Appliance Repair reviews in San Antonio, Texas

Sorry to bother you guys with my call.

They say they are 24 hr repair but they answer and hang up.

Victor was EXCELLENT! He found the problem with our washer and had it fixed and running in no time. We were very pleased!

Ken came over the same day to check on my dryer which quit working. He ordered the part and within a couple of days he was back over to fix my dryer.

Excellent service! Arrived in a timely manner and he was able to get my freezer up and running quickly. Explained to me what was wrong. Very knowledgeable. Highly recommend!

They found and fixed the problem quickly and showed me how to avoid reoccurrence. They were on time and very professional. I would be happy to use them again for future concerns and wholeheartedly recommend them.

The best experience I have ever had with a repair service. Prompt, professional, accurate, and courteous service. If I ever need service again, I will be calling ABLE APPLIANCE .

I highly recommend this professional appliance repair company!!
My Technician, Ken, arrived on time as agreed and immediately started diagnosing my "old stove" (we've had it for 17 years). After figuring out what was wrong (and verifying with GE tech on the phone), basically alot was wrong. Ken suggested that I weigh fixing versus replacement as the cost for repair would be high. 😳 We paid for his time and travel, and decided the next day that he was right, it was better to replace it.
I appreciate an honest, reputable, company that puts the customer needs first!
If you are looking for an appliance repair company for your home or office, you have found it!
I recommend this company highly and they have gained a customer for life!!
Thank you! 😊

It may seem strange that I would give a 5-Start review to a company that I didn't use. However, it is precisely because Ken, the owner, took the time to understand my issue over the phone and thus saved me a service fee and then encouraged me to contact the company which made my appliance even though the warranty had been expired for over three years, that I gave that rating. He didn't have to do that as it probably cost him a $500-700 repair because the appliance company did respond with a free repair anyways. This to me shows integrity on the part of Ken and that he really does look out for his customer's best interest. I assure you that in the future when I need another appliance repair, Ken will be the man I call.

Great service, kept us informed when scheduling visit, identifying parts that needed to be ordered & status of parts ordered. Very professional, very fast repair. Will definitely call again if major appliance service is needed.

I needed the heating element replaced and he came in and quickly diagnosed that it was indeed the heating element. Checked to see if it was in stock and came back a few hours later to replace it. He was professional and a good sport at getting to my precariously place dryer.

I only gave 4 starts cuz $328 to replace a heating element is on the high end. At the beginning of 2020 I had it replaced for $150 so I was expecting around $200 as the part tends to be around $50. But I needed it done and I had the money.

I am happy enough with the service and have already suggested them to my friends.

Ken was great! Came out and repaired by dryer at 9pm! Haven’t found another appliance repair company that adjust to the timeframe I need with my job. Highly recommend Able Appliance!!

Ken came out exactly on time, immediately and accurately diagnosed our problem, and had our oven up and running again in no time. He is professional, friendly, and extremely knowledgeable about his craft. He will be our "go to" appliance repair professional from now on.

Voss was an excellent representative & employee for the company. Timely & if delayed he kept us informed. His work has been most satisfactory. We would recommend his company based on his work ethic & professionalism.

UN…. able….Aston was friendly & professional. Timing & parts doesn’t seem to be readily available or much priority. I understand it was a holiday but it’s been over for 2 days. Told no parts, however I was able to order it & have it sent overnight when they couldn’t get it for possibly another couple of days but had to wait to find out. Again Aston was nice and he isn’t the employer, he’s the employee so I understand if he had to go by work guidelines. Just nothing was getting done & had to wait a couple more days possibly if they still didn’t have the part when it is literally on the way to me. Just weird. Video of replacement on YouTube. I got it & should have done this on my own to begin with. So they got $65 plus tip for nothing. Lesson learned.

Ken could not find anything wrong so he did not even want to charge me for the trip and the time trying to find out what was wrong with my washer. He was super nice, honest and professional. The lady that does the scheduling also amazing. I have never eexperienced such honesty and great service.

I want to give kudos where they are due. Abel’s came out the SAME DAY I booked them after THE PRIOR DAY I had a despicable experience with another company. Vas was EXTREMELY PROFESSIONAL and fixed my issue VERY QUICKLY after ANOTHER TECH from a DIFFERENT COMPANY had left me hanging the day before when they refused to fix my issue once they came out. I cannot recommend this company enough. Professional, courteous, and fast service. Thank you!

Highly recommend this company. Had an issue trying to communicate to each other in a time of need. Ken responded back after communications were resolved to schedule an appointment at no charge. It’s really difficult to find an appliance repair company that will give an honest opinion. This company is local to SA and will do what they can to assist in a time of need and give honest feedback

These guys are great. Fast, responsive, and willing to address the issue with our fridge. They happen to squeeze me in as a previous appointment cancelled on them. While my issue wasn't urgent, I appreciate their ability to get service to us as fast as they did.

We called Able Appliance Home Service, who were highly recommended by a friend, to repair our Jenn-Air gas oven. Ken was our technician and he was extremely professional, kind, and knowledgeable.
He was able to troubleshoot and replace the necessary parts to get our oven back and running in a timely manner.
We couldn’t be more satisfied with the service we were provided .
We will continue to use Able Appliance Home Service and Ken in the future for all of our appliance needs.
We will also recommend Able Appliance Home Service and Ken to all of our family and friends.

Had an issue with another person and Ken came out and made it right. He went above and beyond and I would recommend him if you have any appliance issues.