Appliance Repair reviews in San Antonio, Texas

I had a washer that didn’t finish the spin cycle. Robert came in and fixed it. Responsive, courteous, thorough and reasonable. I will definitely use them again. Thank you!

I’m extremely pleased with Robert’s quick response to my call and thorough inspection and repair done on my Freezer. Robert explained everything about the cause and solution to my appliance issue He is friendly and courteous, and also took a look at my stove and offered recommendations. I’m a first time customer and going forward for future appliance repairs, I’m recommending and calling System Appliance Repair Services. Thanks Robert!

Mr.Robert was amazing, called a day before and came out the following day. My dryer went out and wouldn't power on. He instantly found the issue and fix it right away. Also didn't charge an arm! Thank you!

My washing machine was making horrible noises. After calling several places, who quoted me $900-1200 dollars, I found Robert’s company via Google and called him. I explained my situation and even sent him videos of my washing machine via text. Without even seeing my entire machine, he was pretty sure it was the transmission. He went over pricing with me and ordered the part. Took the part 3 days to arrive. He came out on the 4th of July to fix it. After he pulled my machine apart, he found a leak, and noted the motor and clutch were corroded. He explained everything in detail and showed me the issues. He was able to get the parts today, came back out to my home and replaced everything that needed to be replaced for less than what other companies quoted me (and they quoted me just for the transmission). My washing machine is running perfectly again, no noise or issues! His customer service and knowledge is top notch! He was professional and courteous! I will definitely be using him again for appliance repair if I have issues with anything else! Thank you again, Robert for all of your help with repairing my washing machine! You will not be disappointed by hiring Robert for any appliance repair and his prices cannot be beat!!!

Excellent service. I needed someone to check my washing machine due to noise during spin cycle. Robert came out same day! Excellent communication and on time! You won’t go wrong hiring this company. And their prices will beat anyone in town. Thanks again for excellent service. *he found the issues in less than 10 minutes.

I called System appliance repair because my warranty coverage dealer were trying to give me the run around and terrible repair dates. I called and Mr. Flores came right away and fixed a broken wire and checked my drain pump in no time from call to repair was less than 1.5 hrs. The price was very affordable especially that the holidays are here. Thank you so much. I will call again when I’m in a jam like this.

He was friendly and timely. He stopped by right at the start of the appointment window. Fixed my washer very quickly and the price was reasonable. Would reccommend. Will call again if i have any problems with my appliances.

Great service! Fixed our coffee machine in one day.

Professional, quick response. Needed service on a commercial tea machine. Came out fixed the machine and showed how to maintain it. Never has anyone explained how to properly take care of our equipment and avoid these types of calls. Thank you guys!!

Anthony came prepared and was able to repair our 15 year old LG washing machine on the spot. He diagnosed the problem quickly and took time to explain the repair to us. He had a very pleasant and respectful personality. The cost of the repair was very reasonable too and he left the work area clean and tidy. We highly recommend them for any appliance repair.

Mike's Appliance is based out of San Antonio, but they have a technician who lives and works in Corpus Christi. The tech is a very polite, responsive young man who keeps his appointments and answers his cell phone when you try to contact him. He identified our fridge's problem, ordered the part, installed it when it came in. All good.

Great company that really know what they are doing. Tech came out and serviced us very courteous and professional and very respectful. Strongly recommended. Both Andrew our technician and Angel, the associate that took our phone call to schedule and follow up with us to get our appointment and even after the appointment to make sure all went well, was absolutely amazing!

Arturo came out as scheduled, correctly diagnosed the problem with our Maytag washer, left to get two needed parts, & returned an hour later to complete the repair. Arturo was very courteous, respectful & professional. Excellent service & highly recommend Mike’s Appliance Repair Service!

