Appliance Repair reviews in San Antonio, Texas

Destin S. was punctual and professional. He came prepared with necessary equipment and parts to repair my appliance. He was knowledgeable and took the time to explain what he was doing. He was Respectful of my home by not making a huge mess while defrosting my refrigerator and cleaned up after. That is very much appreciated.

The technician was very courteous and explained everything that needed to be accessed in reference to my laundry washer machine…

Anthony did a great job installing my dishwasher. He took his time to test everything and answer questions I had.

LG referred us to Mike’s Appliance, my refrigerator was never fixed after multiple attempts, after the third repair (we had 5 in total) I was told I could buy food, (this is all between Thanksgiving and Christmas holiday) we did and lost it all. Called office and was told no manager was available and the lady I spoke to had zero empathy. Ask for a manager to call me, spoke to him and he said he would get back to me but never heard back.

mikes appliance technician wendel came to my house and diagnosed my samsung dryer. then the technician bypassed the mechanisms in my dryer so it would work till parts came in. less than two weeks later after new parts were replaced my dryer was broke with the exact same problem. a really big question here

in respnse to the owners remarks as you can see from the pic, vent was fine. but the more serious problem is his trained tec did not put plug all the way in. but did badly kink the vent which caused more seious part to over heat and burn out after his trained tec was here only 10 days later. which as second tec said could have caused a house fire if had not burned out. that is when my husband called them and asked them to return, they refused. so warranty company sent a second tec from a different company. hire actual techs quit having ojt go out to do repairs.

Andrew R was awesome. He gave me some great advice on how to maintain my appliances. I will definitely use Mike's again.

We sent Mike pictures of two appliances damaged by our movers. They were detailed pictures with model and serial numbers.
We asked Mike if he could give us a price to repair the damages. He said the charge just to give us a price for the repairs was $150. We were shocked by that - especially considering no one even came to our home.
I cannot in good conscience recommend this company.
**Please don't be snookered by Mike's reply. Another company - a busy business that does appliance sales and repairs - knew enough by looking at the pictures to know lots of parts weren't needed but just two main parts. They were more than willing to assess what was needed and order the parts as part of the repair service. You as a consumer have better options for repair service.

Mr. Walter’s was my technician on my French doors and bottom freezer. He was very professional and explained everything he was checking on. I will definitely use Mike’s Appliances if need to be in the future. Excellent technician!!

Bad experience with this Mike's Appliance Service. Unable to Service the repair on my Maytag washer. They weren't able assess the problem i had with it for almost one year. After the 4th visit and not able to fix problem I had to refer to the warranty company. On one of the visit the technician broke a water line and didn't have a resolution to repair it. I talked to the Manager (Mike). But still resolution for my broken water line. I asked if I could talk to the person in charge of him. HIS RELY WAS YOU WANT TO TALK TO GOD???? WHILE HE LAUGHED. Do your homework on this company which isn't credible to standards.

My refrigerator had issues, so I went thru Frigidaire to get a certified technician to work on it. I paid $100 fee that stated would be applied to the service should I decide to move forward. I was assigned to work with Mike's. They told me the repair fee was $280, and I inquired about the $100 fee being applied. They acted like they didn't know about it but said they would look into it. When it came time to do the repair, the technician said I had to pay first. When I spoke to the receptionist, she said the $100 fee was for mileage. I tried to explain that wasn't the case, and she said she would look into it. She took my credit card information and proceeded to charge me the full amount. The technician completed the work, but I never heard from the company again even though I've reached out. I asked for a $100 refund, and said if they didn't give that way to me, I'd write a review about it. So here we are! I definitely would not use them again as I do not believe they acted with integrity.

I’ve had appliance repair services from Mike’s twice. Both times went great and I would highly recommend them to anyone. It is especially easy to schedule with them and they really stay in touch with you throughout the process.

Just want to say it took four companies to finally get our refrigerator fixed. Mike's Appliances was the fourth one and Daniel, who fixed my refrigerator did such an excellent job, that we will only ask for him now! He was professional and explained everything in detail. Very knowledgeable and specialized in this field! Daniel also said he would give us a courtesy call in two days! Wow! Thank you, Daniel. The temperature in our LG went down rather quickly. If you need your refrigerator fixed, this guy can do it and does such a professional job!

Mike’s called to schedule and showed up on time and were very professional. Keep up the great work!

I had them come out for the agreed upon fee to test my 20 year old Dacor double ovens just to see if the could be tweaked enough to get a couple of years out of them. If there had been honesty up front about the ability to repair an oven this age, I would have been happy to replace the parts they suggested (and I ended up replacing them). A repair guy came out 3 times over a couple of months or so to repair and eventually replace the parts and did his best but my ovens have has not even come close to heating up as they should and I’m now out $1000 for nothing but their and my waste of time.

After dealing with a different company for 9 months with NO.. results.
It took mike one visit and got it fix in no time at all. I will say Mike's appliance is the company to call. I'm a very happy customer, thanks.

Mr. Walters came this afternoon within minutes he diagnosed what was wrong with my refrigerator and fixed it quickly! He was kind and efficient and took the time to explain things to me!
You can be proud of him as an employee. He is good at his job.
Many thanks

Very professional and courteous, would definitely recommend. This was a warranty service call, he explained what he had to do and why, evidently this was a manufacturing assembly defect which he repaired, thank you.

The technician that came and worked on our dryer was really good. He did a good job. Very nice , polite and very quick at his job. I would highly recommend mike's appliance to anyone . I will start using them for things around my house.

Warranty issue I had no choice but to use Mike’s it took three trips to resolve issue. If I had a choice, I would go elsewhere.

Mike’s crew fix my freezer part of my frig, ,Mike fought with LG and got me a new door, I like to thank him and appreciate his care to my problem also like to thank his crew for their professionalism .

Julie helped us with our dishwasher. He went over very clear instructions and was very kind and thorough. He made sure we understood as well as make sure that everything was functioning properly. He was an outstanding person who went above and beyond his job role.