HVAC reviews in San Antonio, Texas

Casey did a great job, he is very considerate and answered my questions and explained everything In detail.

Chris at Air Authority was fantastic - very knowledgeable. He fixe d the issue - clogged condensation line - very quickly and offered great advice on alternatives to avoid clogs in the future. Thanks Chris!

I was able to get an appt first thing this Monday morning, I so appreciate yall responding so fast. Shout out to my technician Jeff Cutcher! He explained everything clearly and professionalism so on point!

Chris Withrow was very knowledgeable and professional. He was able to explain complex system parameters in a manner that a layperson could comprehend

Great service we had Alex and Jacob out they were able to locate our leak within a short time the repair was also scheduled right away they were efficient and cleaned up before they left we were kept informed every step of the way of the the cost and how they were going to do the reroute of our leaking line by Alex we are very thankful that we used this company

Our AC went out. Dustin Jackson and Art were here until midnight getting us some temporary air conditioners because the new AC units could not be installed for 3 more days. These two techs went beyond the call of duty to make sure we were comfortable. Great works and service guys!

Jeff was great. Friendly and efficient. You just can’t ask for more than that.

Chris was very knowledgeable about our a/c system and our thermostat. He was able to diagnose our problem and get us up and running in an hour.

These guys are great. Always proactively communicating, solving problems and recommending real life and legit solutions. So happy to be on their annual maintenance schedule.

Alex and Jacob are great plumbers
Very professional courtesy and informative
I guess the cost was reasonable
Everything these days just seems to be very high
Tina also very helpful answering questions on financing 👍🏻👍🏻

It’s always good to see Casey Burns. He is a great tech, and is always very cordial. We look forward to his visit next spring. Thanks Air Authority, and Casey.

When you need AC//Heater fixes you needed them ASAP. Both times I’ve been in a bind with my AC unit Air Authority came out on the same day! Technicians are very patient and knowledgeable. Definitely recommend using their services.

We were referred to Air Authority by our electrician (Denali Electric <-- who is awesome, too!). We knew we were gonna need to replace both Systems (previous owners didn't properly care for them and systems didn't last as long as they should have) so, Air Authority gave us a good Quote for 2 Systems. Thumbs up for Mr. Casey Burns (Sales) and the two install crews (special thx to Issac!). Work ethic, workmanship, customer engagement, and efficient (cleaned up everything!!) for those persons mentioned. (Note: We would've given a 5 Star but due to Mr. Mike Guillory's (who is a VP of what exactly I don't know) unfortunate mishandling of an otherwise very simple Rebate related matter and horrible Customer Service "skills" (he doesn't have any) that everyone else had to pitch in to get it handled ... which they did!). I highly recommend the company and all of the employees mentioned herein.

Just had a person come out and look at my AC furnace for a diagnostic. They originally told me yesterday that they might not be able to squeeze me in today but if they could, then I would just get a phone call in the morning. So I said OK no problem. They called me and said a technician was on their way and I said great! The technician got here he was professional, very personable knowledgeable, and didn’t try and rip me off of anything. However, there was a $90 diagnostic fee that I was completely unaware about that the lady on the phone did not tell me about so I was left to pay this $90 that I had no idea I was going to be forced to pay and luckily he didn’t need to do anything, but it would’ve been nice to have a heads up because I probably wouldn’t have made the appointment had I known it was gonna be $90

This is our second year working with Air Authority and are highly pleased. Our technical Damian is friendly and communicative. He always does a wonderful job and is nice to our children.

I've used Air Authoriy for maintaining my units for over a year now and during this time also used them to have a new unit installed. They do a great job of communicating, showing up during the time slots they say they will, and otherwise being very professional. I highly recommend this local hvac company!

I would like to express how very pleased I was with the A/C Tech, Isaac Gomez. He was professional, courteous and most important very detailed. He also took the time to answer and explain any questions I asked him. He has been here before and each time, same quality service. Great all around service starting with the office staff. They call clients with reminders of any upcoming service due on unit. Staff is always professional and friendly as well. That is equally important!

My credit score were very bad anid been shopping around for hvac but i wasn't approved all the time .. Mr Moreno the hvac specialist took time to look for a financer for me which I appreciated so much. Mr Moreno we're very professional, understanding and very patient. Now I can be happy staying at home with my new hvac.

Great professional and fast service. Very satisfied with how cool our house is now. Also staff was ver respectful and Carlos Trevino definitely put our mind at easy with the answers to our questions.

They do the job on the estimated time,fast and clean.
Very good price and nice help to find the financial assistance to get this done.
Alan Macias get all the necessary steps to do this possible, professional and dedicated to fulfill this done,I recommend air ray to your ac necessities
100 percent!
Francisco.

Great worker, very nice and respectful, A/C works great never better we worked and talked to Carlos Trevino great guy 👍🏻👍🏻👍🏻👍🏻