable, trustworthy, reasonable prices and Family Owned. They are not perfect, but will make it right when issues come up. Wrays will be there with great service when you need them. They also have a certified electrician on staff to debug complex electrical problems in this SE Texas heat and humidity. As with any ac service, bigger problems with the previous customer may delay them, but they let you know.

Just had William Patterson of Wray’s out on Memorial Day to repair my central AC. He responded immediately to call and was here within 45 minutes. He explained everything I needed ( capicitor, valve etc) and even showed me where refrigerant lines should have been insulated and took care of that. Very very fair price but most important we are back to comfort and have never had such professional and knowledgeable service! And on a holiday!!! If every Wray service person is as good as William, they are EPIC!

We have used Wray's AC for 20 yrs or more. A few times, 2 or 3, I have tried other area HVAC companies, big and smaller companies, trying to get better prices, etc. I keep coming back to Wray's. Wray's is by far the best ... especially when it comes to honesty / integrity and customer relationship. If there is a problem and you communicate with them about it they will do everything reasonable, and perhaps more, to fix it to your satisfaction. It has been my experience that their prices are competitive or better than the competition as well. ...Oh, and did I say ... "they are honest".

I was not happy with the experience. Very expensive company. Not recommended by me. I believe that the reply to my review was not accurate and I have a right to my opinion. Tech replaced one $20 to 30 capacitor and charged me $292 for the part. He also estimated replacement ac units for over $10k a piece. My neighbors have recently replaced their units for much less. I stated that I felt their prices are high. It's my opinion and I will stand corrected. Obviously, I would not be reaching out to them when it comes time to replace my units.

At he time of a scheduled appointment to get an estimate for an upgraded A/C system I received a call telling me that they could not keep the appointment after I took off work waiting for the technician to arrive. Unprofessional, I'll move on to a more reliable provider.

Awesome and prompt service. We called in for an emergency service call, Collin came in a hurry with knowledge, courtesy, expertise and all the professionalism our previous servicer lacked. He fixed what they muddled and he will be our go-to guy in the future! Highly recommend Wray's for your HVAC needs.

We've lived in Brittany Lakes for 18 years and have for most of that time used Wray's Air Conditioning. Most recently we purchased our second system from them and was very pleased with the price, delivery/set up, and quality control inspection. Their front line techs are personable, polite, and professional. If there is a problem, they stick with it until it is solved. We recommend Wray's.

Called at 5pm. Had a technician at the house by 530. Incredibly knowledgeable and not once did I feel like I was the getting the run around. Shout to the technician Garret for the amazing customer service. That man deserves a raise ! First time using this company and will now be a long term customer because of him. Good prices and a quality tech !

Having our AC/Heat replaced was a very easy and pleasant experience. Dean was very knowledgeable and friendly. We had a bit of trouble at the beginning with the thermostat but they came out quickly and fixed the problem and said to call anytime 24/7. I am very pleased with the work and the experience.

This is a great company! We arrived home from vacation to find that our upstairs ac had stopped working. It was July, it was after 5 pm on a Friday, and the upstairs temperature was 99 degrees!! We have 5 kids that sleep up there, and we were worried that a technician may be tough to get. 1 call, and they dispatched an on call technician. He arrived, fixed our unit, and had cold air blowing within an hour. I love any service company that keeps on call staff. Call them when you need work done, and you will see why we rated them 5 stars!!

Great customer service from Wray’s. We had an issue with humidity in my second floor, they were able to provide me with 3 options (low, mid, high cost) and explain the pros and cons of each. They did not push the high cost option and in fact recommended the mid-range as the best solution for my situation. When the technicians (Dalton and Usiel) provided the service, they kept me sufficiently aware of the activity and were unobtrusive, very polite, and courteous, even when working for hours in a 120-degree attic. Now a few weeks after the service I am happy to report that the solution worked, and the humidity issue has been resolved.

Muy. Buen. Lugar. Para. Comprar. Material. Buena. Atención. Y. Buenos. Precios ,. Recomiendo. A. Este. Negocio.

Fast and efficient

Unfriendly, incompetant on computers.