HVAC reviews in Rowlett, Texas

The technician was very personal and professional. He checked my system very thoroughly.

This team is amazing! Had a heating issue. Here within 24 hours, accessed the situation and corrected within the hour. They also checked the wiring on our second unit to see if the same issue existed and it did. Fixed as well! VERY pleased with their service!

Barnaby Heating & Air has proven to be reliable, professional, and courteous. I had to replace my entire system 5+ years ago, and the installation went smoothly and has been solid. I recently needed to get my compressor fixed (due to a manufacturing defect), and their response was prompt. You can tell that they genuinely care about their customers. They shoot straight, are polite, and do honest work. As long as Barnaby is in business, they will be who I use - because I trust them, and my trust is hard to earn. I trust them so much, I also joined BarnabyCare, which I will hardly ever pay for such services from others.

Barnaby and his team were not only professional, on time but had to go the extra mile to locate a Good System that would fit a confined area. Their total installation was efficient and completed with quality workmanship. There efforts to maintain a clean environment was superb from start to the final clean up. They all had great Attitudes with a focus on Customer Satisfaction. Our Heat Pump has been providing quality AC throughout these Hot Texas months...! Our Thanks to Barnaby Heating & Air LLC and we Highly Recommend them for any of your heating and cooling needs...!

The guys are awesome! If you need an ac or heater guy give them a try. You won’t regret it.

Devin was prompt, knowledgeable, and polite. I would highly recommend him and Barnaby!

Technician was courteous and very knowledgeable about our system. I would recommend this company to anyone!

Great service and great people! The owner really strives to treat both his customers and clients right. Highly recommend!!!

Quick and easy experience. Charlie did a great job explaining the process

As always, great service! It is nice to have a service provider you can trust! I would 100% recommend Barnaby Heating & Air!

I woke up this morning to the AC not working. I messaged Barnaby Heating & AC and got a quick call back from Caitlin to discuss my AC problem. Within a few minutes Devin called to say he was enroute. Devin identified the problem, fixed it, and answered questions I had about a thermostat upgrade. I really appreciate the quality work and outstanding customer service. Thank you Caitlin and Devin. A+++++

We've been using Barnaby Heating and Air for over 14 years. They always provide the quickest service and reasonable prices. Charlie and his folks are always friendly and a pleasure to work with!

Update 4/11/25......we had our 2nd system replaced and a ductless unit installed in our garage. Another fantastic experience with their team. Amazed at how much work they get done in a short time. No messing around with these guys! Especially want to recognize Albert who manages the installs. A true craftsman!
HIGHLY recommend Barnaby for your HVAC needs.

What a pleasant experience working Charlie Barnaby and his team. We have a property in Dallas and live in another state. This summer the AC went out and together we navigated replacement of the system. Polite, professional, digital communications and payments - could not have asked for a better experience. Even more the Bryant Evolution system with a 5 stage heat pump and variable speed air handler has made a world of difference in our comfort and most certainly will reduce our electrical bills! Thanks Charlie!!!

Found some water damage in my ceiling and determined it came from my AC system. Charlie came out the same day to identify the source and come up with a game plan. Very knowledgeable and honest. Highly recommend.

This young man did a great job. Used the time to be very sure everything was working the way it should inside and out. When he was done he covered everything he checked out. We both feel he did a great job .

If you have heating and air conditioning problems, the best place to call is Barnaby Heating and Air! I called this AM because my thermostat was rising---and I had service today!! Such nice and capable people--you won't be disappointed!

Devin up help all previous positive interactions with Barnaby HVAC. We continue to hold the entire organization's capabilities and demeaner in the highest regard.

Review from 11/25/25:
Fall maintenance completed by Devon and he is very meticulous in his work and attention to everyone and everything around. While Devon was making sure our unit is working properly, Charlie and I discussed air scrubber and soft start. Definitely getting the air scrubber in January and likely will also be adding the soft start if Charlie thinks it's a good idea. Thanks again everyone for taking good care of our HVAC needs! If you want a great HVAC company to take care of your equipment, give Barnaby Heating & Air a call!

Review from 2/18/23:
We had been neglecting our HVAC system but realized it was time to pay more attention so I did some research and decided to call Barnaby. We signed up for annual maintenance and Travis came out at the end of October last year. I knew the compressor/condenser unit was 15 years old and I found out the furnace and coil were 30 years old. Everything was still working but because of the age of everything, my wife and I made the decision to use Barnaby to replace our entire HVAC system. I needed to wait a while but the install was completed today! We are so happy that we chose Barnaby! Charlie, Travis and Caitlin are all wonderful! And we are so glad we now have a friendly, trusted and technically superior group of people to use on an ongoing basis for all our HVAC needs! Thanks a bunch Charlie, Travis and Caitlin, and also a big thanks to Albert for our new Armstrong system! Stay safe on your Indian and we'll see you next time!

Barnaby is the best! My family has used them for years and they are amazing! Always on time, always communicate and go above and beyond.

Barnaby HVAC takes wonderful care of my equipment. They are punctual and are kind and caring people. They even engage with my dog. That is the best.

Kevin did a terrific job. Barnaby has been our go to for all a/c and heating needs for 9 years. Totally reliable!