Plumbing reviews in Alexandria, Virginia

4.7 based on 884 reviews Back to the listing
    5

    Henry was fast. Got the leaking pipe in my ceiling repaired in under a few hours. Would use Roto-Rooter again.

    5

    Henry fixed our sink in less than 15 minutes. He was on time, polite, and efficient.

    5

    Henry was great and fixed the issue with no problems at all! Quick and easy visit, some other companies spend days trying to fix one problem.

    1

    Completely unprofessional. I called with an emergency last night, was told a technician would be available between 8-12am the following morning. Called back, and they told me all pf their technician were booked, and they claimed I didn’t return a missed call, when I called immediately after I saw the missed call. They claim they had no record of this.

    Do not call this service in an emergency because they are completely unreliable and useless.

    5

    Henry did a wonderful job. Very professional and super quick.

    5

    Henry is amazing! Professional, courteous, on time. Problem solved and peace of mind restored! Thank you Henry!

    5

    Henry fixed an irritating shower drip for us. He arrived promptly and appeared knowledgeable. I definitely would call him again for future plumbing issues.

    5

    Henry Guevara from Roto Rooter did such an awesome job for us! Very professional, detail oriented, patient, and answered so many questions from me!

    5

    Henry was fantastic and did an incredible job for us. We had contacted other plumbers in the area to do a job for us and they did nothing but not show up or not get back to us. We contacted you and Henry showed up 2 hours later. He was a rock star!! Thank you again!!

    5

    Roto Rooters had Henry stop by and he took care of our clogged kitchen sink in no time! I really appreciate him and being there to handle it all so quickly and professionally.

    5

    Great plumbing work by Henry to repair my water heater. He worked his magic and I am sure that I wouldn’t have to deal with any more issues thanks to him. Additionally, everyone I have interacted with has been very helpful.

    5

    Henry was professional, quick, and did great work. He fixed the issue perfectly and made sure everything was clean before he left. Highly recommend!

    5

    Henry, what can I say about just an honest job and helpful explanation of what services I needed and clear pricing to get my garbage disposal fixed. Roto Rooter needs to give you a raise. I’m really thankful you were my technician.

    5

    Noticed a problem late on a Monday with a water heater and was able to schedule for the next day online. Scheduling was convenient. Service was responsive and timely and the plumber/technician sent was friendly and helpful.

    5

    Jordan did an excellent job snaking our kitchen drain. He was very knowledgeable and gave us some preventative maintenance tips to keep the drain clear over time. Was on time and professional

    5

    Henry was knowledgeable, efficient and courteous. He did an excellent job and cleaned up afterward. Will definitely call again as they came in less than 24 hours.

    5

    Henry was great, very knowledgeable, able to explain what he observed through the diagnostic check he made, and provided multiple options. I highly recommending asking for Henry when you schedule your appointment with Roto-Rooter.

    5

    Henry showed up before the expected time, quickly diagnosed the issue and got right to work. He was sure to answer any questions I had and fixed things in a jiffy

    5

    I had clogged sink and Henry was the technician assigned to work on my issue. He was very professional and not only addressed my issue, but also educated me what we need to do so that we won’t have the same problem again. He cleaned everything before he leave, too. Thank you, Henry again.

    5

    Henry is an excellent plumber! I asked him to disconnect the waterline at the back of my refrigerator to stop water leaking, but he suggested a better solution—cutting the water supply under the sink to ensure no leaks since the water line at the back of the fridge is very old and it may be leaking or fail anytime. I followed his advice, and now there’s no more leaking water. Thank you so much, Henry! I’ll definitely use your service again.

    5

    Great communication and prompt service. Henry arrived on-site and quickly diagnosed the issue with my leaking kitchen sink. He provided excellent service in a professional manner. Would definitely use their services again.