HVAC reviews in San Antonio, Texas

EZ A/C performed winter maintenance on my HVAC system today. I have been using them for several years and , as always , the service was excellent . Jaime called to let me know he was on the way. He arrived promptly, got right to work, and explained what he did.
Very happy with service, and highly recommend this company. Their service cost seems to be in line with their competing companies.

After reading a bunch of reviews and research, I'm glad we decided to go with EZ Air. They didn't try to sell us a new system on our first service call, like other companies. We bought the 3 year service plan after that first spring tune-up, because we trusted and value the opinions and level of service from Manuel. In fact, we request Manny (Manuel) any time we have a service call. The office staff has always been friendly and helpful, and with the service plan, we never wait long for our preferred service time. The prices for the small repairs needed have been more than reasonable.
I have complete trust that EZ Air will keep our AC system in peak condition for the long haul.

Myles was very thorough and explained everything to me on what is going on with my unit as it has been over a decade old. I have been with the company for many years and have always had good service.

EZ Air Conditioning and Heating saved our family. Our heat went out sometime during one of the coldest nights of the winter. I called EZ the next morning on the recommendation of Carrier Customer Service. They actually gave me several recommendations to choose from but EZ had the best ratings, which i found out why later in the afternoon. One of their techs, Manny, was dispatched to our home the same day of my initial call. Manny was professional, friendly, and kept me informed of everything he was doing. He was able to pinpoint the issue and had our heat up and running in no time. The cost of the same day service and resolution was surprisingly, and thankfully, affordable. This is my first home and my AC going out has always been a monetary fear of mine. After EZ, and especially Manny's visit, I'm more at ease with the idea of something going wrong with my AC unit. I would definitely recommend calling EZ (and requesting Manny) if the need arises. There's no one else I would call for AC help!

I had an amazing experience with EZ Air Conditioning Service today! My technician, Robert, was absolutely fantastic—professional, punctual, and highly skilled. What was supposed to be a routine check-up turned into identifying a problem with our AC unit, and Robert handled it with ease. He was well-prepared, knowledgeable, and efficient in fixing the issue. I truly appreciate his expertise and the timely manner in which everything was resolved. Especially during this Snow and below freezing temperatures. Highly recommend EZ Air Conditioning Service and Robert for their exceptional service!

I didn’t even get to the service part. I used the web link to schedule an appointment, which apparently they didn’t even have available. The young lady who called me to schedule was incredibly rude, didn’t have any of the information I just input and when I told them the opening they did have wouldn’t work for me she hung up on me.

Chris came promptly and was very courteous entering my home. Chris was friendly and attentive while hearing me explain the situation I was having with my AC. Chris was very thorough and explained everything to me in an understandable fashion. He worked efficiently and expertly and got my system up and running again. People like Chris are hard to find! He gave EZ AC a most favorable opinion with me that I will tell everybody about this company and recommend them when I can! Thank you Chris!!

I had the pleasure of having Gerardo Aceves (Comfort Advisor) come out on a Saturday when my AC went out. He was able to have it running in no time. He later came back to do maintenance on it & was very thorough. I highly recommend EZ air conditioning & their staff.

Gerardo was amazing! And I’m so thankful. He was able to get ez air to honor my warranty even tho it was 5 days over as long as i hd proof of utilities. He even took the time to stay and let me find it! I’ll end up only have to pay labor for the part in stead of pet and labor. Thank you so much! God bless!

Just purchased a home that was completely remodeled complete with a new AC system—seller and installer ding dong ditched me on my requests for info/assistance. Something seemed off — not configured/installed correctly. I called EZ based off of their excellent google reviews and can certainly agree with the rating — 5 stars plus. From initial contact with April thru the technician (Steve) showing up — excellent support and customer service! He quickly found 3x issues that was causing my newer system to not run optimally. Great company — great customer service — they’ll have my business from here on out!

My 22-year-old AC unit had started to give out, so I called EZ Air—and I’m so glad I did. They were able to come out the very next day and quickly diagnosed the issue: a failing coil. While waiting for my new unit to arrive, they topped off the Freon and even offered a portable AC unit to help keep me comfortable in the meantime.

From start to finish, the entire experience with EZ Air was excellent. Every person I interacted with—from the salesperson Enrique, manager Jonathan, installers Marco and Isaias, to the technician Gerardo who handled the follow-up—was kind, professional, and genuinely friendly. They arrived promptly, treated my home with respect, and made the whole process smooth and stress-free.

Pricing was fair and reasonable for the high quality of service they provided. I felt completely at ease throughout the process and will definitely be using EZ Air for all my future HVAC needs. Highly recommend!

