HVAC reviews in Ashland, Virginia

4.8 based on 445 reviews Back to the listing
    5

    Great family owned and operated HVAC service. Quality people, quality service, beats larger corporate competitors

    5

    Family owned, friendly, trustworthy, been using them for years. Always a quick response, great service. Highly recommended!

    5

    Called John on a Friday and came out quickly
    . Problem fixed. Great service!

    1

    Very rude not professional.
    DO NOT USE!!!!!

    5

    This is the best HVAC COMPANY I have ever had at my house. They are professional very through and trustworthy. Not looking to make as much money as possible off of you. If you need HVAC work repair or replacement this is the company you want to call. You will not be sorry. They are the best in the business and they care about their customers.

    5

    Highly recommend Lloyd and Son...we had no AC and were sweltering. Lloyd and Son arrived, identified the problem, and had it fixed quickly. So friendly and professional. Great service. Fair pricing.

    5

    Lloyd and Son saved the day when our studio AC unit failed a few months after installation. They replaced it at no cost and were excellent at communicating their schedule. They went above and beyond, driving far to find the right unit and even directly contacting our landlord about a power issue that was affecting the whole building. They always answered our calls and texts promptly and were incredibly kind throughout the process. Highly recommend!

    5

    The people who work here are so kind!!! Jeremy Henline came out to do a maintenance service for us and he was very thorough and helpful with the work he did, as well as very personable. We appreciate it. :)

    5

    System blockage was handled with excellence half of which was emergency call and other half a more involved diagnosis. Chris was thorough and explained the problem well. In logical steps he used what needed to be used to accurately figure out the problem and resolve it.

    1

    Not impressed.
    I offered him tea and some cookies and we tried to figure out the how to schedule my thermostat. Not only we couldn’t figure it out but I was charged for it.
    I guess I should have never made him tea and I should have let him figure out how to do the schedule and if he didn’t figure it out. refuse to pay. Instead of $90 I paid almost $200 just because I had a bit of manners to offer him tea and I was googling with him how to set up a sleep and away schedule. I and him we never figured it out. Based of that it felt like a rip off and next time I ll call other places and check….
    There was nothing major with my HVAC other than the setting was off. Emergency heat was set up too high.

    5

    Troy Huffman did an exceptional job of trouble shooting issue, determining part was under warranty, and got me back on schedule ASAP once part arrived. Call the G-Man!!

    5

    Camden Giroux was great! He was right on time, professional and friendly. He explained everything he was going to do to install the new water heater and left the area clean and in order. I would definitely use him again.

    3

    The young tech that I dealt with at Gilman didn't correctly install the analog thermostat that I bought at Lowe's, so I insisted a more knowledgeable tech come back to do the correct installation. The young tech who couldn't do the job said it was because I had bought the wrong thermostat, which ended up not being true, but I paid $20 more for another thermostat unnecessarily. The more-expensive one was the one that the second tech installed correctly. The office told the first tech to quote me $190 for installation, then the second tech charged me $191. So Gilman eventually did the installation correctly but there were a lot of problems. From the time I first called them to the time of successful installation, it took two weeks and three visits by two techs to get a working thermostat. Thankfully, Gilman loaned me their thermostat so that my oil furnace could be operated and give me heat in my house. P.S. I gave Gilman 3 out of 5 stars but Google is showing that I gave 5 out of 5.

    5

    Joshua was very professional and appears to have done a nice job on my kitchen sink plumbing installation. It was a good experience with him. I was a bit shocked by the very high price Gilman charged though. Considerably more than expected.

    5

    Chris arrived promptly, wearing slippers as a thoughtful gesture of his respect and consideration for our home. He greeted us warmly, and his genuine concern when asking about our plumbing issues made us feel cared for. He patiently examined all three of our Glacier Bay toilets, explaining each step clearly and patiently, which helped us feel more at ease.

    His dedication and efficiency were truly reassuring as he promptly repaired all three toilets. He showed us the signed receipt and kindly assured us it would be sent to our email, easing any worries. Beyond being a knowledgeable and skilled plumber, Chris's sincere care and respectful manner made a significant difference. His friendly and comforting communication made us feel supported and understood throughout the service.

    We sincerely appreciate his professionalism and kindness. Without hesitation, we would recommend him to our family and friends. If we face any future plumbing issues, we will definitely want to reach out to Chris again. His genuine care and expertise truly deserve recognition, and he would be an excellent trainer for others.🏆

    5

    Plumbing issues- Josh was great!! He accidentally hit cable wires crawling in crawl space and knocked my cable out … not a big deal things happen however, when he caked his manager I could hear him on the phone. Far from professional. He didn’t know I could hear him. ‘Tell her to call Verizon we don’t have time for this’. By far not Josh’s fault things happen but not impressed w manager’s attitude . Switched from Kelleher to Gilman. Plan is to switch back. Will take 9 days for Verizon to come out to my house

    5

    This is the second time Joshua has been to my home, although this time for a completely unrelated plumbing issue. He arrived on time and took the time to thoroughly understand the issues I was experiencing. He conducted a careful assessment and provided clear, professional advice. Once we agreed on a plan, he worked efficiently and accurately, resolving the problem. Throughout the process, he was professional, courteous, and left everything clean and tidy. It was a pleasure to work with him, and I would welcome him back into my home should any further plumbing issues arise.

    5

    Technician Hector was very knowledgeable about hvac system. This is the company you want to call for a complete inspection. I will be suggesting Gilman to others as a go to for heating and ac problems. Don’t waste time with another estimate, these guys are on the level.

    5

    Previously good experience with them replacing my HVAC with something that made sense for my home and didnt try to oversell me on a 2 stage.

    Good experience with plumbing dispatch... Sorted my drain issue and also fixed a lose HVAC. Tech thoughtful, kind and effective

    5

    Yalls plumbing division is just as good as the Heating&Air. Chris did a wonderful job today fixing our toilet here at the church. He solve the problem quickly and explained everything that had to be done. Once again Gilman Heating&Air & Plumbing are the best.

    5

    My heat failed on a very cold night. I contacted Gilman at 8 am the following morning. They informed me a technician would be at my home between 3 and 5 PM that same day. James Trueheart arrived during the promised arrival time. He was very knowledgeable, efficient and friendly and did a great job getting the problem solved in a very timely manner. I am very pleased with Gilman and especially with James.