HVAC reviews in Tomball, Texas

4.8 based on 1204 reviews Back to the listing
    5

    Crossway Mechanical is by far the best A/C and heating company in town. Brian has serviced our A/C units for over 10 years - he has always shown the utmost integrity and has saved us so much money over the years. All of his service technicians have been fantastic. Hai has taken care of us for the past few years and he really knows his stuff! They always make us feel like a priority, and have come at a moment's notice, even on Sunday Mother's Day when we had an emergency. I would recommend this company to everyone!

    5

    Family owned & operated!! Honesty, integrity, fair pricing& excellent work. When my AC went out, other companies quoted me for a new system. Although my system was 20 yrs old, Brian told me he felt it was just a fuse. He gave me an electricians number and 2 Hours and $60 later, I had AC again. Brian mentioned I could get 2 more years from my system. 2 yrs and 2 months later, I called him for my new system. He has since done work for my mom, sister and over 2 dozen friends of mine. I recommend him to every one. He's even sponsored my daughters swim team for 3 years to help us out. He treats his customers like family.

    5

    Brian explained options and costs when he came to look at the house.
    All the work and costs were explained in detail to me & in writing . The crew showed up on time. They completed all the work replacing the AC & heater in one day. Brian has extensive knowledge about replacing the systems & making them as efficient as possible and answered all my questions. The crew was professional and when they were through everything was just as it was before they got there. I also like that Crossway does regular maintenance on all the systems. I would highly recommend Crossway Mechanical. It was great to work with someone like Brian who truly cares about the quality of work that he does.

    5

    One of the most professional companies I Have ever dealt with. They were on point, very knowledgeable about the air conditioning and the problem. I had another appointment that I could not miss and they went to buy the parts came back and fixed my air conditioner without my being there. When I came home the air was on full and functional and cool. I recommend them highly and I promise I would’ve left my key if I had another to let him in but he said he did not need access to the inside as he left the unit running turned off the breaker so that we wouldn’t damage the condenser and when he returned continue to fix. An amazing company that I will definitely work with in the future. Thank you so very much. Juan was a phenomenal worker.

    5

    Brian Wright and his crew from Crossway Mechanical did an awesome job putting in my new AC unit. Brian offered honest options and prices that fit my budget; there was even a monthly payment option. The installation crew was very professional and checked every detail. Brian is an honorable guy and stands behind his work. I would highly recommend this quality company to anyone who needs AC service or installation.
    S. Hernandez

    5

    My regular guy hadn’t scheduled for over a week and wasn’t available once the unit went down completely so I had to scramble. Crossway sent a tech out right away. I felt so lucky! They had our hard-to-find capacitor. Up and running in 100°+ temps before the house heated up!
    Two days later, I had to call them back. Still in the 100s, they were able to find a tech to send in a few hours. It was a warranty issue fixed THAT DAY! They actually sent another team member to pick up the part and deliver it for install. I felt so lucky!
    In addition, Crossway has a reasonably priced annual contract that includes two visits and discounted rates in parts and additional services.

    5

    Crossway Mechanical will always be our AC company to call! We love that it's family own and operated. They are very nice people and truly get what customer service means. That's hard to come by these days. Brian and his team were on time and quick. Joey Torres was great at keeping us informed and went over every thing with us. I was impressed how fast the removal and install of the new unit went. I will recommend Crossway Mechanical to my friends and family any day.

    5

    It was very good experience as they did a very good job. We are very happy with the work they did. I would recommend them.

    5

    We’ve worked with Crossway several times and they always exceed our expectations. They do exactly what they say they’re going to do and their entire team is trustworthy and honest. Brian has put together a great team and is always available when we have an AC question. Luis and his crew did our install and we were so pleased with our new unit. They cut NO corners and offered solutions that other AC companies hadn’t even mentioned. Jose recently worked 10 hours in one day at our home fixing a leak and refused to stop until he solved our problem. Great customer service, reliable company, trustworthy guys. I highly recommend!

    4

    Angel & his 4 member crew from Crossways Mechanical were prompt, very courteous & extremely hard working! His entire team was respectful towards us & respectful of our home. After working for several hours, Angel asked me if it was ok to work until they completed the job…I agreed, so they worked extra hours well into the night to complete our hvac job because it was a big job. The job involved duct work repair & extensions, Media filter upgrade, adding UV Lights, adding a whole house Halo air purifier & adding a whole house dehumidifier. After finishing the work, they cleaned the areas inside & outside too where they had stored their equipment.
    Angel communicated well with me throughout the process of the job! Angel is a good team leader!

