HVAC reviews in Stafford, Texas
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Pedro did an excellent job of explain the process and what I'm paying for. No pushy sales person. He even saved me money by advising me on this that are not needed at the moment. This is my first HVAC mold cleaning for my air distribution box. I will be requesting him in the future. Very honest minded and detailed. Before and after cleaning photos were nice.
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Guess what? This company knows how to respond and communicate. From the main office to the team that came to give me a quote. After looking over everything they gave me recommendations and was willing to complete the work today. Many thanks to Enrique and the entire team for the excellent service! Highly recommended! Check out some of the before and afters pictures.
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I hire these guys every year for a chimney sweep. They do great work and are always a pleasure to deal with. The first year they also coated the firebox, sealed up the chimney penetration on the roof, and replaced a rusted chimney cap. I would recommend them to anyone looking to make sure their fireplace is safe and ready for burning.
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Pedro and Henry helped us with sterilizing our ac unit. The before and after were amazing! They also helped us with installation with the UV light and all together I thought was very honest pricing and wonderful service. They were both very polite and answered all of our questions. I would definitely recommend this company! I added the before and after and you can clearly see the difference!
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We were very pleased with the work Pedro and Johnny did on our air ducts. They took time to really check out what was going on and took pictures to show what was going on. Their work was efficient and thorough. We highly recommend
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I saw mold in one of my daughter's bedroom vents. They were the first to answer my call from a few companies and offered/scheduled a SAME DAY appt to evaluate and give an estimate. They treated the mold, cleaned my vents, and provided education on prevention. Affordable costs. Fast, efficient and very professional!
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HVAc ducts UV light bulb replacement. Technicians were punctual, pleasant and very respectful. I had to order the bulbs since the company didn't have or bring the correct bulb the first time they came. However, they didn't charge me to return and install the light.
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PEDRO & JOHNNY did an excellent job cleaning the AC ducts. They were both very respectful and considerate throughout the process. Pedro was particularly patient with my numerous questions. They discovered mold in the AC unit but effectively remediated it, coated it, and installed a UV light to prevent future mold buildup. Their prices were very competitive for the services provided. Overall, this is a great company with well-trained workers.
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Let me tell you, folks, if you're looking for a dryer vent cleaning company that goes above and beyond. From start to finish, my experience was top-notch.
Honesty and Transparency: Right from the initial call, I was impressed by their transparency. Janie explained the cleaning process clearly, answered all my questions patiently, and gave me a fair and upfront quote. No hidden fees, no surprises – just honest communication.
Professionalism with a Smile: Their technician HENRY was fantastic! He arrived on time, were incredibly professional, and took the time to explain everything they were doing. Plus, he was genuinely friendly and knowledgeable. It felt like he truly cared about making sure my dryer was safe and efficient.
Customer Service Champions
Overall, Henry delivered an exceptional experience. They're honest, transparent, professional, and genuinely care about their customers. My dryer is running way faster, and I have complete peace of mind knowing my vents are clean and safe. My dryer was new, but a new move in made for a questionable history. Take a look at the pics.
They definitely earned a five-star rating from me! -
Pedro and Johnny, were Professional from start to finish.
Pedro came out to quote and explained the entire process and was up front about pricing.
When it came time to do the work the team showed up on time and ready to go. the answer all my questions the team worked quickly and did not leave any of mess Johnny was also very polite and helpful cleaning all . -
Pedro did a great job assessing the scope, providing an estimate, and scheduling the AC duct cleaning. He and his team returned to do the duct cleaning and did an efficient job. They communicated with me what they found and where they were in the process. I was very pleased with the job.
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Duct replacement as they were 20+ years old. Also did some insulation work.
Crew was very informative of what the process would be and how long it would take. They came in, got all done in a day and did a great job of cleaning up afterwards. Very happy with the service.
Noticing our house is staying cooler longer and the AC unit is not running all day long anymore.
Thank you! Highly Recommend. -
Great work and fair price. My technician Pedro was great to deal with and super nice. Would use him again! He even cleaned my dryer vent for me.
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The Top Star Air Pros were in fact pros! They came out quickly to provide an estimate and got us schedule to clean out all of our air ducts and register boxes within a week. They finished the job quickly with minimal impacts to us. Pedro and Mike were easy and great to work with and did an excellent job!
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Quality and timely work. Excellent responsiveness. Arrived right on time. Handled working around 2 barking dogs. Did a good job cleaning the vents and vent covers and finished within the time they had indicated for the job. Cleaned up all their debris and dust. Very pleased with their work.
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I hired Top Star to clean my air ducts and I am very pleased with the results! Pedro and Mike were very professional. They put on cloth booties inside the house and took great care maneuvering around the house to clean the ducts. They also cleaned my air boxes and sanitized them. Everything was well explained with pictures. They took great care with the work. I will definitely hire them again.
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Top of the line service! My house was always dusty and I never knew why until Top Star came through. They took care of everything that was causing the dust issue and they also found out that my plenum needed to be changed.
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I noticed mold in one of my bathroom vents and found Top Star Air Pros thanks to their great online reviews. Henry and the other technician were super trustworthy and explained everything clearly. From every communication to the actual service of replacing the moldy AC box, sanitizing the coil, replacing the filter, installing the UV lights, and even checking my dryer vent for free
The project comes with a 2-year warranty, which I really appreciated.
I usually feel unsure with AC companies because pricing and explanations can be unclear, but Top Star Air Pros was completely transparent with itemized and documented work. Highly recommend them if you need an AC mold inspection. -
Henry and John did a great job cleaning out our dryer vent. They were available, on time, efficient and pleasant to work with. Esmerelda helped with scheduling the appointment and was great as well.
I will use them next time. -
Had a great experience with Henry and Johnny today (for chimney and dryer vent cleaning). They were early, professional, identified and offered solutions, serviced my chimney and dryer quickly and thoroughly, identified and attended to additional issues while wearing booties and working cleanly. Super pleased with their service!
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Pedro and Mike did a great job. Put together a detailed proposal and took a lot of questions and answered them fully. The execution of the job went well and clean. They care about the job they do and representation of their company. I would not hesitate to use them again.