Constraction reviews in North Richland Hills, Texas
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Jeremy and his team are INCREDIBLE. Insurance left us high and dry (I guess wet) when our house flooded and Jeremy came and saved us. He has handled all of the rebuild, got us a great adjuster, and has made this process as easy as possible. I can’t thank them enough and our house is so much better than it was before. We are really grateful and would recommend them to anyone.
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We had a pipe break overnight on a weekend and in less than an hour of discovering it Jeremy was at our house! He was extremely compassionate and reassuring at a time when we feared the worst. He spent hours setting up equipment, answering our questions about water damage, insurance claims and processes and walked us through next steps until we felt better and had a roadmap for how to prevent additional damage and long term - restore our home. We are about to start rebuilding and I can confidently say after working with New Armor for months and referring them to additional close friends that also have had amazing experiences, I trust Jeremy and his team completely and would never call anyone else. I am beyond grateful that a close friend who is a general contractor recommended New Armor to us in our time of need (and told us not to call or use anyone else). Reviews speak for themselves and still don’t do them justice. ❤️
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New Armour Restoration were great to work with for our home repair needs. They were responsive, easily worked with our budget. The team that came out to do the work were professional, courteous, and patient with all my questions about the process. They were also respectful of my property and cleaned up the work area. I highly recommend them and will hire them again for my next project.
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The flood restoration crew was amazing. They were friendly, knowledgeable, and hard-working. They assessed the situation and gave me an honest estimate. They quickly got the water out of my carpeted rooms and dried all the floors. You would never know that I had a flood. They were respectful of my home and belongings and my puppies. They exceeded my expectations, and I would use them again. Even Ramsey (my puppy) agrees.
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Great experience with Jeremy and New Armor Restoration dealing with our home flooding due to a slab leak. Excellent service and attention to detail. They were on time, knowledgeable about all aspects of proper remediation, reliable and it was a huge relief to have a company that is trustworthy and professional. I highly recommend!
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I was very happy with the flood restoration service I received from New Armor. They were fast, knowledgeable, and professional. They responded very quickly to the call (early Saturday morning) and gave a quick fair detailed assessment. Jeremy was very patient and thorough in his breakdown of the cost. They even helped us move the furniture without haste. Bonus! New Armor is worth every penny. Thanks!
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You could not pick a better company to love on your family and home when you have water or fire restoration needs. We did a house makeover for a veteran for a tv show (called Military Makeover) and they used their skills of contracting to help us pull off a very well done and thoughtful makeover for this veteran and his family. I am the designer on the show and in real life and have worked with many contractors and i would hire this team to work on my personal home that’s how amazing they are! Finding companies who truly care and are great at what they do is hard nowadays and with Armor you have found both! Did I mention they are owned by two veterans as well! A million thumbs up from this designer with high standards! ♥️♥️♥️
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My experience started positively. The team was initially responsive and performed the water damage mitigation effectively. Unfortunately, communication broke down. After a week of unreturned calls, they informed me they would not be completing the restoration, leaving me to find another contractor mid-project. This caused significant inconvenience. They offered to email a recommendation for another company but failed to follow through; I only received an invoice and then heard nothing more.
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We hired New Armor to mitigate and repair significant water damage to our home. They were super helpful, professional and operated with a sense of urgency. They were extremely helpful coordinating with insurance as well. This is a full service water mitigation and reconstruction company - one call and they can handle the job from beginning to end. Even when there were issues during the process they always listened and responded to our concerns in a timely fashion and made it right. Our home is back to like the damage never occurred! Highly recommend!
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Jeremy and his team at New Armour recently remodeled a bathroom for our growing boys. They were fantastic to work with from the initial meeting to the finishing touches. They listened to our ideas, and with their expertise they were able to build our dream bathroom and did it under our budget. New Armour has a fantastic team of experts that collaborate and made our vision a reality. I cannot recommend them enough. Honest people and good communication are hard to come by these days. Jeremy and his team made us feel like family. We will certainly be using New Armour again for our next project!
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I’m very grateful for the job Juan and his crew did during this very stressful event of dealing with water damage in my home. They were kind, professional, efficient and explained the process to me each step of the way. The owner Jeremy also took time to address my questions and concerns. I would highly recommend New Armour Restoration and it’s my pleasure to support and recommend this veteran owned business.
