HVAC reviews in Chesapeake, Virginia

We drove to Virginia to pick up the ac dc 12000 btu unit. Matt gave me short tour of the facility and explained some of thier equipment they had and were working on for the future. Very friendly and helpful. We have been very happy with the unit. The heat works very well and it sure puts out some cold air. We run it strictly on solar and don't plan to put ac power to it. If you want a viable off grid option or grid tied with solar it's the way to go.

Purchased a FPH for my pool. The install was a nightmare and it was quite a undertaking...I had to coordinate the plumber, HVAC, and Electrician. It took multiple trips from all of them to finally get the system up and running. I will give the excuse that none of them installed one before and I cant imagine that any of them took the time to read the manual before they came. Total install costs came to 3k. The system has been working well since I have opened my pool this season. Time will tell if its effective. I will post an updated review towards the end of the summer.

I bought the solar mini split unit and I love it! Works amazing. Runs off solar until there’s not enough output and then it runs off shore power. Cool thing is it not all one or the other. If solar is only 1/2 what’s needed the unit uses shore power to supplement. It has not only saved me large amounts on my electrical bill. It’s also increased my quality of life as I can keep my home cooler for less money!!

The concept of heating my pool with the waste heat of my AC system is awesome, but the experience is an ongoing nightmare. We incorporated the heat exchanger into a new AC install. My HVAC guy will never do one again. I've never had a full season of pool heating because the mechanical connections keep leaking refrigerant. They keep sending me a cheap part or two with slow delivery and I keep paying for labor rework and recharging the system. I've spent more than the unit costs and still have a leaking system. So far this is a money pit! I'm posting because I want them to make this right and turn me into an ambassador for this product once again.

We purchased a heat exchanger to heat our swimming pool about 2 years. Thanks to a botched install, by their recommended HVAC technician, we've gone through 4 compressors and more than $3000 in repair costs trying to get this system working correctly. (Not counting the ~$1300 initial install costs).

When it works, it works fine; keeping it working however, is a different matter. Be sure you have a qualified technician in the area before you pull the trigger on this system.

Great advice from John on the Hitzewelle tank I bought to replace an old solar water storage tank. Advice if you use brass reducing bushings at ports: use the rubber washers on the stainless steel plug that come with the tank. Teflon tape and/or pipe dope won't do it. The tank is top quality.

We bought their all DC 48V Heat Pump Mini Split last year along with their suggested solar panels. They shipped it all on one pallet. Arrived in wonderful condition and we had a local family-owned HVAC "Family Air" company hook it up for us. Within the first month, the main circuit board fried. We figure it must have been due to our 126 degree heat here in Tucson, AZ. Anyway, we contacted their tech, Devon, and he shipped us another board after going through the troubleshooting with us. We installed it and have been enjoying our system ever since! As I write this, I am purchasing a second unit for the rear of our home. It is winter now and the unit is nice and quietly delivering toasty heat. Our power bill is down to $19 from $150. Awesome. Thank you.

We've bought air conditioners from them twice. It took 6 months or more to receive them and then they broke in a year. We've had to spend thousands on replacing their units. Save yourself time and money and don't buy from these people.

I have installed the pool heater for 2 customers now first one on a heat pump unit with 3 years trouble free operating the second one for 1 season. I can tell you based on the few reviews I've read before
This absolutely has to be installed by an hvac professiona. Not a pool guy. I would not recommend anyone untrained in brazing to utilize this product. Refrigerant leaks are due to poor installation. Many companies don't have this ability so anyone in Illinois looking to do this I will travel and I have customer testimonials now that prove this is a great product. I'm installing my third one in a week or so

Very quick and professional response to our request for a new mini split in our cottage and maintenance on our existing central air and heating in our home. Installation of the mini Split was clean and professional. We received a phone call the day before installation to confirm the installation. On the day of installation, we were notified by the secretary Of the time and of the crew arrival. I would highly recommend STOKLEY‘s in the future for installation and repair of AC systems. I like the fact that they are locally owned in operated..

I have trusted Stokely’s Services for years, and for good reason! My A/C just went out after a new system had been installed two years ago. The parts were no longer under warranty and I was facing a hefty bill. However, the good folks at Stokely’s did not think that was fair and covered the total cost of repair for me even though they weren’t obligated to do so. Awesome company, would highly recommend to anyone.

Great customer service! Sean was quick to solve our problem.

Honest, efficient and fast.

Excellent company. I’ve used them several times. Highly recommend

Stokleys helped when the "other guys" were trying to scam me saving me thousands of dollars.

From Nicole in office to Tracy at house, service was personalized, knowledgeable, helpful, and I received good answers to my questions and excellent advice to help me plan future maintenance and upgrades.

Can’t say enough about this company and I adored the gentleman who came out to fix my AC unit! 10/5 stars!!! Honest, fast and dependable with great customer service!

These guys are absolutely the best, they stand behind their work, arrive on time and stay until the problem is resolved. When I had a problem with the manufacturer, they even intervened on my behalf. They certainly have earned this customer.

This company takes pride in that they have been a family owned business since 1938. Well their train of thought has not changed much since 1938, with their racist, obtuse views on different ethnic & racial diversity.
As evidence by their new radio media campaign on AM 790. The spokes person takes pride in "no hablo espanol". Even-though Spanish is not my first language I still take offence.
Really are these business owners that narrow minded or culturally ignorant where they take pride in isolating potential customers that do not share their racial makeup?

I just want to say Stokley's heating and Air is by far the best company I've ever had for HVAC, they installed my new unit summer of 2014 what an awesome job they did, they're very professional, they go the extra mile to make sure that you understand everything there is to know and answer all your questions and at a moments notice they will assist you in anything you need,I highly recommend this company they do service for me twice a year and I've even had them vacuum my ducts and that does make a big difference with the dust the owner of the company Rob Shortt has an awesome personality and is willing to help you with anything that you need he is so down to earth I highly recommend this company which I actually did my neighbor had a unit installed and love's it.

Rob with Stokleys donated heating/ac unit for our non profit animal rescue (Critters 4 U Rescue. AND had his very trained trained staff install the unit. They are very polite, and are animal lovers. They are very committed and professional. They even checked my AC unit in my house and did repairs to that. This is the BEST company ever. If you have any questions they are available to help.