HVAC reviews in McKinney, Texas

We wanted to get our HVAC system inspected as soon as possible by a reputable company and although Airview AC was heavily booked, due to a cancellation, they were able to schedule us for the next day. The technician was thorough and efficient and the maintenance plan was very reasonably priced. We are pleased with their service!

Everyone is super nice and I really appreciated their honesty. They had the best price of 3 estimates I received, but it took 3 additional visits after the initial installation for them to get the brand new installed HVAC system working correctly. Would have been great if the installers had made sure it was working correctly in the first place. It seems like there is also some miscommunication between the techs and front office as the techs were late for every single appointment. I just hope it is finally fixed as 2 parts were replaced in the brand new system.

Airview AC went above and beyond on a repair/update. I got a new outside unit which was a pretty quick repair at a good price. Where Airview shone was updating the zoning on our system. The system was a bit of a Frankenstein with some integration issues between the old zoning system and a replacement furnace. I was expecting them to minimally touch the ducts to get the new dampers in. They did much more. They reran ducts and wiring that had been dangling or laying on the attic floor, and also some other minor improvements. The quality of work was excellent and they went out of their way to do it right. They left the system in better shape than it has ever been. The next time I need a repair or new system, I will definitely call Airview AC.

We did several bids for our AC replacement. Airview was recommended by a friend, but not the sole reason for picking them to do our work. They were professional, patient, and provided several affordable options in comparison.
We even got a discount for paying by check.
The installation crew was amazing. Professional, quiet (considering), clean, and took the time to explain all the new equipment and functions. Amazing.
Highly recommended.

Nelson, the service manager at Airview, came out personally and took the time to really listen to my concerns. He quickly identified that the delivered Trane 20 SEER 4-ton system was configured at a higher CFM than my home required and made the appropriate adjustments.

Nelson didn’t just guess - he ran system tests to validate the changes and fine-tuned the configuration to better match my needs. He also explained that since I’m under a 2-year warranty, these types of configuration updates are straightforward and can often even be handled digitally from their office, which was great to know.

Overall, this was a great experience with Airview. Their professionalism, attention to detail, and technical knowledge really stood out. I highly recommend Airview to anyone looking for quality HVAC work done the right way.

My air conditioning unit went out early in the morning on a day promising to be 102°. I called hoping for the best and I got it! Thank you so muchThe technician showed up at 11 AM. Had to go back to the shop and get some replacement parts once he diagnosed the problem and then Decision returned to complete the repair All within about three hours. My technician Erik was outstanding, explained everything to me about what needed to be done was friendly and courteous and efficient. I will definitely use Joplin again.

Donovan was a great technician and carried out the preventive maintenance without any issues. Appreciate the work he did. Have never had any issues with Joplin’s and using them for HVAC repairs or maintenance.

Rogelio performed our biannual maintenance on our HVAC system today. He was polite, friendly, and easy to talk to. After he checked everything out and changed out our air filters on both units, he gave us a summary of what he found. Luckily everything was in great shape. Now we can rest easy knowing that our system is in good working condition for the fall and winter months. I highly recommend Joplin’s for your ongoing HVAC care and maintenance!

Thank you Joplin's Air Conditioning & Heating! Today I had my regularly scheduled maintenance on my heater, and Donavan was very thorough, professional, and friendly! I will definitely continue to use this company for all my HVAC needs.

Joplins has been our AC company for the entire time we have lived in our home. They have been reliable and provide prompt excellent service. We recently had an issue with our AC and Brad came out and quickly diagnosed the problem and identified a fix and had us up and running in an hour. Highly recommend Joplins

I have used Joplins for years and have always been pleased. Service Technician Jason Chavoya just did my heating maintenance and was very professional and explained everything about the system and gave some recommendations on 4 inch filters versus 1 inch filters.

Cody was exceptional and spent 40 minutes talking to me about our system. He was willing to go back in the attic after asking him about something after he was done inspecting the system. We had other companies come out for an opinion before Bill Joplin and they gave us estimates for work that Cody didn’t think was needed. I felt he was honest and customer service oriented. Grateful to have called Bill Joplin!

We use Joplin for all of our heating and cooling needs. Andrew came to do our winter checkup for one out our new units. Still under warranty for checkup for 2 years. Liked they wear booty socks over their work shoes to keep home clean. Highly recommend Joplin.

We have been using Bill Joplin for the past 3 years. They are very professional, prompt and have provided excellent service. Jason Chavoya was extremely patient troubleshooting the heating issue and fixing it. He was very knowledgeable and helpful.

Bill Joplin's always comes through. Jason Donovan served our account today and did a great job. He is smart, hard worker and yet friendly. I wish that Jason be assigned to my account permanently. He is that good.

Jason came to do our fall check up and get everything ready for the winter. He was very thorough and did a great job. We’ve been with Joplin for more than 10 years. Always great to work with.

Joplin A/C & Heating was great! Another company we had done business with for 10-15 years ghosted us and went out of business and Joplin came to our rescue. I wanted a local business and they are here in McKinney, were very knowledgeable and professional and reasonably priced.

Have been using Joplin's for our home HVAC systems for 12 years now. Always great service and competitive pricing. Jason was just here doing our annual heater maintenance and provided prompt, efficient and helpful service. Highly recommend the company

Jason Chavoya was professional and personable. He explained what he did to ensure my heater was working properly & up to date on maintenance. We have been with Joplin’s since moving to Texas & have been very happy with the care and service.

Moved into my new construction home about a year ago. Soon after, the furnace quit. Being under builder warranty, their HVAC company serviced it. Issues with it not working continued, even after multiple tech visits and being told each time that it was fixed. Had a 3rd party inspection done recently (at 10 months). The inspector identified an issue with the AC that needed checked and a serious safety issue with the furnace! Furnace pictures revealed that it was not repaired properly and really did need immediate attention.
Though still under builder warranty (which would cover costs if using their HVAC company), I instead chose to call Joplin's, as highly recommended. It was worth it; they're professional, pleasant and genuine in trying to fix HVAC problems.
Master tech Gabe Hall is outstanding!! He was careful to approach the issues in a complete and thorough way. He kept me informed throughout. All that Gabe said made sense. When unsure on an aspect of the furnace matter, he brought in a supervisor (Joe) to assist. They worked as a team, again keeping me well-informed. Gabe's notes (included with invoices) are detailed, useful should any future issues come up.
Quality work! Staying with Joplin's!

We had a great experience with Jeff Mallory from Joplin Air Conditioning and Heating. Jeff was courteous, professional and very pleasant to work with. He conducted inspections of our (2) HVAC plants, explaining that both units were in good working order. We truly appreciate his quality of service and attention to detail. This is our second visit from Joplin and each time the techs were professional and easy to deal with. We highly recommend Joplin Air Conditioning and Heating.