Daniel Vallejo fixed my refrigerator fixed same day. Defrost timer. One of the best technicians ive ever met. Hes an asset to your comapny

Mike's was recommended by LG to fix our broken refrigerator. First available appointment was a week out. The technician came out and after almost three hours determines that the "new" compressor he put in is actually bad. Doesn't know how long it will take to get a new compressor. More than 5 business days have now passed and there is still not a new compressor to be seen and nobody knows when it may magically appear. Both receptionists are extremely rude, insensitive, and completely indifferent and should be taken off of any kind of "customer service" forum as they clearly lack the knowledge of how to take care of a customer. We are stuck without a refrigerator and with a repair "service" that obviously doesn't care about getting the job done quickly or taking care of their customers.

Great customer service and personal care. I needed a refrigerator fixed for a rental unit. The customer service representative gave me one date, but when I requested an earlier date she was able to accommodate me. On the day of my appointment I was given updates of who the technician was and when he would be arriving. Mike personally called me to explain what needed fixing and was very gracious and thorough in his explanation. I will definitely continue doing business with this company.

Mike's Applicance is the best! Two places told me they couldn't fix my microwave, and I should replace it. Problem is it's part of a built-in combo GE microwave and oven, and the oven controls are on the microwave panel. I would have to replace both! Milke's found the parts and Julian fixed the microwave! It was the best appliance repair experience ever! Thoughtful people on the phone, and Julian was a genius repairman! I'll always call Mike's for any future appliance needs.

DO NOT USE THIS PLACE. Was told parts needed to be ordered for my washer and they would be back in 1 week. Well it’s been 4 weeks now and they haven’t been back. I’ve called multiple times asking for Mike and they are never able to put me in contact with him or have him give me a call back. When I finally got an appointment they told me the technician would be at my house between 10-2. At 6:30pm the tech called and said he couldn’t find my house and would try again tomorrow, even though this is the second time he has had to come out.

The Technician was very professional and knowledgeable. We liked the way he used the equipment he had to trouble shoot the problem. We have no problems since he fixed our appliance. Thank you.

I worked with them for over 5 weeks trying to get my fridge working (yes, 5 weeks between initial appointment and 1st repair appointment). When you can get an appointment, the service tech is very nice and so is Mike (owner). However, they do not follow up on ordering parts or getting what you need for your appliance right away. I had a tech come out and order parts from LG under warranty (a couple fans) and there was an issue with the parts they received (missing the housing). When did they notice? The day of the next appointment and not before. The tech was then to follow up with LG and get the missing parts sent out, but I called them a week later and no one had called LG yet. After that, it took another week to get the additional part and a week and a half to get another appointment. Then when the fans were installed, it didn't fix the cooling issue (I had heard previously that the compressor or condenser was bad and I needed a new one, but one was never ordered or installed), so I called again to get another appointment. They told me their next appointment to even look at my fridge was another 3 weeks out and that's just to look at the fridge again, not fix it. Then miraculously they were able to squeeze me in a week later, but I contacted LG and they told me to cancel this appointment and they would get another tech out to finish the job. If I had stayed with Mike's, who knows when I would have been able to get the next part installed since it took 5 weeks for just this first round. It seems like they need to hire more techs or not accept so many repair requests from LG and other manufacturers.

Mike’s appliance was recommended through Lowe’s Protection Plan, and I would NOT recommend this company to anyone. They having given us the back and forth about dryer. The technician is always on phone with Mike..troubleshooting for the thousandth time, although they had already assessed the dryer for the last month but Mike doesn’t seem to know what the work order is about. They originally came out to assessed the dryer which needed a new fan belt. When they finally came back to fix it..it took forever and to end up not working. It didn’t turn on. Then when Mike came..he apparently said the tech forgot to plug in some sensor. Well this to me, seems like this technician needs more training/shadowing. As he is always on the phone with Mike helping him out. Then why not be here yourself to guide him?! Now my dryer is completely broken and not put back together correctly. Now I will not deal with them to come back, so I’m having to hire a technician to come and fix their crap job. They are getting paid to break appliances and then not knowing what is the actual problem. Done with them!! I give No stars if that was an option.
*update…Mike claims he had no idea what is wrong with my dryer now. Apparently this is out of his knowledge. Something simple..and now I have a $1200 dryer that is broken. Thanks for nothing.