HVAC reviews in San Antonio, Texas

All the people that work there are very nice, helpful and they always have a great attitude. Great prices and great atmosphere. No complaints. Good bunch of guys.

They don't deserve any stars.They sold us the wrong motor & it was detective.We gave them the right numbers and showed them a pic of our AC and they sold us a so called "Universal Motor" for $136.71.They insisted it would work. But it didn't work for our AC so we had call a professional AC company to come and install the right working motor.Even the certified AC man from Will Fix It told us that Morrison sold us the wrong one.I called Morrison about the motor issue and spoke to Joe and he said to take it in to see what they can do.My husband went in today and they didn't want to help him at all (why tell us to even go in,knowing we are homeowners).They said their no return policy for homeowners is No returns or exchanges.Even though they sold us the wrong Motor and it's defective which their at fault for, they didn't do the right thing for a "Customer." Only if you are a licensed contractor or company will they accept a return that means you are only considered a "customer" if you have a license.This is the most discrimitive policy with I have ever heard of.Homeowners do not purchase from them!Don't give them your money.They might as well put a policy sign on the front of their door saying"No homeowners can purchase from here." We are reporting them to the BBB for selling us the wrong/defective product,very unprofessional.They won't even try to make it right.

Ethan, Nate&the rest of the guys are knowledgeable about their products and friendly to visit with.

The two rednecks chewing tobacco behind the counter just looked at me when I walked in. No greeting. When I asked them if they had a very simple plumbing part, they looked at each other as if I just asked them a calculus question. One proceeded to check the computer. I am surprised he knew how to read, much less use a computer. He said, "Nah, we don't got that." I asked, "Do you know when you will." He said nope. "The computer don't tell us that."

So I left. I presume they immediately went back to their engrossing "great taste - less filling" debate, which I had apparently so rudely interrupted.

This is probably a good resource for professionals, but buyer beware if you are buying parts to do your own repairs. They have a "no return" policy for retail customers. I needed to replace a condenser fan motor, took the old one in to get a recommendation. The clerk picked out a motor that he told me would be compatible. It was rated 2.3 amps. I installed the motor, it seemed to work fine but kept overheating and shutting down. I had the motor tested by a professional, who discovered it was pulling over 8 amps! The pro checked my wiring, said everything I had done had been proper and the motor was probably defective, but of course I have no recourse in getting a refund or replacement because of Morrison's policy. He was surprised to learn Morrison sold directly to retail and even wondered if I had intentionally been given a dud. So in total, I'm out $90 for the Morrison motor and $268 for my pro's repair. My advice would be, for you "do-it-yourselfers" out there, steer clear of Morrison Supply Company and get your parts from someone who will stand behind their products and not take advantage of "dumb retail".

I just wanted to extend my gratitude for Mr.Charles Flemming!!!! Mr.Javier, and the it techs, I just read the latest review of this place, I must say I downright disagree, I had an issue with a residential installation, Mr.Charles, personally, loaded a replacement unit, drove to the other side of town to bring me a replacement unit, after going through total diog, with IT, Mr.Kevin, we figured out we had another component causing my issues, within 40 mins, Mr.Javier was there with the replacement coil, folks this kind of "customer service " is un-heard of in this day and age, my customer is 94 yr, military veteran, and the guys at this place did today something I've never seen, I am blown away by the service, and you better believe I'm spreading the word, absolutely the best customer service in all my 13 yes, of working with all the distributors in the city. Hands down Amazing, if I could say anything else to prove my gratitude, not only for my customer and his family, but for myself and mine. Thank each and everyone of you guys over there, we've never had an issue at all, but when we did, you guys (Charles) rang the bells!!!! Thank you guys so very much!!
Thomas(Elliott Air)

I went today for the first time and the gentlemen who helped me this morning was very helpful and got me the right parts that I needed. My home is cool again Thank you.

I love Reece HVAC!!!! They always make sure I have everything I need! The counter guys are awesome, friendly, and make great conversation. I look forward to coming into Reece whenever I need HVAC materials/equipment. Did I mention free customer breakfast on Fridays?!

Chose these guys for my hvac maintenance and was not let down. Amazing service

Affordable prices on all HVAC parts compared to others company's. Great job DNR service 👏 👍 👌.

called for information on services and spoke with jessica. she was very helpful and answered all my questions.

The price was great compared to other businesses.

I had hvac issues call comfort heroes and not only were they able to tell me the problem but they fixed the problem at a reasonable price

Rudy from Beluga Air Conditioning did a fantastic job troubleshooting and servicing my A/C unit. He didn’t just inspect the unit, he removed panels and really got into ensuring all parts and systems were checked for correct functionality.
Beluga Air Conditioning gave me a fair price and Rudy was able to cool off the entire home before night fall.
I would definitely recommend Rudy and Beluga Air to anyone needing prompt friendly and courteous service.
Great Job Rudy!

Dalvin was extremely professional and reviewed in detail the work he performed.

Also he was friendly and showed a deep level of caring. The advertising on TV is for real.

This was an excellent service call and I will be a member for life.

Mr. Matthew Q. came out to provide information on a new system. He was thorough, knowledgeable, and incredibly passionate about his trade. He seemed to take pride in his work, as well as enjoy and appreciate what I will summarize as “the Beluga Air way”. Thank you for providing an excellent quote experience.

Eddie was great! He was my original technician who came out for my diagnostic. He was super thorough and very transparent about the issues, repair and turn around time. Eddie came back for my repairs and was very helpful with explaining what was going to happen and how long everything would take. Would highly recommend Eddie! He came out Friday and had my heater replaced by Monday afternoon!

Raúl García did an excellent existing attic insulation inspection and provide alternate cost options no 1 and 2. Still missing option 3 for final review. Very polite and explained cost options very well.

Deron answered my call for air conditioner help this morning. When he arrived we realized that he has serviced our system numerous times when he worked for another company. We left that company about 1 1/2 years ago for Beluga. We have been extremely pleased with Beluga and are delighted that we now have a technician that is very familiar with our home and our 2 hvac systems. Thanks from one pleased customer!

Jon did a great job. True professional. Great customer service. Explained all that he did and was very patient with all my questions. He definitely knew his stuff. Thank you.

The technician came to my home and was very professional and polite. He analyzed the entire system, found the problem, and repaired it. I thought the cost would be ridiculously high, but it was a fair price, and I recommend the company to anyone looking for professional repairs at a fair price.