Constraction reviews in Alexandria, Virginia
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They did a fantastic job for a great price. The work was done quickly and neatly. We will definitely work with them again for our next painting project.
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We had the Jandres team paint the wood portions of our new Trex deck and were very impressed with their communication, their punctuality, their professionalism, the quality of work, and everything else involved with this type of project. What they intended to be a one day project, they decided not to rush at the end and come back a second day. Painting a railing with spindles every 3 inches is a very tedious task, and they did it with the utmost attention to detail. We are very happy and satisfied!
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They did a wonderful job painting our baby’s nursery. They were very polite and very skilled at their craft. Would definitely recommend! 5 stars and would use again!
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The Jandres team did an excellent job on the walls and ceiling of one of our bedrooms. They run a very clean operation. The room was spotless when they departed. And the price was fair for the prep work and the two coats that were needed.
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Luis and his team did a fantastic job painting an interior room for us. He was very thorough and made sure all walls were patched before painting. His attention to detail and edging was not something I could ever do! It feels like a new space!
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I am so happy I went with Jandres Painting Services for my one-car garage. My townhouse came with an unfinished garage, and the walls were in bad shape. Luis assessed the drywall and provided a fair quote for drywall finishing, sanding and priming, installing baseboards, and filling in gaps. They were professional from start to finish. Arrived on time, provided outstanding service, and even corrected small gaps and imperfections to make the garage look like the best room in the house! The end result is beautiful. I highly recommend Jandres Painting Services. They are a family-run business that is thorough, friendly, and provides high-quality work. Before and after pics included.
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Great Location . Not so busy during the week days.
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Worst customer service around. I’ll stick with Lowe’s.
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Receiving is a joke. Can’t get any service to get unloaded with their product.
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Had a very good experience with the purchase and installation of a new carpet. All thanks to the store employee Fatima from the flooring department.
The installation subcontractor was also great, on time, and very professional.
Thank you all very much! -
Horrible the supervisor does her best to do the least. I asked for her name to complain and she called the police after refusing to give it to me. I video taped it and took pictures. She accused me of stealing a thermostat over christmas cause I couldn't find the receipt. I was a customer at that location for 2 years. I always got along with everyone. I'd like to add it wasn't anyone else's fault. Just her. Shes the problem not the solution
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I wouldn't recommend you consumers to consider of this company. The agent came to your house and the way he wanted to sell HVAC is exactly you go to dealer to purchase a car. I felt very ridiculous to negotiate from $5700 to $4000. He accepted and pushed you to take action next day. Come on HD could do better than that. How in the world I had to negotiate the price to install HVAC as I negotiated with salesman. Give a me break. I would recommend not to let the HVAC agent to come to your house otherwise you may have very difficulty to get him out of the house.
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Do not order granite countertops from this Home Depot. They sub-contract the countertop work through a company called "counterintelligence countertops" (CIACountertops for short). CIACountertops has the worst customer service I've ever experienced. Home Depot told us we'd hear from them in 2 business days. 5 business days later I finally heard from them because I had to CALL THEM. Let me also mention that Home Depot requires you to pay up front. So, their business policy is to take your money, then toss you aside so they can swipe the next guy/gal's credit card. Our experience with CIACountertops has been atrocious and we would never recommend them to anyone we cared about. Try to find a Home Depot that does not subcontract to them. It makes sense though - they get a high volume of contracts from Home Depot, so customer service isn't a high priority on their code of ethics or morals.
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Terrible store. Avoid any and all services offered, no matter how good they look. Had a mild kitchen refresh done and was sold by their kitchen counter department. All incompetent. They inputted our accurate dimensions incorrectly so quoted a good price. Upon delivery, the price doubled due to their error. When confronted, they lied and blamed it on us. Do not trust them and their untrained kitchen department staff. They lied to the regional manager to cover their mistake (one they admitted to over the phone numerous times) and then to the BBB when a complaint was filed. Classic dishonest bait and switch.
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Pretty terrible experience. Spend the extra money to get service elsewhere.
I ordered expensive blinds through the Home Depot as they were hundreds cheaper then specialty shops, I wish I had paid the extra money. The blinds were delivered ~6 weeks late due to some miss communication between Home Depot and their supplier. However Home Depot never did ANYTHING to correct it, I had to continuously call the store, supplier, and Home Depot cooperate offices.
After I finally received the blinds, they are the wrong size (to long to fit in the window sill) and the were installed at an angle and not flush with the window frame. However my experience with the store was so bad, I do not want to engage them in order to fix it.
Home Depot promises a lot but when they get your money they do not care about providing services. The store took no responsibility and kicked the can down the road.
