HVAC reviews in Lubbock, Texas

We had recently moved into a new house. We started having some heating issues with our furnace. We had recently moved to Lubbock from out of town. Not having a working relationship with an in-town heating and air conditioning service company, we received a recommendation to contact Hart from someone I felt was knowledgeable in the business. We contacted Hart and they worked us in on the day we called. After thoroughly go through the system, Mike made some recommendations to repair and upgrade the system, with pricing for each item. We followed their recommendations and all the work was done timely and at the quoted price. Approximately two weeks later, we started having heating issues again. Josh promptly came this time and quickly diagnosed the problem. Although the problem this time turned out to be unrelated to the previous problem, Hart replaced the defective part and performed the associated labor for NO cost. We call that SUPER customer service. Thank you Mike, Josh, Keith and the Hart staff.

Very friendly

Courteous service

Best place in the world!

Always have what you need

Poor service and not reliable.

Not open to the public

Very helpful and had what I needed

Won't sell you a filter unless you have an "account".

Received very good customer service

Best HVAC location in Lubbock. But that's my opinion

Best place in town for all your HVAC needs!!

Great service ! Always quick and helpful!

Won't sell a fuse for my heater on a 40degree day unless I have a account.

Get all my hard to find parts here at a very fair price.

Bad Bad service, had to go all the way to Middland, great service in Middland

Bridgette , Zach, and Angel fast service great company...

Good friendly people. The know there business. And they have fast service.

Friendly and knowledgeable staff. No complaints,and we are there several times a week ,every week of the year.

Always have what you need and their knowledge is outstanding and I consider them as a necessary tool for me as a HVACR Technician! 👍🏾

Service is horrible. I call in my order at 8:30 and at 1:30 they still don’t have it pulled and on top of that they don’t have the complete order . It cost me money yo sit here and wait on these people .