HVAC reviews in San Antonio, Texas

AMAZING company and great customer experience! Quick response, great communication, professional service, and fairly priced. I wouldn’t call anyone else for my A/C needs. Taylor is absolutely the best! He took the time to answer questions and got me fixed up quick. Thanks for a company I feel like I can trust. That is something special!!!

I returned home on a Friday evening after a week's vacation only to find my thermostat blank, and my home roasting. I replaced the thermostat Saturday morning, but the system would not function. I called Air Care late morning and a very helpful representative answered the phone, said they could schedule me that afternoon. If they couldn't make it that day, they'd call, and come out Sunday morning. The technician arrived at 3 pm that day. He was courteous, knowledgeable, and diagnosed the issue quickly. I needed two new components, and he had the proper parts with him! In a couple of hours my A/C was blowing cold! So they arrived on short notice, on a weekend, identified the problem and had the parts, and had me up and running in a couple of hours. I don't have to recommend Air Care, this speaks for itself!

Taylor E came out for a service call. I am new to the house and had many questions. Taylor had all the answers, and very professionally explained each. For a first interaction with a company, it could not have gone any better

Kent E

Called Air Care & Canyon Lake Air Conditioning for a clogged AC drain pan and a Fall heating system service. They came out next day and fixed our problems. I Have used them in the past and plan on using them in the future!

Air Care is the best air-conditioning company we have ever had. All their technicians are knowledgeable and careful and check everything they do and if there is ever any problem, they respond immediately. They helped us save money by keeping our old system going as long as possible. When it finally gave up, they installed an entire new system for us. In every way, they are wonderful!

Air Care is one business you can to all your issues done correctly. If there is issues, they'll go that extra mile to one's needs correct. Since moving to Canyon Lake, we've had good experiences with them for last 4 years and continue in the future.

These are my comments over a few years! Tucker was outstanding solving a problem that couldn’t ever be fully solved by other Hvac companies. He was thorough and bright and attentive to my concerns. Their manager has been very helpful as well. Thank you so much for a job well done.
And update! Tucker came again to replace a motor in my complex variable speed heat pump and did a terrific job. I so appreciate that I can turn to him and his company for all my needs. It’s reassuring to be able to trust him and his company 100%. I also learned that they do emergency work on Saturdays, which is a great thing to know in case something happens. I can’t say enough good things about them!
Taylor recently led the team in replacing my other Hvac, which lasted 20+ years. He was so thoughtful and meticulous in his approach and spent lots of time explaining to me about their different products and values. I had a phenomenal experience from planning to installation to follow up. I am so thankful I found this company!
And months later, consistently good service continues. even though a code showed something wrong with my older Hvac. Taylor checked everything out and all is well. He and the entire team have impeccable integrity and they are consistently kind, thorough and caring.
Winter 2026 I met Kevin who came out after a long day to make sure that everything was OK with my Hvac. He patiently explained that as the variable speed heat pump is defrosting. It makes more noise. He and the team are there to take care of all their customers when a freeze strikes. The company’s consistent.care and concern will have me as a customer for life.

Great responsiveness but no transparency in how they markup their simplest of parts such as a contractor. Their service fee is clearly stated but their real fee is buried in their markup!

My air conditioning went out on Sunday and I made a call on Monday morning to get assistance. One of my neighbors recommended I ask for a repairman by the name of TAYLOR. I made an appointment and they came out Wednesday earlier than expected, gave me a bid that was very good and it was fixed the same day. I would highly recommend!

Great service. Good technician. Returned to install an OEM part covered by warranty. Appreciate the honesty and extra mile. Thank you!

I have used Air care and Canyon Lake AC for about 13 years and I have always been pleased. Taylor is knowledgeable courteous, and efficient Their prices are reasonable and they are a company you can trust. I would recommend them.

Taylor is great, I have three AC units on my house and all three of the coils were corroded and leaking. I had them completely replace one of the coils. Taylor was able to repair the other two, which is saving me time and money instead of having to also replace those all at once. When the time comes to replace those, I’ll definitely be using this company. Highly recommended

I have been using air care for over 20 years. It is a shame they charge this ridiculous price for loyal customers. In the future I will be doing price comparisons in the future. Air care will no longer be my go to company for my hvac needs nor will I recommend them to anyone like I have done in the past.

Canyon Lake AIr installed our gas heating system and keeps it maintained. Whenever we’ve had a problem they are quick to respond and have even given us alternative solutions to replacing costly parts. Wouldn’t use anyone else. Highly recommend.

We contacted Air Care & Canyon Lake Air Conditioning during the cold snap near the end of January, 2026. Bryce and Murphy came out the next day, diagnosed our systems, and advised us what needed repair or upgrade. Bryce was very patient, answering all of our questions. Both techs were very polite ("Yes, Sir", "No, Sir"). I definitely will seek services from them again.

The technicians at this company are very kind and considerate always checking my AC winter or spring letting me know what it needs and how well it's doing. They always answer my questions in a kind considerate matter. The technician that usually checks my AC is Taylor he does a very good job. And it's nice to have the same technician come out because that technician is familiar with system.

I can always count on Taylor Number #1 to provide excellent service. He always arrives on time. is courteous, and provides me with the updates on the condition of my system.

I am quite pleased to learn of his recent promotion and I am pleased that management recognizes his value to your organization.

Bryce did an excellent job troubleshooting and fixing the inside sump pump problem. Even went above and beyond by checking the outside unit and replaced a capacitor wire that was wearing thin. All that for under $140.00. Excellent Bryce and a great price. An Air Care customer for two decades and will continue to be one.

We have always had great service by this company. We find them to be fair and priced very reasonable. Our service tech today was very polite and professional.

We had Air Care & Canyon Lake Air Conditioning install a new AC/Heater a few month ago. They received an auto-notification from our system, they notified us and came out the next day to check on everything. All was ok and there was no charge. They have been a good company to work with.

Air Care- nothing but respect for how this AC Business raises the bar continually. Expedient with class! But usually the same day, if you call before noon. Or beg- I get it 99 deg in August CL 78133 even the humblest peeps, might tend to beg. Please do not beg after 1pm. These Techs are not Magicians schedule wise, guess what only 24 hours per day- but cowboys gots to eat. Here is the best part $89.95-for service charge?? for over five years halejulah w/praise. are they crazy or the nicest AC company both sides of the Pecos??? Deanna- pretty sure GMT gets set by her-NUDGE NUDGE WINK WINK, resilient, sharp knowledgeable, and classy. Just a no nonsense AC company in a very special town in Texas the mecca quiet canyon lake tues- Thurs. I had looked for a reliable AC company for 5 years before, I found Air Care -Taylor, Bryce, Deanna Not perfect but top notch, level headed. The parents of this fam business theTechs, workers - should feel honored for the mannerism’s they have instilled in these role model peeps or subject matter AC tech gurus business.Name drop Matt Katsaros jr tech , lol in training sent you! A5 and A9 blessings to all. Im a investor who only picks contractors who are honest. AIR CARE ROCKS! BY THE WAY IT WORKS PERFECTLY Bryce!! You dam man, but tell Taylor he might get longer vacations 😉

They defrosted this old trane tr12 or vr12? Backbto cooling before i could pay the low cost of $89.95 shoot thats usually the tip!! Gid bless yall! Ty!!