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This fall we discovered water pooling in the attic from a malfunctioning AC unit. The water damage effected the room below it as well as the wall to the adjacent living area.
We selected New Armor after reading about their involvement in the city's neighborhood initiative program that is designed to help homeowners unable to complete necessary home repairs.
Incredible service. Assessing the damage, drying out the space, and completing the repairs happened incredibly fast (3/4 days). The affected room was restored and the work area in the home (and attic) were a lot cleaner than we left it.
Highly recommend because of the quality of their work and service, but will also recommend because of their involvement with the community. -
Jeremy repaired my mom’s roof/skylight after water damage from storm. Came out same day. Recommend!
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What a difference Jeremy and Juan and their team have made. After extensive flood damage, they took care of us. From water removal, clean up, total restoration. We have a brand new kitchen, laundry room and dining room.
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New Armor Restoration has done an exceptional job with my office. We faced a significant water damage claim that required extensive cleanup, restoration, tear-out, and reconstruction of nearly the entire building. Our building houses multiple condo owners, and New Armor excelled not only in the quality of their work but also in handling the various insurance companies involved for each suite owner and tenant.
Several insurance adjusters mentioned that their job was made easier thanks to the comprehensive legwork and detailed reports New Armor prepared for us during the claims process. The detailed estimates and thorough backup information provided by New Armor ensured that the claims were processed and paid quickly, with minimal back-and-forth. I highly recommend New Armor Restoration and will be recommending their services to my clients as well. -
New Armor Restoration saved us during a horrible time in our lives. I called them at 3:45 in the morning and the owner himself picked up the phone when he heard the panic in my voice.
Our entire bottom floor flooded and we needed help. They were there within 1 hour, introducing themselves and getting to work. Not only were they quickly working to rectify the problem, they were continually putting me at ease.
It’s hard having strangers in your home, but the professionalism of all these guys (special shout out to Juan!), made the whole experience so much easier. He has such a vast knowledge of water mitigation; he explained everything they were doing and the overall picture of what the next few days would entail.
They were so nice and understanding when we found out our homeowners insurance didn’t cover water damage 🤦🏼♀️ but worked with me to find a solution that accommodated us all.
Guys, I strongly recommend you use this company for any water damage repairs.
Juan, Jeremy and Jackson, thank you so much! I have you saved in my phone and will refer any of my friends, family and coworkers to you! -
FANTASTIC, OUTSTANDING, FAST SERVICE, KNOWLEDGEABLE, TRUSTWORTHY and METICULOUS!! From the beginning to the end, New Armor Restoration gave me exceptional service. New Armor is Jeremy’s company and he takes pride in everything he does. He was always very prompt with getting back to me and made sure to communicate with me throughout the day to make sure things were going smoothly with the remediation. Having a slab leak and your home flooded is a difficult thing to deal with and Jeremy made it so much easier. He helped me navigate the dealings with insurance, the pack out and fixing my home to make it safe, secure and look better than before. Everyone on his team are experts in their field. They were super friendly, great with my dogs, on time and very professional. The workmanship was incredible and I couldn’t be happier with how everything turned out. Jeremy is a person who really gets invested in taking care of you and your home. I feel like I gained a friend through this whole ordeal and I highly, highly recommend his company to everyone!
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New Armor has gone above and beyond anything I expected out of a restoration company. Jeremy (owner) and Jackson are both licensed insurance agents so they knew exactly what to do. Jackson has been on top of everything and handled my insurance adjuster very well. Juan Mendez and his team have done an outstanding mitigation job. Thanks to New Armor our water damaged house is being taken care of and my wife and I don’t have to worry about anything.
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Jeremy was quick to respond. He evaluated the water damage from the skylight leak. He also caulked the skylight to prevent further damage. I definitely recommend him!
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The house flood and Armor Restoration was there within 30 minutes. Complete reconstruction downstairs.
Juan and Martha packed me in and out. Each pack was very professional and respectful.
They made sure everything was back in place and cleaned blinds, mirrors etc.
The new floors are beautiful.
Thank you to the whole team for doing a wonderful job.
Brenda Crawford -
We found a small water leak going behind a wall in our bathroom and called New Armor. First point of contact was Mr. Jackson, great to speak with on the phone. They were fast to get to our house and get the situation stabilized. Juan Mendez and his team have been excellent during the mitigation process. So far overall a great professional company to work with and highly recommend using if you find any water issues in your house.