The problem was water overflow from the evaporator pan. I had flushed the drain line but there was an additional horizontal line I suspected but could not access. The technician proceeded to confirm the issue and opened the access panel required and removed the blockage. Problem solved and everything is back in place like new. Overall a very pleasant experience.

A very Big Thank you to Jon and his team of service techs! Richard showed up and diagnosed the issue within minutes, got our heat back on quickly and did some safety checks while he was there.

We have been using this company for years. April arranged for Gerardo to come out within a days notice. Chris Gomez trained him and he is excellent. Chris Gomez himself is excellent. Jonathan Hernandez the manager is excellent. All very knowledgeable and meticulous. They always take care of the issues. Their prices are fair. They always explain what they did and send a detailed report with photos. We are very happy with this company and can highly recommend them. Top notch! - Mr. and Mrs. Lynch.

After having few other AC companies to check on my AC issues I thought that I finally found a reliable, company!!
Jamie was polite, and I trusted him that he would find the problem! It seemed like he knew what is going, but after he left the problem was still there. I contacted them and they sent Robert, even though he noticed that my return air was making a loud noise but he focused on what I mentioned that maybe my system is small and I told him that maybe the noise is due to low air flow. He suggested to pay $250 for the owner to come and do the math for new system. I called them again and requested to talk to another expert perhaps their general manager about few things including what I noticed outside unit, the lady said that a guy name Chris will call you on Tuesday!
On Tuesday I got a text from Someone asking to schedule the appointment with owner to replace my AC, I explained everything to them and even sent them 2 pictures of my unit outside and my neighbor’s asking why mine had so much water in the bottom and my neighbor’s didn’t and if The first tech fixed it why still look the same. That was the end of it!!!
They ignored my request to talk to someone before scheduling a $250 appointment!!
Most of these companies are just out there to get your money!
It’s sad that these days you can’t trust anyone!! The picture shows that my condenser is not working properly and supposedly they fix it. The next picture is my neighbor’s show that it’s dry..

Customer service had lot of attitude. I was just talking nicely about the rate being charged should be residential instead of commercial on my property but she kept giving me attitude. She asked me few questions and still said it would be commercial and I said ok then she said ok bye i was like i need to book someone to come look out. What kind of attitude is this by their customer service named Amanda.

I had a great experience with Nick and Rick. They were professional and had a great attitude. They installed my new A/C compressor and walked me through how the system is now behaving properly. They answered all my questions, and gave me solid advice on how to maintain my system going forward. I will be using EZ for my next A/C needs.

Gerardo came and did a great job of diagnosing the problem.

Nick and Rick did a great job of completing the proposed work by installing additional returns, sealing ducts, and replacing the coil on our infinity system.

Jonathan and Amanda at the office did a great job of scheduling, invoicing, and talking us through our options.

I was pleasantly surprised that the team did not try to hard sell us on a new system as most hvac companies seem to be doing these days. The suggested work was reasonable and made logical sense.

Thanks again!

Being a sole owner of a home, it is sometimes difficult to make some decisions like replacing an entire AC system. However, the staff at EZ Air helped me review all my options and did it in a timely manner.
I did seek a second opinion, as any homeowner would do just to ensure I was making a right decision of replacing instead of repairing. The other company actually told me that the quote I was provided by EZ Air was reasonable and that their turnaround time would be faster than what their company was able to do at that moment. EZ Air already had the parts on hand and staff to get it done sooner. The kicker was that the other company admitted that they could only provide a two-year warranty while the system with EZ Air had a ten year warranty.
I appreciated the other company’s transparency and felt confident about my decision to go with EZ Air.
They were able to schedule me in to replace my system sooner than originally anticipated. All staff members from the office to the technicians were easy to work with. They were professional but also easy to talk to on a casual level, something that I appreciate because I feel more comfortable building a rapport with them while they are working in my home. Even when there was a minor setback they encountered with installing my system that required necessary minor demolition to a tiny part of a wall, they were fast to resolve it and work to get me the additional contractors to repair that wall. They went beyond their call of duty for that.
Thank you to EZ Air! You live up to your namesake!

Sales, technicians and office staff are knowledgeable, professional helpful and friendly. Technician that did a review of hvac system today kept me informed of findings and answered my questions. He represents his company well. I highly recommend EZ Air.

Abel came out today to offer a consultation for a HVAC system replacement, he was very knowledgeable and informative. Although I did have other companies come out for estimates I’m certain EZ AIR CONDITIONING has earned my business!