Constraction reviews in North Richland Hills, Texas
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I have only ever used one pool company for years, so when I switched I was skeptical. I have to say that this is a responsive company who values their customers! If there was anything I needed, they would respond promptly and send someone within the hour. I was never questioned or given any excuses, and I was always made to feel valued. I would highly recommend Borden Pools for your pool maintenance needs if you want to feel like a customer they respect and want to retain!
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Nate does a great job taking care of our pool. Kelly is awesome in seeing that things get done. Over the years, Borden has remodeled our pool, put in all new equipment after the freeze, and is always there when needed.
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My pool is tricky. We have lots of trees surrounding the pool and algae can get out of control. Borden pool guru, Frankie, has the magic touch. His experience with difficult pools sets him apart. If you have a tricky pool, call Borden and ask for Frankie. You won't be disappointed.
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Borden pools is the best pool company I've ever been with. Borden pools was on time and was very respectful of property. it took about a month for my pool to be built. This was well worth the money. They have been servicing our pool for over 5 years now and its worth every penny.
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Our pool is finished and is awesome.
I would highly recommend Borden Pools.
They were delightful to work with. Kelly was super helpful and Jamey Borden is absolutely one of the nicest people I've ever done business with. He was there almost every day overseeing the work. The pool is beyond our expectations.
Sandy Hughes -
I've been using Borden Pools for 2 years now and they have taken care of everything without hiccup. Where I ran into issues they had solutions, and Frankie has kept my pool perfect all summer. We have had the luxury of swimming in it every day with it being so hot!
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I use Borden for anything / everything related to my pool. Weekly cleaning service is phenomenal. I would recommend them to anyone, in the area they service, without hesitation. Nate is the bees knees. Smile and dial Borden and don't look back. Make moves - Ticket Guy
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Borden Pools has been servicing our pool for the past 5 years. I'm very pleased with the professionalism and quality of their work. I've found them to be very thorough, friendly and willing to go the extra step to make sure our pool remains beautiful. I happily recommend Borden to everyone who asks who takes care of our pool.
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Joe from Borden pools came out today to help me with an ongoing issue with my pool. He went above and beyond and exceeded my expectations in helping me determine where a leak may be with my pool. We came up with a game plan to determine if further action will need to be taken should I continue to have any issues. He spent over an hour with me being very methodical to eliminate possible issues to my pool. He explained everything he was doing and the reasoning behind it.
When he was done he said it would be “no charge, which was unexpected. Borden pools has been my pool service for years I wouldn’t use anyone else . Thank you Joe for your diligence and professionalism . -
Borden pools is by far the best of the best and then the most best! Joseph our pool guy is amazing he will go above and beyond when it come to our pool and all of our neighbors pools. If the pool isn't looking right he will be out here to get an eye on it all week! Borden has worked with us on so much, they have found leaks and just made our pool services in their hand an overall GREAT experience!!! Thank y'all so much for all ya'll do and keep on keeping on!!!!
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This company meets all expectations, returns calls quickly and the pool technician Frankie is stellar, always in a good mood, friendly and very knowledgeable. He was able to maintain the chems and kept the algae away during the intense summer heat and higher than average water temperatures. Job well done!!
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Borden pools has been very responsive in my inquiries with pool maintenance and pool equipment. Joe has always been super responsive and quick to put a solution to my pool problems. Nate which is my weekly pool maintenance tech has been great, timely, dependable and responsive to any questions or scheduling conflicts. I do recommend.
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I had a few pool cleaning services in the past but none lived up to the promises. Ever since Frankie took over my pool has been in tip top shape. He is very knowledgeable, easy to communicate with and cares for his customers. Thank you Frankie
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My child was in my vehicle and witnessed this crazy dude pull a long side me when he could, scream at me and throw middle finger all the way down the street at me. It's a 20MPH zone!! He wanted to do 40 in the 55 and then get pissed off at others for actually obeying laws and speed zones. Not the type of company that should be getting any business in my community and I'll make sure I spread the word.
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The service with Borden Pools has been great. Our pool guy, Frankie, has kept our pool looking fantastic, and I appreciate that he will take the time to explain things that are giving him concern or that we need to have done.
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They service our pool weekly. When I needed help on a warm nice day with my heater I gave them a call to ask for help and he was audibly irritated with the request and reluctant to offer any tangible help. His advice was to use you tube. Will need to find a new pool service company.
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Frankie is my weekly service rep. He has great attention to detail, communicates weekly status and is very professional. He is excellent. Everyone I have worked with at Borden Pools has been solid!
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Have used Borden for over ten years, three homes and multiple techs. As a company they’re responsive and prices are reasonable. Our current tech, Frankie, goes above and beyond with explaining what he’s done and takes great care of our pool. Would recommend.
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Have been using Borden for years and they are great. Honest and fair company you can rely on. Frankie in particular is a rockstar! He is great at what he does and is highly dependable. Takes care of our pool as if it was his own!
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Frankie has been outstanding this season and has provided excellent service and the Best communicator with regard to the services provided each week. 100% recommend Borden Pools for service!
Adding Kudos for Frankie again- today, August 14th, Frankie is here to follow up on the filter cleaning he did on Saturday. He wanted to replace a couple screws in the manifold— something I would have never known needing replaced.
His work ethic is beyond excellent!!! -
We've been using Borden's for years and will continue to do so. They give us piece of mind knowing that our pool chemicals are balanced each week and the pool is kept clean. Nate, who is our general maintenance person, really knows us. We have a dog and so we need advance warning prior to him servicing our pool. He is the best about contacting us to let us know when to expect him. Thank you Nate.