HVAC reviews in Richardson, Texas

4.7 based on 1233 reviews Back to the listing
    5

    Ryan did a great job! He was very knowledgeable and able to answer our questions. Definitely recommend him.

    5

    Steven did such a great job ,very professional and charming. The Right Choice is so affordable I would definitely recommend this Company and requesting Steven personally, he really goes above and beyond. Anyone looking for A/C and heating services call these guys!

    5

    They were punctual and professional with an installation which went off without a hitch.

    5

    Ryan has been to my house several times and I am always impressed by his professionalism, how he explains everything in detail and provides multiple options for a solution. I highly recommend Ryan and the Right Choice…name says it all.

    5

    their technician was polite helpful and courteous. He made sure everything was good and that we were satisfied with the servicing of our heating and air conditioning before he left.

    5

    Ryan is truly the best!!! He always takes care of us and is honest and never has not known what to do! Thanks Ryan and TRC for keeping us cool in the summer and hot in the winter!

    5

    Courteous and professional technicians who take pride in their work. Thank you for caring about, and dedicating your time and expertise to helping these poor animals. 🥰

    5

    Overall a great experience with The Right Choice. The technicians were all very nice and helpful, and they replaced two hvac systems in our home in 1.5 days…oh and all for a very reasonable price! Will be recommending to friends 👍🏼

    5

    Excellent customer service—my AC was repaired swiftly, and the technician explained everything clearly, making the experience hassle‑free.

    5

    Pedro Delgado from The Right Choice Heating and Air visited our home for service inspection of our HVAC system. He has a very cheerful and bright smile and carried out the inspection and informed me of the results of the inspection and followed it up with an email. Very impressed with his work and his manners. Will highly recommend him for any HVAC service.

    5

    Trey was very knowledgeable and he did a great job with explaining on how to keep our system well maintained. He is very nice and friendly.

    5

    Alfredo came to provide me a quote on attic insulation. We then moved to assess the ventilation system. I appreciate the service and how Alfredo provided me with full details, pictures included, of the system and his recommendations to fix and improve it.

    5

    Ryan was very knowledgeable and a great teacher. I definitely recommend the right choice!

    Had another issue related to plumbing and Jonathan was fantastic with diagnosing and fixing the issue.

    4

    4 stars is not easy to give after the trouble and expense but with the help that was offered last month we at least have a comfortable home. I’m not happy that it took the time it did and a very poor first review to get our system actually fixed. I am very appreciative of our labor refund that we were refunded and the offer to help us out when the house was unlivable. They also got our system back up and running pretty quickly which was through over 100 plus temperature days.

    5

    I was hoping to get the same technician that came out last year. He was very nice, very professional, knowledgeable, thorough and explained everything to my understanding.

    The technician Chris is no longer with the company but instead Ryan was just as knowledgeable, professional and thorough. I was very please with the meeting and look forward to doing business with this company.

    5

    Trey was the most professional, kind and helpful! I highly recommend Right Choice for your A/C needs, we’ve done installation and maintenance throughout the years and were very happy!

    5

    The dispatcher, Alexis was great. Got a tech out same day. Ryan arrived on time was very knowledgeable and professional. We can’t wait to get our new unit! We also loved the warranty that comes with it.

    5

    Ryan A. and company was very helpful with our repair and service. The team worked to resolve all our issues in a speedy and efficient manner. The quality of repair is excellent and clean. I could be happier.

    5

    Ryan provided excellent advice and customer service. He was extremely helpful in explaining to me what the issues were and viable options for addressing the issues. It was a wonderful, carefree experience!

    5

    Amazing and quick service came out same day and fixed our AC. Oscar was very professional and quick to figure out our issue. He had the system up and running again in no time and its going strong. I am a returning customer and will continue to return and use their services. Absolutely 100% recommend!
    Thanks

    5

    Outstanding customer care—my heating system is back to perfect working order after a quick, professional repair that exceeded expectations.