Water Damage Restoration reviews in San Antonio, Texas

Great Service! I definitely recommend this business; after my water heater busted and flooded my house; they responded quickly! I was very impressed with their customer service! Friendly staff!

I had Servpro of North Central San Antonio out to my house after water damage to my kitchen. They did a fantastic job and dealt directly with my insurance. Could not be more pleased!

Excellent service ,could not be happier with a bad situation

We gotta say that Jared and his yeam at Servpro of North Central San Antonio provide me and my family piece of mind. We had some major wayer damage to our home and Jared and his team was there to help every step of the way. Jared's crew also helped us with the rebuild and did a fantastic job with that as well. All I can say is Jared is the one to go to to help with any water damage. AAAAA plus rating in our book!!

Huge thank you to Josh, Fabian and Chris. They came out and took care of the mold that I am deathly allergic to. Greatly appreciate the customer service and professionalism.

Freddy, Angel, Garrett, Luisa, Antwone and Oscar all did a wonderful job and I would highly recommend them for water, restoration, or packing services. Keep up the good work.

Josh from ServePro was great! Not only was he concerned and kind, he was also very knowledgeable about what he was doing. I would recommend ServePro and Josh to anybody who needs their assistance…

Great fast and efficient service. Top Notch!!!

Can't say enough of the professionalism shown. Strongly recommend 👌

They are the best! My apartment flooded from a broken water pipe in the apartment above me. I called and they came out, wrapped everything and took it all to dry out and repair if needed. I recommend them to anyone with such issues.

Great experience with Freddie and Garrett at Servpro! Undergoing a master bathroom remodel and found what looked like mold. The Servpro team promptly responded, evaluated it, and remediated the problem. Definitely calling them again if anything comes up.

Called this company after my toilet kept leaking and started to cause my flooring to come up along with a weird musky smell. They came out and not only cleaned all the water. But they disinfected and helped replace the small portion of laminate flooring that came up in the bathroom. The whole team was professional and very nice.

Thank you!

My experience with Servpro of North Central San Antonio has been excellent from start to finish. They made a very stressful situation extremely easy to deal with starting from the 3 am wake up call. My house was dried after a water loss and my floors had to be replaced so Servpro took my belongings and stored them for 30 days in their climate controlled facility. Upon return of my belongings everything was put back in it original place and NOTHING was broken! I am extremely satisfied. I highly recommend Servpro of North Central San Antonio to EVERYONE in this area!

Garett,Fabian,John, and Alberto were the men who worked at my house. They were professional, courtesy, and a very informative. They did a great job!

Jared and his team did an outstanding job from the minute they walked in to the minute they left. I had a flood in home, they were the 2nd of three water mitigation companies that I requested quotes from which they made feel included in the whole process by showing me the gages and explaining the process that I would expect from them and my insurance company. Even when I had trouble getting in touch with my adjuster, Jared was able to reach them and patched a 3-way call to help us get the process moving. After that, his team was polite to my kids, they were extremely diligent with their process from detection of the water damage, demolition, cleaning, drying us out, repair and clean up.

My rating is in 3 phase:
1. Customer Service 5/5
2. Knowledge and Capability to perform job without rework 5/5
3. Showing up on time: 5/5 On-time

Thanks again SERVPRO North Central for doing such an awesome job! Jared and his team will take care of you like it’s their own home.

Matthew and Benjamin are the most professional young men that anyone can have during time of distress. Knowledgeable, courteous, timely, Al always with a smile.
They work inside with scorching hot heat 125 degrees or more. Always with hood disposition to do a detailed report.

Excellent response....within 45 minutes they were at our home, spending 4 hours the first night removing standing water and securing personal property from damage. During the next week they worked closely with our insurance, packed and moved our personal items for us, dried and dehumidified all affected areas and did so with great care, professionalism, courtesy and compassion for the situation. I enthusiastically recommend them if you find yourself in the unfortunate situation of having a damaging water event.

Jared and his guys came out to our office after we had storm damage and water throughout our facility. They arrived within an hour and got us back on our feet within a few days. The crew was very professional and did an awesome job.

The condensate from an HVAC unit drains into an upstairs bathroom sin. Because the sink’s p-trap was cracked and the seal defective, water was spraying out and leaking through the floor to the downstairs ceiling causing water damage to the ceiling as well as the upstairs floor. ServPro -North Central responded quickly to my call and sent Garrett Cooke out to assess the situation and start remediation. Garrett was methodical and thorough in assessing the damage, knowledgeable in explaining the situation, and careful in clearing up questions about the estimate—which was acreasonable one, considering the work and equipment involved. Throughout the remediation process, Garrett was considerate and courteous and followed through on what he had said he would do at the time he had said he would do it. If he needed to re-schedule a visit, he called or texted to let me know. The experience with ServPro—North Central was a very good one, and I wouldn’t hesitate to use them again myself or recommend them to friends.

Thank you Fabian, Aidan and Ruben for your hard work saving my belongings in my recent house flood. They showed up the same day I called within an hour. Moved everything and set up fans to dry out the place. Can’t thank you enough.

Wanted to take a moment to express mine and my husbands' sincere appreciation for the quality personnel sent to our home to access and rectify an extreme amount of water damage. They came as soon as my husband contacted them. My first impression of Fredy, Angel and the two young man with them was that they were all very mannerable, professional and approachable. They explained all problems in detail to us. Secondly, we met Brayden, who once we learned that he could take care of the contruction piece we were extremely happy. We certainly, did not want to deal with a lot of vendors/contractors. Brayden is an extremely impressive individual and quite smart. Simply put we were so impressed with Fredy, Angel (their 2 guys) and Brayden. So far the best service we have received while staying in SA.