I would have paid double the price for these blinds to get them done right, without all the hassle. -
I had to delivery here when I got here there whole back of the store full of pallets of mulch. There was Zero room for me to maneuver my full size tractor trailer into a dock. What I tried talking to the people in the back they start running their mouth saying I see other drivers do it and I must be new or not know how to drive. Granted there is for Docs however they are particular on which doc I was too back to. The most rudest people I've ever encountered.
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As expected
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Terrible communication! Took over 3 months to get blinds installed.
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German was prompt; in fact he arrived 30 min early. He assessed the A/C problem through diagnostic testing and manual labor. The problem could not be resolved the same day due to the compressor being overheated and could not be properly tested. When German returned, he completed the testing and installed the replacement parts which resulted in the A/C system working again. He answered all my questions and addressed my concerns so that I felt fully informed and aware of the lifespan of the compressor and when it should be replaced. He was truly professional and courteous. Job well done!
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This issue has since been resolved. Sam, the owner, came out to my house to apologize for how the plumber treated me. He refunded a large portion of the bill and signed me up for a free year of a service plan for my HVAC unit.
I had a leaky shut off valve. I called Sam & Sons. The plumber came & I was on a conference call. I put the phone on mute & walked him to where the valve was leaking. He then started to tell me how awful the issue is, & how he might need to rerun the line because of how close to the wall the original line was. Which is true the copper line was so close to the wall the concrete had been dug out to have room for the original valve. & he would also need to replace the outside faucet & vacuum breaker. He then showed me an invoice that was completely illegible, as I'm still on my conference call. He told me he would try & do it the least expensive way but he also needed to get a permit & inspection. He handed me the invoice & to my regret, I initialed everywhere he told me. He told me about all the discounts he was giving me, I told him this seemed expensive & that I had my entire pool liner replaced for about the same cost. He just kept talking about having to get a permit & inspection, so I'm thinking most of the cost is because he to cut a water line & get a permit & inspection. He said he wanted to check the rest of the water valves in the house to see if there were any issues with the rest of them. Telling me that it was probably pressure that caused the leak so it was likely other valves were affected. I didn't have any other leaks, but he did something to one of the valves & when I turned the water on it was black, so he said he needed to replace those as well. He then hands me an invoice of $3,234.38. Mind you he was only at my house an hour give or take 10 minutes. I told him again that it seemed expensive, but I assumed he was being fair & honest with me. The next day I called the office & asked for a typed version of the invoice. I paid $776 for about less than a foot of 1/2" copper pipe, you can get 10 feet from Lowe's for $13.68. I paid $489.12 for a cut off valve that costs $10.98. I paid $376.50 each for 2 valves for the bathroom sink (remember the black water), they cost $9.98 each. And I paid $285 each for 2 supply lines in the bathroom that cost $4.98 each. For a total of $2,588.12 for parts which cost a total of $54.58. Add to that the labor charge of $256.50 + Permit/Inspection for $389.76. I emailed them & asked to justify the costs. They had the plumber call me back. I was in a meeting, so I texted him to leave a message.
He sent back: "Got you're email, we give all prices up front, & if the costuner approves the work we do it, in additional I did the minor rebuild fir you free, & just make sure you explain to fox that you approved each task & it was a holiday, in additional here are just a couple of pictures that I took with the prices & you're approval before the job was dive that you approved the work. So I would as you are military, & are a upstanding citizen as you served,just make sure that you explain to them the entire job or I will, then I'm quite sure they may ask you why you approved the with then wanted to complain, in additional, the prices are labor & Warranty. Libel on a company is also illegal. Here are a few pictures fir you. I look forward to you're next move. You were charged fairly." -
!!! BEWARE OF THIS COMPANY!!! THEIR ESTIMATES ARE EXORBITANT!!! My elderly parents hired Sam & Sons for several jobs including; small plumbing repairs, small drywall repair/painting and insulation/weather proofing. I am an experienced plumber and carpenter and have worked for commercial contracting companies. Unfortunately, my parents didn't inform me that they hired someone to perform the work until after the fact. I learned after my mother contacted me to inform me that one of the exterior pipes that S&S had replaced had frozen and subsequently, they had no running water to their fixtures. I made the trip out to their house (I don't live close) and inspected the pipe to find that the insulation was poorly installed (gaps exposing the copper in several sections).
I contacted S&S to explain the problem and they sent a rep out to inspect the issues. The rep agreed that the insulation was not installed the proper way and that he would have someone from the office contact me to set up an apt to have a a technician come back out to resurrect the issues. Two days passed and I still didn't get a call so I contacted the rep and left a message. I'm still waiting to hear back from him.
Meanwhile, I reviewed the invoices and completed work on the other jobs my parents hired S&S to perform. I was beside myself at what I discovered. In my professional experience, the price that S&S charged for all the work performed was AT LEAST 3 TIMES what should have been charged and the completed work was mediocre to poor in terms of quality.
Bottom line: AVOID THIS COMPANY THEY WILL OVERCHARGE YOU!!!!