HVAC reviews in San Antonio, Texas

4.7 based on 9066 reviews Back to the listing
    5

    I highly recommend Freedom Air Repair as they are one of the few companies that provides true 24/7 service. Our A/C was out and the temperature was about 84 in the house, and Freedom did not place me on the books for another day because they know how critical it is to have a cool home with these outside temperatures. Vanessa was dispatched to our home, and she was able to diagnose the issue within 5 minutes of being with the unit. She got us up and running, and made sure that we understood what had happened and how to prevent it in the future. Thank you, Albert, for getting us scheduled, and Vanessa for getting us up and running. Trust me, you're not going to find a more reasonable service charge or the service they provide. Thank you, guys!

    5

    Our AC went out over the weekend and it was HOT. We called Freedom - our first time using them - and they were out the same day within 4 hours. Vanessa was so professional, friendly, helpful, and knowledgeable. She quickly diagnosed the issue, explained it, and did the repair. She offered other services to maintain the unit in the future. She was great and would specifically request her in the future! Thanks, Vanessa!

    5

    My ac unit keeps stopping up and it's always at night or on the weekend. The previous company I used was horrible so I took a chance and called Freedom Air Repair and had the best experience! The sweetest couple came out, took their time to explain everything and got my system up and cooling again. I highly recommend Freedom Air Repair. Small company with stellar knowledge and service. Take a chance, you won't regret it!

    5

    Albert was fantastic. Issue was minor and grateful for his honesty and pricing! I paid less for the entire job than I was quoted by two other companies just for their technicians to show up! Also, same day service. Will definitely use again.

    5

    Vanessa was friendly, knowledgeable, and professional. She got the job done right with no hassles.
    I called and got an appointment same day and my leaky hvac has been fixed !!

    5

    Absolutely loved our services today with Freedom Air Repair!! Vanessa was amazingly awesome and very patient! She helped us understand what was going on and price was very reasonable compared to other places! Definitely found my new AC company/technician!!

    5

    Vanessa Robles was phenomenal! I highly recommend her for any and all services! She deserves a raise! She came this weekend when my system went down and she took care of the AC issue immediately!

    5

    Vanessa and Juan were amazing. They explained every step they took even tended to my husbands curiosity and locked us in for a year of maintenance.. thank yall so much for the work you do.

    5

    My AC going down almost broke me! But calling Freedom Air truly was the best decision. I contacted Albert Borrego and he was prompt and courteous. He did exactly what he said he would do, his team was on time, and they got my AC going again in no time. Professionalism, accountability, helpful, and knowledgeable all come to mind about the service provided. I couldn’t be more thankful!

    5

    Vanessa was great and was able to solve and fix what was wrong with our ac. Also loved the same day service and the window time worked really well.

    5

    I had an incredible experience with Freedom Air Repair! From the first phone call with the owner, Alberto, I could tell this company takes customer service seriously. He took the time to explain everything clearly and then promptly sent out Vanessa to take a look at my AC unit.

    Vanessa was professional, knowledgeable, and efficient. She quickly diagnosed the issue, explained every step of the troubleshooting process, and got my AC back up and running in no time. It’s rare to find technicians who are not only skilled but also take the time to make sure the customer understands what’s going on.

    As a first-time customer, I’m beyond impressed—and now I’m a customer for life. Highly recommend Freedom Air Repair and especially Vanessa for top-notch service!

    5

    We called Freedom Air Repair to help diagnose a split unit where the fan wasn't running at 7pm on a Saturday. They sent a tech out within an hour. Vanessa was smart, skilled, and got us back up and running quickly. Who knew that ants could cause so much trouble!?!?! We had such a positive experience that we dropped our other HVAC service provider and signed up for annual maintenance with Freedom on the spot. Rest assured they will take care of you during your most WTF panic moments.

    5

    Vanessa was amazing. She communicated everything she was doing and the potential cost. She arrived at our home about 2-3 hours after I called to set up an appointment. Freedom as a company is great and with a very knowledgeable tech provided us with a great 1st impression. Vanessa was able to get our AC fixed and did not try to sell us more than what was needed. We are very grateful. Thank you Vanessa and Freedom Air. I highly recommend.

    5

    My ac stopped working late at night on the weekend. I called Freedom Air Repair. The representative I spoke to on the phone was kind and let me know they could come out to fix it. They were prompt in response to my ac emergency and arrived approximately one hour after calling them. I was so relieved as I had called several other companies claiming to be 24/7 but they truly were not and gave me the run around. Vanessa was professional, friendly, and got the ac issue fixed quickly! She took the time to show me photos and explain what was fixed. I am very happy with the excellent service! Thank you for getting my ac back on. I highly recommend Freedom Air Repair and found my new ac technician!

    5

    Was able to have a same day appointment even though it's snowapocalypse2026. Vanessa was Awesome! She was honest and transparent about our situation. Will be purchasing our HVAC with them. 5 STARS!!!!!!!!

    5

    Vanessa and Juan were amazing! Came out promptly and diagnosed and fixed our issue just as fast! We will be using their services again for our future HVAC needs!

    1

    I have this A/C for several years and never saw defrosting, neither none of my neighbors too.It broke down and called AHS for service , send a Tech from American Air-conditioning he diagnosed it, said I need new defrost board. he temporary wired by bypassing the board, AC start working with defrosting, Tech brought a new defrost Beard and replaced it, still defrosting, I took photos and send it to manager, he said it is normal, but I have never seen defrost on this AC before, American Air-conditioning tech touch my AC. it is not what I have seen before.

    5

    Such an amazing job! Helped me understand everything that was wrong and didn't hide anything from me like Elmer's did. So appreciative of their help. Been struggling with bills and this really put our minds at ease. Again, we are so incredibly thankful 🙏🏼.

    1

    I DO NOT RECOMMEND THIS COMPANY! They installed a new AC unit in August 2022. Since that time the humidity in the house went up to 60%-75%. They've been out here 7 times, however they have not resolved the issue. Since the last time they were here (2 weeks ago) our AC unit does not cool down the house like it did previously. We've called and left messages, but no response. Next step - file a complaint with the Better Business Bureau.

    5

    Andrew was my technician and he did a wonderful job getting my AC back on and running. He also provided useful tips to keep my system in top working condition. He was very polite and knowledgeable.

    5

    Andrew Pacheco with American Air Conditioning & Heating was amazing! He went above & beyond to make sure that our a/c was fixed before he left. I am extremely happy with the service I received.