HVAC reviews in North Richland Hills, Texas

Ray does incredible work and does not charge an arm and a leg. We moved into our home and soon after, the AC went out downstairs. The part needed to fix it was going to take several days to come in, but Ray paid to expedite the shipping so we could be comfortable in our home sooner. Super nice and honest guy!

Showed up within an hour, after normal business hours. Phenomenal, faith based nice guy. Diagnosed and fixed our A/C within 15 minutes. Did not over charge, despite it being a late call. 5 stars, would recommend!

Ray said he’d be there between 10-12! He arrived just minutes after 10! Very Prompt! He explained immediately that he felt his job was to accomplish the goals of his client along with educating them about his work! Very thorough, very polite, extremely professional! Would recommend him and his company to anyone needing air conditioning service! Same day service was also exceptional I thought!

Ray has been amazing! He has serviced our HVAC system for at least 4 years and we have come to depend on his knowledge and professionalism. He is reliable and always gives an honest recommendation. Not to mention he is a personable and easy going guy. Don’t hesitate to entrust your HVAC to Ray’s care!

We had an outstanding experience with Ray! He came out the same day we called and
addressed all of our issues. Not only did he explain everything along the way, but he also took the time to inspect our entire system, even though it wasn’t necessary. Prices were fair and we will be using him for our new house soon! Highly recommend!

Ray was on time and very professional. He explained the condition of the heaters he checked and prioritized the few repairs that were needed. I am definitely going to use him again.

Very thorough and honest. You can tell he has a lot of pride in the work he does and is great at. His prices were fair and he even gave me some helpful education. I will definitely give him a call when I’m ready to address some of the other concerns.

We called Top Notch Heating and Air because we were concerned that our AC unit was having issues. Ray was able to come out within a hour of us calling. He not only showed quickly but took his time throughly inspecting the full system and explaining everything he was doing! He was honest and upfront about everything and truly made for a great experience. Would highly recommend Top Notch and Ray!

Ray came out morning of the call, and was very friendly and knowledgable. He made sure I understood what the process was, and what was going on and why he was taking the steps he was taking . Really nice guy, knowledgeable in his field got the job done quickly and I would recommend him and his work !

Had Tech Ray give us a second opinion on a needed repair. He was very thorough and explained exactly what needed to be done.

Ray delivered exactly what you hope for in a service call:
- Outstanding communication from start to finish
- Expert technical skills in diagnosing a complex HVAC issue
- A clear, straightforward explanation of the parts and labor needed to get everything back up and running

It’s rare to find a technician who combines deep know‑how with the ability to make the process understandable and stress‑free. Ray truly lived up to the Top Notch name today.

The air conditioner stopped running the day before the holiday. Called Ray early the next morning. He arrived within the hour….solved all issues with the aging system and the home is now cool again!! Thanks Ray!!

We love Top Notch! Ray explained everything about how our system was working and what we could do to improve it without putting any pressure on us. He made sure we understood and took the time to answer any questions. He goes above and beyond what is expected and the prices are very reasonable!

From the moment Ray arrived, his professionalism and expertise were top-notch, living up to the company name entirely!

What impressed me most was his incredibly thorough and informative approach. Ray didn't just diagnose the problem; he took the time to walk me through everything, explaining exactly what the issue was. That level of transparency made me feel completely comfortable and confident in choosing them for any future needs.

Super knowledgeable and upfront about what was going on with the system. Customer service focused and has your best interest at heart. He has a service plan that worked best for us but he doesn’t pressure you into it.

Ray was great! A/C went out on Friday evening and he came out Saturday morning! Thank you! No BS, he came, changed a part, did a little side maintenance and was done. Very professional and informative. Highly recommend!
M&L Sanders

Ray is super prompt and communicates clearly. He gave me a thorough explanation of everything he worked on and gave me recommendations in order of simplest/least expensive to more complex. Definitely recommend him!

Ray is awesome! He thoroughly explains what he is doing and why, he saves us money and he is truly a customer first business owner. Thankful we found him, he is the best!

Have known Ray for several years now and his work is in my view flawless. My system is complicated with two different zoning systems by Carrier and he has found in the past a couple of issues that nobody else was able to run down!

He recently installed three completely separate systems including new ductwork which was way undersized in my daughters and SIL's home along with two separate 3 Zone Bryant/Carrier Comfort Zoning Systems. Flawless work. Currently Ray is installing surge protection on my outside units and inside including the Comfort Zone System along with my Fall service.

Ray was very prompt on this icy weekend. He explained everything in detail and was very thorough! He was professional and very polite. I will definitely use his services again!

Ray came out in a timely manner and took care of our a/c tune up in Keller. He’s super professional and has years of experience. I strongly recommend using Top Notch for all HVAC needs. He made us feel like a true customer, not like a number or file which is how we’ve been treated in past experience with other companies.