Appliance Repair reviews in San Antonio, Texas
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Very happy with the service. The technician was professional, efficient, and had my garage door working perfectly.
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The technician was very knowledgeable and fixed my fridge quickly. Great service! May Allah swt protect you all.
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Our frozen goods were at risk, but these guys got the commercial refrigeration repair done in record time — super friendly, knew what they were doing, and didn’t treat me like I was clueless about refrigeration.
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This is the BEST charity for homeless animals and they don't even ask for money, only 30 seconds of your time to leave a review! Thanks for all you do for these helpless creatures. Edit: seems like some heartless people used a animal rescue to link here on something that has nothing to do with the topic at hand.
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I’ve been running this restaurant for 28 years, and when the cooler gave out, I knew who to call — their walk-in cooler repair guy worked like clockwork. No games, just real restaurant refrigeration repair, and top-tier commercial refrigeration repair that saved my inventory and my nerves.
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I had a great experience with this garage door company. The technician arrived on time, fixed the issue right away, and was very friendly. Highly recommend!
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I’m so happy I chose this company. The technician was very professional and explained the process step by step. My garage door is working perfectly now.
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Running a restaurant means no time for delays — their technician handled our walk-in cooler repair like a true pro. For any commercial refrigeration repair in San Antonio, these are the folks to call
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Running a small kitchen, when the cooler fails, it’s chaos — but they arrived with focus, passion, and expertise that reminded me of home. Their walk-in cooler repair saved the night, and their knowledge in restaurant refrigeration repair and commercial refrigeration repair was beyond anything I’ve seen in refrigeration work.
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the walk-in cooler at our café stopped working out of nowhere, I was stressed about losing all the inventory — but this team handled the walk-in cooler repair fast, with real expertise in commercial refrigeration repair, and honestly saved the day; if you’re in the food business and need reliable restaurant refrigeration repair, these are the refrigeration pros to call.
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the middle of Friday dinner rush, our cooler shut down — I’ve never seen a team move like theirs. The walk-in cooler repair was fast, focused, and done right. Their experience with restaurant refrigeration repair and full-on commercial refrigeration repair was clear, and their calm under pressure saved our whole weekend. Masters of refrigeration
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I was in full panic mode when the cooler died an hour before opening, but these guys didn’t flinch — their walk-in cooler repair tech was calm, fast, and clearly knew every inch of the system. You could tell they live and breathe restaurant refrigeration repair, and they handled the whole commercial refrigeration repair job like seasoned pros. Easily the best experience I’ve had in the refrigeration world.
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The washer is still not working iris not washing,spinning or rinsing can you send me some more help
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George found that the problem with our dryer was NOT a blown fuse, but kept checking until he found the problem (disconnected wire to door switch). He has my highest recommendation.
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Antonio did a great on my Maytag repair.He ordered the parts and set another appt date. The parts were not Maytag parts they sent Whirlpool parts and both parts were smaller but we will see how they work. Sears needs to work on the scheduling notifications. I checked day of and it says he would be here 2:16pm and he was told I was his 1st job…he was here at 8am (good thing I did not start my errands early)
Same thing happened on my range repair. -
I would like to compliment Jose the tech from Sears who came to service my HVAC on May 5th. He was very professional, respectful and very personable. He took the time to find the problem to repair my AC, and did not leave until he knew the AC was working properly.
I want to thank him for his hard work, and I believe he is an asset the this company.
Sincerely,
Ms. Marcy Bell -
I believe it is inexcusable for this company not to provide basic lawn tractor tuneup parts on board their trucks when they service so many lawn tractors! Ordering parts resulted in multiple duplicate and unrelated parts being shipped, duplicate technician visits and substantial overcharging for certain parts. This plainly appears to be bad management policy and rather obviously arises from a desire to sell (tie in?) home warranties (multiple unwanted solicitations received) for and at alleged discounts. But compare company parts prices which are supposedly “discounted” if warranty is also bought -- one example: over $25 for a single quart of 30 weight oil ($7 at Home Depot)! Technician should not be made a company fall guy. Without the technician’s good work, this company would rate zero stars. If speedy service or reasonable price/part is needed, call another company!
6.24.25 UPDATE: I did go buy my own oil, having been promised by the tech the ordered cost would be refunded. Surprise — no refund was ever provided!!! Serviced mower no longer cuts evenly either! ZERO stars! -
Today’s service technician was Fast, thorough, respectful, professional and knowledgeable. Definitely a positive experience. Thank you.
I was disappointed with the company because of the no show on 5/22/25 and the fact that I did not get a courtesy call informing me the technician would not be showing up as agreed after I had cancelled other engagements.
Again, today’s technician was outstanding making it a positive experience. -
The tech who showed up to my house didn't know what he was doing. He was young and extremely inexperienced. I am an Electrical Engineer and I told him everything wrong and the sequence of events with my machine and he was unable to tell me something I didn't know. Also, in the process of troubleshooting my machine he managed to break my door latch switch I replaced myself 3 days ago. He promised he would be back later on this evening to replace the door latch and hasn't shown up. I texted and did not receive a response. I would rate the service and quality of craftsmanship less than one but I have to give something.
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First experience with Sears Appliance Repair Service. This was for a leak in my Samsung refrigerator. Easy to schedule online. Received next day service. Tech was on time, professional, polite, and kept me informed about the work being done and the cost. Tech took care to protect my flooring and cleaned up after work was complete. Very satisfied!
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I wanted to give this transaction THREE STARS but I am afraid that might hurt the people involved.
Both Thomas G and Eduardo were fantastic. Both deserve FIVE STARS! Thomas quickly identified the problem and ordered the replacement part and got us a good appointment date. Eduardo quickly installed it and got our range working again.
In between, however, we had our appointment changed FIVE times based on the part being delayed. It wasn't. It arrived early - FOUR days before our original appointment date. I had to go online and request a stop to the machine-rescheduling of our appointment date and get a new date. Many thanks to Nicholas Willis for sorting that one out. FIVE STARS to him as well.
FIVE STARS to Thomas, Eduardo, and Nicholas. THREE STARS to the system that couldn't get its act together.