Plumbing reviews in San Antonio, Texas

Great company that showed up at the end of the day with about an hour and a half or so of sunlight left took care of a break/separation underneath my front porch and everything all that evening and with a smile

The whole experience was perfect! They even provided video of the work. I could not be more pleased with the whole experience! Basin Plumbing is Top Notch!

We had a water leak that I could not find. Since I have a policy with Homeserve who contracts with Basin Plumbing they sent a plumber from SA all the way to Austin to service us. Jose was our plumber and was the most polite, cordial invidual I've ever met. He did his investigation and after a while found that the water valve to our refrigerator was leaking. It wasn't running out onto kitchen floor, that's why I couldn't find it. But with his expertise, he did. I want to highly Thank Jose and Basin Plumbing for coming to our rescue. Don't hesitate to call them if needed. Homeserve definitely has contracted the best Plumbing service I have ever used!

I love home serve and the services they provide for a few dollars a month. They recommended Basin Plunbing and the technicians were very professional and helpful taking care of my deluge of water. Best idea my wife ever had me act on.

We had a major water leak. They were here at 800am and fixed the problem in a hour. They were very professional and showed my husband the problem. Thank you HomeServe for such a quick and efficient response as we were using 177 gallons an hour of water before the leak was discovered. Great Service!!!

Basin Plumbing took over and completed a job for us. They had it done in 1 day. We were impressed with them.

Had a water leak that we could not find. I have a Homeserve water line policy who contracted Basin Plumbing to service us. The plumber Jose was a very polite and cordial individual. He answered all our questions and after some investigating found that it was a simple valve leak on the water line that feeds the refrigerator. I thank Basin Plumbing for traveling all the way from San Antonio to Austin to help us. Thank You Jose for being such a nice individual and repairing our leak!

Basin Plumbing provides and delivers outstanding service and expertise with any plumbing need. I have been a customer with them for many years and do not know anyone that exceeds their quality of work, integrity or reliability.

I heard about Basin Plumbing through HomeServe years ago. Now whenever I have a problem, I specifically request Basin Plumbing. They’re always honest, fair, Upfront, And they will explain it to you until you understand exactly what needs to be done. Basin Plumbing treats people the way people should be treated. Then for the icing on the cake they fix. They fix it right!

I have 46 years in the Plumbing Supply business and dealt with 100’s of Plumbing Companies and Basin Plumbing is a fantastic Plumbing Company
Nice to see an honest company that takes pride in their work
Highly recommend them

Professional work. Didn’t hesitate to fix and do a great job. Job was on time and did an excellent job.

Basin Plumbing has taken great care of my plumbing needs every time. The plumbers work fast without taking shortcuts. They are courteous and don't leave a mess.

I won't use any other plumber!

Basin Plumbing is a solid and reliable company to hire. I had an exterior plumbing issue on a Saturday morning and they came out promptly to resolve the issue. It was 50 degrees outside and raining. Guillermo and Ray diligently located and quickly fixed the problem , all while cold rain poured down around us. I will continue to use their services and recommend them to anyone in need of plumbing assistance.

Home Serve is a great company recommended by my water company. I had a leak in the wall, Guillermo the plummer found it in no time and fixed it. Getting an appointment was super easy and I had an appointment in days. The monthly payment is very affordable. Give Home Serve a try. You won't be disappointed.

WOW! I called and the office set up a same day appointment. Basin plumbers arrived and were so professional. My problem was assessed and fixed. Basin Plumbing made it look so easy. I appreciate the professionalism and honesty. Thank you for fixing my problem and treating me with respect.

Im so impressed! I will add them to my referral list. Excellent professional and proficient service!

Basin Plumbing has worked for me for the past 9 years, and I am constantly impressed with their competency, dedication, hard work, and professionalism. It all starts with Ms. Christie Tavera in the front office who makes sure that I am on their schedule as soon as possible at a time convenient to me. Sometimes the same day or the very next, unless it is an emergency that needs immediate attention. Afterwards, she is quick to follow-up, if the schedule changes for any reason. I love that I am not left hanging when someone does not show, and then have to call back to see what’s going on.

At my home, Mr. Guillermo Tavera always arrives on time and is extremely competent and knowledgeable. He keeps his team trained to those same high standards. He looks for any other potential problem areas besides the immediate one, and takes the time to explain the details and rationale. Several times he has alerted me to cutoff valves and other changes that needed attention to mitigate my risk of water damage. Mr. Guillermo is my go-to person for recommendations for replacement equipment. His suggestions have proven extremely durable and reliable over the long term. If something needs to be replaced, whether it is the kitchen faucet, toilet or water heater, he is the person that I depend on for the right selection.

Basin Plumbing is competent, dependable and willing to go the extra mile to help me with my system needs. His whole team is very cooperative, helpful, professional and respectful. I think they are the best of any plumbing company that I have ever worked with. I highly recommend Basin Plumbing for all plumbing system needs. Thank you, Ms. Christie and Mr. Guillermo for all your help!

Payton with Basin plumbing located and fixed a leak that our utility company notified us about. He was so professional, had good communication with us and solved our problem

Payton arrived early and was able to unclog the sewer line partially. He said there is still a partial obstruction that will have to be addressed if the sewer clogs again.

Basin Plumbing especially Guillermo did an excellent job of fixing a wastewater line break. The line had some very unusual angles and his repair was like a "work of art" or magic! Thank You Homeserve for using this company. Highly recommended!

I had two plumbers before Basin. They could not find the leak. Your plumber found it in a few minutes. He worked several hours to get it fixed.