HVAC reviews in Pflugerville, Texas
-
Krystal was a pleasure to work with. She was able to identify the problems and come up with a solution swiftly. As cold as it is here in Texas she wanted to make sure she could get the heater back on as soon as possible. She was very friendly, knowledgeable, and we would love for her to perform any work for us in the future should we require it. Grande Air solutions did not let me down.
-
Grande Air Solutions came on time for the yearly maintenance and provided detail information about my HVAC current condition and preventive needs. Tech was very professional and respectful. Grande always comes through when you need them.
-
Conner with Grande Air Solutions inspected the HVAC thoroughly and provided his assessment in a easy way to understand what was happening and what needed to get done. Great Job, Conner!
-
Contacted Grande Air Solutions for an AC check before the summer heat hits and they responded within 24 hours to schedule my appointment. Bryan Candia was my tech who reached out prior to the appointment to give me an ETA for my service and upon his arrival, Bryan was very prompt, professional and courteous, as well as, explained everything he planned to do. After completing his planned maintenance, he gave me a recommended list to consider (only a few items) and told me about their membership plan. I was very impressed with Bryan and how well he took care of our AC and the service he provided. Grande Air Solutions is a company I feel quite confident in referring to others and will use them for any repairs or routine maintenance in the future. Thank you, Bryan and Grande Air Solutions!!!
-
Absolutely fantastic service from Grande Air Solutions in Pflugerville! The team was prompt, professional, and incredibly knowledgeable. They explained everything clearly and had our system up and running in no time. Highly recommend them for anyone needing honest, reliable HVAC service. Five stars all the way!
-
Krystal is the best! She is upfront and honest about the service provided and never pressured me to buy into a specific program. She was punctual, polite, and very patient with my questions. As a teacher, I appreciate the affordable rates as well!
-
The Grande Air Solutions team has been a game-changer for our real estate business. Their responsiveness, attention to detail, and overall professionalism makes them an essential partner. Whether it’s HVAC inspections, diagnostics, or last-minute repairs, they consistently deliver fast, reliable service we can count on — which is critical when time and client trust are on the line. Speaking of lines... they're always quick to answer the phones and provide availability which is especially imperative with the Texas Heat. We enjoy working with Kassidy, Cinnamon, Bryan, Jaime, and the rest of the Grande staff. Highly recommend them to any real estate professionals or homeowners who want the job done right the first time.
-
Great experience. I called yesterday and I got the answering machine (no big deal, btw) but before i could leave a message they were already calling me back.
Today, their team was great about communicating about the appointment time.
Jaime was the technician that came out to do our AC maintenance. Very knowledgeable, professional, and helpful with explaining what was going on with the AC unit in terms a layperson could understand. Quality company through and through. They definitely value their customers. We will certainly be using Grande Air Solutions in the future. -
We had mold found in our air ducts by another company and struggled to get clear advice on what work we needed done to remedy it. Krystal was 10/10 amazing from start to finish - super thorough when she came to inspect everything and give us a quote. We ended up deciding to replace 2 HVACs and clean our air ducts, which they were able to schedule for the following day. The two technicians worked into the night to get everything installed, and Krystal even came to our house on a Saturday evening to answer questions the technicians had and make sure they completed the scope of work. It’s never fun to have to make huge repairs like this, but Grande made us feel really comfortable and taken care of during the whole process!
-
Working with John Gonzales with our new hvac unit was a pleasure! No pressure sales and had several options presented to us. We were so happy with our unit we came and bought our second unit. Thanks John, you have a customer for life !
-
Connor and his trainee Brian were amazing. Performed a 10 hour job on out system. Connor worked tirelessly to complete the job and approached his work as a perfectionist. Connor is extremely knowledgeable about the business and gave us confidence our system would be properly installed.
-
I recently had the pleasure of working with Krystal who provided outstanding service during the maintenance of my unit. She was incredibly knowledgeable, taking the time to thoroughly inspect my system and clearly explain the issues. I appreciated her patience as she walked me through what was wrong, even providing photos for better understanding. What stood out was her genuine care, as she offered several options to address the problem without pressuring me into a decision. I highly recommend her for anyone looking for professional, reliable, and thoughtful HVAC service!
-
I called Grande Air Solutions in a pinch, my pop up AC unit started leaking all over my floor in my office. I wanted to get a mini-split installed to replace it so I started calling around to local AC installers/repair places, the vast majority of them wanted to charge me 5k-8k on the install! When I called Grande up, they had Alex out within the hour to quote me a very responsible price, much much lower then anyone else but inline with what I was expecting. The very next day the installers showed up and start the work. Let me say, I expect a LOT out of installers who are inside my house and they did not disappoint. Everything that could get dirty was covered, floor protected and wearing PPE (covid era). They did a great job explaining things along the way for me, they put in a long day and didn't leave here until the job was 100%, I couldn't have been happier with the service and response. I will be an advocate of Grande Air to anyone I meet needed AC service in the Austin Area.
-
Daniel was very informative and helpful as well as kind. Would recommend the service from this business to anyone with HVAC needs.
-
Unfortunately my AC went out, but the people from Grande Air Solutions did a fantastic job fixing it. I took them less than one hour to get to my location after I call them. The person that I spoke with was Isael, he gave me a couple of option and quoted me a very fair price. I would say they took care of the problem in less than 45 mins, and even sent pictures and video since I had to go back to my job. I definitely recommend them.
-
What an amazing company with amazing people! Connor and Bryan showed up on time and we’re very quick and had a wealth of knowledge!! They were nice and made great recommendations! Thank you so much for taking care of my unit with these crazy temps!!!
-
I have used Grande Air Solutions for years for maintenance and repair. They are always friendly, thorough & informative as they help me understand any problems I may have. Just this week I needed my A/C units replaced. Jose and another employee were there in the heat for more than a days work to ensure my kids & animals didn’t have to go without A/C. They went above and beyond to help! They worked efficiently and were very friendly. I highly recommend them! Izzy and his wife are amazing too!
-
Connor was knowledgeable and professional. He took the time to explain what he was doing and the results of his assessments. I definitely recommend him and Grande Air for A/C and heating needs.
-
We had Krystal (I’m unsure if I’m spelling her name wrong) come and service our apartment not to long ago. She was absolutely AMAZING!! Me and my roommate absolutely loved her, she was extremely efficient and extremely friendly. She made sure to let us know what was going on and what she was going to do. I’d personally say she went over the top for us! Definitely recommend her!!
-
I had a great experience with Grande Air Solutions, their office staff was professional. I was given a next day appointment. Their technician Jaime, arrived promptly at the designated time. His knowledge and expertise were evident as he quickly diagnosed the problem and provided a detailed explanation of his quote and answered all questions. I highly recommend Grande Air Solutions for their professionalism and reliable service!
-
The technician Daniel provided details of system assessment and options. Great job done for fixing the issue and the heater is working now.