    5

    I am extremely grateful for Crossway Mechanical. They solved my AC issues. These guys are thorough and honest. Before them I had 5 different AC companies try and determine why my AC wasn’t cooling. They all had different reasons why it wasn’t cooling. Everything from replacing my unit to having an additional unit installed was suggested. Brian and Joey spent an hour determining my issues. First more coolant need to be added. All 5 previously said the coolant was fine. Immediately the house was cooling. He told us our duct work was faulty and not distributing the air correctly. In the follow up visit, he gave me a packet of pictures, explanations and diagrams of the problems. He explained everything in detail and showed me the issues in the Attic. I decided to go with their recommendations and my house is colder than it has ever been. If you are in need of AC work look no further. Crossway Mechanical will solve you problem.

    5

    Great Experience with Jose, definitely knows his stuff. He pointed out a few issues that expert witnesses were unable to see. Look forward to working with them.

    5

    Crossway mechanical is truly a remarkable company. Brian treats his customers like family and only recommends solutions that make sense for the home, home owner, and budget. If you need HVAC expertise in Austin, I can't recommend Crossway highly enough.

    5

    It was only by the grace of God that we found Brian and his team. We live in Georgia and have used Brian for HVAC & home health consulting multiple times as we have moved from home to home. His passion for his work and dedication to his clients are simply unparalleled! He listens and responds with compassion, and you can tell he genuinely cares about you, your home, and your health. If you don't live in their service area and still want to consult with someone on your HVAC system and home health, Brian is simply the BEST!

    5

    The representative arrived at my home w/in minutes after I called the company. He located & fixed the problem in a matter of minutes. The whole process from start to finish was very fast & the price was very reasonable. The representative, Luis, was polite, professional, knowledgable, experienced & respectful. I now have a reliable, local company for any of my future needs or repairs.

    5

    Amazing customer service! Very trustworthy, dependable, and answered all of our questions. Highly recommend 100% and will always use Crossway Mechanical. They’ve earned a lifetime customer.

    5

    A company that truly saves lives — and restores hope.

    I just don't have enough words to express the depth of gratitude my family and I feel for Brian Wright, his wife, and the team at Crossway Mechanical. What they do goes far beyond HVAC — they are advocates for health, champions for families, and leaders in an industry that desperately needs more people like them.

    Our journey has been long and painful. We got incredibly sick after living in a newly built home with major construction flaws — the worst of which was an improperly designed and installed HVAC system. The poor airflow and moisture control and poor attic ventilation led to severe mold contamination. Our health deteriorated, and we had no choice but to move out. For five years, we’ve been renting and bouncing between temporary homes, trying to heal and searching for a place that wouldn't make us sick.

    After inspecting multiple homes, and being dropped by multiple builders, we built a new home with a builder that seemed promising. We were ready to begin again — cautiously hopeful. But before we closed, we had the blessing of meeting Brian.

    Brian personally inspected the HVAC system and discovered it had been improperly designed and ducting improperly sized — a disaster waiting to happen. Had he not stepped in, we would have unknowingly walked back into the same nightmare we’d fought so hard to escape.

    Instead, Brian became our advocate. He stood with us, challenged the builder with facts and data, and pushed for a full correction. He didn’t just make one visit — he returned multiple times to ensure the job was actually done right. He went above and beyond what most companies would ever consider.

    What sets Crossway Mechanical apart is not just their technical expertise — which is unmatched — but their heart. Their honesty, their integrity, and their genuine passion for protecting families from the hidden dangers of poor HVAC design and installation is rare. Brian is helping change the industry, one home at a time.

    Because of Crossway Mechanical, we’re finally able to close on a safe and healthy home. We owe that to them.

    If you're looking for someone you can trust with your home — and your health — you won’t find anyone better than Crossway Mechanical.

    From the bottom of our hearts, thank you, Brian. You didn’t just fix an HVAC system — you gave us a second chance at the life we’ve been fighting to rebuild, and a place we can finally call home again and raise our family.
    We truly cannot thank you enough.

    — The Cloud Family
    (Photo from the day we FINALLY closed on our home.)

    5

    This is definitely my go to company for HVAC services. Always quick and easy to schedule service. I like that they offer a service membership to help ensure the maintenance is kept up and my system is working as it should.

    5

    Brian has a systematic and scientific way to ensure his work quality. I've never seen this with any other contractor. Also a person with integrity and great customer service!

    5

    Crossway Mechanical is truly top-notch. They’re always friendly, punctual, and take the time to clearly explain everything they find—backing up their recommendations with photo and video evidence. I really appreciate that they walk through all the costs upfront before moving forward with any work. I also personally know the owners, and I can confidently say they operate with deep care, honesty, and integrity. Highly recommend this company if you’re looking for HVAC professionals you can genuinely trust.

    5

    Crossway is an amazing HVAC company. We had Brian come out to our Newley built house and inspect our HVAC unit prior to closing. He found several issues with the unit and provided us with many recommendations as well as support to get the builders HVAC installers to come and correct the issues that he found. After some back and forth with the builder we were able to get most of the recommendations corrected. Brian was very patient and treated us like family throughout the whole process having our best interest at heart. I cannot speak highly enough of this company. They will always be who I call with my HVAC needs. Highly recommend Crossway.