Plumbing reviews in Plano, Texas
-
Great Company! Fixed my plumbing issues!
-
I live in an apt and have had this plumbing issue once a yr for 3yrs! Evi with H2O plumbing is THE man! He got the call late and said he would be there but couldn't give exact time. I was in pest control service and know it only takes one thing on a job to blow your time schedule, so that was no problem. He told me what he was going to do, listened to my input and checked my idea. He was very professional, great at what he does and went the extra service of really cleaning up and I had to run to store but even though he was done before I got back, he waited outside my door because he didn't want to leave my apt unlocked. That's outstanding customer service! I will absolutely recommend H2O every time I have the opportunity.
-
Good customer service
-
great customer service
-
I guess there contractors
cross creek ranch apartments.. -
There guys work hard to fix the problem fast
-
The plumbers at H20 are knowledgeable, professional, and kind.
-
Great service and worked very hard to make sure we were taken care of.
-
Worst customer sevice I have ever experienced lady was acting like I made her go to work lol if you don’t like your job stay home or find another but don’t take it out on the customer worst place ever
-
The are great at what they do but if you call at about noon it seem they always wait to show up late so you have to pay extra after hours rates.
-
They came out to the property I manage quite quickly and it was after hours-found what the issue was. Thank you.
-
Always dependable! Great people, I will continue to use them on my property.
-
They came to our apartment complex just to hydro jet the sewer and somehow they busted the valve to the water meter and water is spewing out 4 feet in the air and they said they wouldn’t be back until the morning to fix it so a bunch of apartment tenants are without water because of your technicians failure to fix their mistake
-
I called this company for the hydro jet . They were very courteous and helpful. The response time for a jet was amazing. I would definitely recommend them to anyone needing a hydro jet.
-
They did a decent job but when we came back home, I noticed a piece of home defor was stolen. VERY UNPROFESSIONAL!! Not to be trusted alone in your place.
-
Scheduled tech to check my boiler system for repair or replacement. He Turned off boiler and shut off water and never notified me of issue. Left my property. Oh and did all this without taking his cigarette out of his mouth. My employee observed this all.
-
they installed a water heater at my property. The next evening resident called and said no hot water. I called h20 to ask them to go out, and never got a return phone call from the on-call tech. Very hardly will I be using them anymore!!!!!!!!!
-
They will send you to collections agency for bills that are PAID IN FULL. Not to mention they overcharge by about double the market rate and do bandaid repairs at best.
-
I called today (5/21/22) to request service. I was told that one of their plumbers will call me back within an hour. Total lie! I had to call three times because not one single soul reached out to me. What's even more frustrating is that each time I called, I had to go over the same explanation and provide my info all over again. I finally canceled my request one the 4th call and decided to with another company.
-
Do not go thru this company!!! They've been out to my apartment complex starting of last year in February. Since the beginning of this year, they have been out here more than three times for the same spot. Every time I see them they are goofing off, on their phones, sitting in their van. They make messes that they don't clean up. I shouldn't have to walk thru mud to get into my home. Maybe if they actually did the job correctly the first time it wouldn't be a constant issue.
-
Company van drifted into my wife's vehicle causing damage. Driver didn't stop!!!! Company not returning calls or emails. Beware these people! Update for transparency received insurance information 48hrs after incident.Final update their insurance has resolved the issue.