Reviews of local pros in Plano, Texas

My service technician Brandon is hands down the best for my lawn care needs. He definitely takes pride in his work when it comes to taking care of our lawn because it absolutely does show. I have been with True Green for 3 seasons now and very happy with our services and treatments. I would highly recommend True Green for your lawn care needs. Ask for Brandon to take care of you and tell them Ron sent you.

I’ve been using TruGreen for over 10 years and I’m very satisfied. The products they use are phenomenal and my lawn always looks healthy. You’ll probably spend as much money trying to do it yourself so why not let them do it for you.
I totally recommend them. I try to tell my neighbors about TrueGreen and sometimes they don’t listen, but it shows on my lawn. Technician Mr Miranda has become a good freind, Exceptional Service! I have the best lawn in the neighborhood!

I love them!!!! I’ve been with True Green for years and they are well worth the money. Moving it to a new home I’m starting With Lawn that needs some real attention. I’m so happy to say that I know True Green will make my lawn beautiful. Many thanks to Joshua, who came out and was wonderful at hearing my concerns and really went the extra mile to make sure I was content with the services being provided. (New build -2024)

*Update:

5/16/23: Benjamin the service manger with Tru Green contacted me back after I filed a complaint. He surveyed the lawn and apologized. He was able to provide me one free weed removal service and a refund for at least 4 months of service. Although we will be switching lawn care companies, I am very grateful to the customer service and assistance Benjamin provided.

Original review:

True Green destroyed our lawn. What was once thick beautiful green grass is now all gone. Please see pictures of before and after using Tru Green. We started using Tru Green Aug 2022 when we first moved into our house. We went with Tru Green after a family member recommended them and after reading their positive reviews. I’m really disappointed and shocked at the outcome. Hundreds of dollars down the drain.

The lawncare is great. However, we recently sold our house and moved to a rental where we couldn't continue the service. When I called to cancel, they aggressively tried to get me to postpone and asked repeatedly that I get the contact information for the buyer so they could continue the service for the new resident. After multiple refusals, I asked to speak with their supervisor. The agent refused and said they would cancel my account finally. I hung up and called back. The next agent wouldn't take my feedback, wouldn't let me speak to a supervisor, and canceled my account.

I don’t think you really want my review! I have had Trugreen Lawn Service for over a year. My lawn actually looks worse now than it did a year ago! I can’t complain about the service. They come out on schedule and they put down whatever chemicals they are using to treat the lawn! All I can say is none of that has helped in my lawn. Looks worse now than it did a year ago.

Terrible customer service. Representative never answers communication after signing up, never answer phone calls, text messages, nothing.
I signed up for the pest control, not a single visit happened yet.
The lawncare I signed up for, the yard is getting worse and worse ever since I started Tru Green service.
Whenever I call the customer service, they just say "we will send someone out there sometime next week, you will get a call"
Then I randomly see a truck pulling up and knocking on my door while I'm away, without phone call.
DO NOT USE TRU GREEN.

Our Technician Kendric C. treats my current larger lawn with care and precision. He identifies the lawn trouble spots and applies the necessary treatment application. I have been using TruGreen 15yrs living at two different residents and they always stand behind their promise.

Great service. Very responsive, friendly and they did what requested.

From the time we called them until they were done cutting down 2 trees was literally just a few hours. They were quick professional and very fair on the price. Will definitely use again

Used them and excellent job. Very professional

“Excellent tree service. They were punctual, professional, and cleaned everything up after the job. You can tell they know what they’re doing. Highly recommend.”

I got a tree trimming service and They did a quick and clean job. Highly recommended.

Carlos did a great job cutting down a 50' tree in backyard and trimming 2 big trees in front yard. Great job great prices. Very professional. Highly recommend....

Good Work and Clean up afterwards!!

Very professional cut and knowledgeable

Very professional service provided and pleasant to deal with. Did all the work as agreed in a timely manner. Would use again and recommend.

Everlasting till long way

Excellent tree service. They got a broken tree limb off of my house without any damage. Trimmed the two front trees perfectly. Very happy with Walmer Hernandez tree service. Will definitely call them again.

Walmer Hernandez removed a HUGE tree for us. It was still standing but had a visible split and was in danger of splitting and hitting the house. It had many many branches and was near the house. Walmer and his crew safely removed the tree for a reasonable price. They chipped up all the branches and hauled away anything too large for that. They ground the stump. They worked quickly and safely. They did everything he said they would and did it well. The yard and walkway were very clean when they left. Everyone was courteous, polite and professional. They did a fabulous job.

Miguel and his team are professional, hardworking and honest. From the beginning he explained what would be best for our yard while being mindful of our budget. I highly recommend him.