Constraction reviews in North Richland Hills, Texas

So thankful I contacted New Armor when I discovered water damage in our house. From the initial contact, Jeremy and Jackson responded with a sense of urgency and were attentive to my needs of balancing cost and investigative damage to the house. Juan Mendez and his team were extremely knowledgeable at assessing where the moisture existed and tailored solutions to remediate it the right way, and as quickly as possible. There was constant communication throughout the process – a very professional company that truly cares about its customers!

Juan and his crew did a great job with our demo of a bathroom and bedroom. They were very quick and kept things clean. Juan kept me informed every step of the way. Jeremy was always helpful answering questions. Thanks for helping us!

I had a major water issue and reached out to a few companies, but New Armor was the fastest to take care of my water restoration needs. Friendly, fast, and affordable, What more can you ask for, Highly recommend.

Had one of my customers in Keller, TX dealing with water damage and in need of fast water restoration. I reached out to New Armor Restoration, and their team responded same day. They took care of everything quickly and professionally. Excellent communication and honest service — highly recommend them for water restoration across DFW!

New Armor is outstanding! They came out within 30 minutes of our call due to an AC drain leak. They were the second team we called to look at our issue. They were much more thorough using thermal guns and multiple meters to measure moisture. We had an immediate confidence in their ability and recommendations. Not 35 minutes after they arrived they had fans on our area and got us all fixed up for a very fair price. Their technicians also came out to check everything and make sure we were drying properly. I cannot recommend these guys enough!

Juan Mendez and his team did an amazing job on our mitigation process from a pipe leak. The water buckled our tiles floor and spread into 3 rooms. Him and his team came out right away and started to dry it out and getting things prepped to fix. I highly recommend them for any mitigation needs.

This company is excellent. They’re experts and have good customer service. My experience was that they get the job done and correctly. I highly recommend them. When the plumbing was going wrong I called Armor Restoration and Juan Mendez showed up and took care of managing the insurance . They repaired everything and they restored all the damage and reconstruction. They also guided me with the insurance.

I’m very grateful for the amazing service we received from the group of Juan Mendez. From start to finish, they were professional, patient, and made sure we were satisfied . They went above and beyond to make the whole experience easy and stress-free for us. I truly felt cared for and supported the entire time. It was a wonderful experience, and I wouldn’t hesitate to go back to them if I ever need their help again. Highly recommend their team to anyone looking for great service and peace of mind!

Had my ducts cleaned and am so impressed!! The whole crew was professional, thorough and friendly. They have state of the art equipment and the difference between them and the typical carpet cleaning folks is very clear. Highly recommend!

Juan and his team at New Armor provided A++ service with mitigation work. They took great care of our house during flooring removal. The team provided the absolute highest quality work and removed all the stress from us. Thank you for the amazing service New Armor Restoration!

New ARMOR restoration did an amazing job in making sure my home was completely dry after a leak caused by my furnace. Mr. Juan Mendez and in his crew immediately identified the problem and ensure all the affected walls and floors were dry and clean. I would highly recommend this company to anyone who’s facing issues in their home,

Hermelinda Williams

Juan Mendez and his crew did an EXCELLENT job in remediation, restoration and pack in / pack out at our house after we had a water leak. He and his crew were very professional, courteous and hard working. They were very detail oriented and thorough. When we first discovered the leak, Jeremy responded very quickly to help us understand the process and what we needed to do. I would HIGHLY recommend them if you need restoration services!

We have used this pool service for over 12 years. They are conscientious, timely and always friendly. We have recommended them to many people and will continue to do so!
Absolutely one of the best home service companies we've ever used!

We’ve been very happy with our service. If we have ever had to call with a question they are friendly and quick to help. Frankie is knowledgeable, dependable, and keeps our pool sparkling!

Frankie has my pool crystal clear. It’s the best it has looked in years!

I really don’t like the service at all. Have used them for approximately eight months. It started off good, however, there were several times where the pool cleaner guy would tell me that there were problems with my equipment, or there was a leak, or a part was missing, but then there seemingly was no follow up with any repair guy to come out and fix it. It is if they forgot about it. When I would bring it up on a subsequent visit, the cleaner would say that there isn’t a problem. But he’s the one who had said that there was a problem?!

I brought up these issues with the supervisor, I believe his name was Joe. Seemingly a nice guy. He said their biggest problem in the company is hiring people, men, who were able to do the work. He said that sometimes they hire people who say that they can do it, but then after spending a week or so in the hot Texas sun, they say adios. Apparently very hard to retain any good workers. Whatever.

I switched to another provider, and so far I have received prompt and courteous service. I would look elsewhere then Borden.

Borden is the best! They're punctual, professional, and have great prices. What we thought would be a very expensive fix to a broken pool pipe was a fraction of the cost and they got it fixed within 48 hours of finding out it happened.

They use to be good, but service went down hill over past 2 years. New staffing. Maybe they prefer installing pools, but they sure don't like maintaining them.
They price gouge massively on parts -- not just customary 20-30%... but often 200-300% above what you may pick it up for yourself at Leslie's or a e-commerce site. Very unfriendly office staff -- i.e. Kelley-- who answers the phone as if it is a bother.
Stay away is my best advice as there are many better, and affordable maintenance companies in the Southlake area.

We moved into a house, where the pool was in bad shape. When I have to call them, with yet another problem, they come out, quickly.
My pool maintenance man is Michael. He does a great job and quickly got my pool in shape. We previously had a bad algae problem. Michael, keeps my pool sparkling clean. Thank you, Michael!!

We are so proud of the growth you have experienced through
the years! You are a trusted, talented and amazing pool builder and we have always proudly shared your name throughout the years! Additionally, another attribute you probably don't hear often enough is that you don't just build pools and then move on to the next one...you personally know your clients throughout the process....from that first
personal contact, the design, construction and everything in between. This same professional, friendly relationship continues through the years.. Bless your heart, you still give us advice or help me with something simple 7 years later. I am certain you take the same wonderful care with all of your customers! Your service department is dependable and trustworthy. We may question something from a knowledge standpoint, but we always trust your integrity! That is truly an attribute earned and well deserved all across your company. You
simply are the best!

Again, congratulations for the continued growth! It is well deserved! Thank you for always taking such good care of us!
Bill and Deb

Not a customer, but I had a headlight that was out and I had no idea! I never caught his name but the long-haired Technician in truck #357 I believe, actually took time out of his day to let me know it was out! It’s the little things like that, that show tremendous character in a world full of seperation and malice. I never got this young man’s name but he deserves a raise or promotion for being alert and responsible like that in my opinion! If he’s like that for a simple stranger I can only imagine the care he puts into cleaning the pools he’s assigned. 10/10!