HVAC reviews in Hampton, Virginia

4.5 based on 609 reviews Back to the listing
    5

    They had a timely manner, in which they were able to come out and get a maintenance cleaning and additional duct work done. Professional and reasonably priced.

    5

    Outstanding service. Couldn’t be happier. Installed new AC unit. Friendly and professional. Knew we were in very capable hands! Will definitely use again in the future without question.

    5

    Amazing customer service. Jacob Maher was very helpful with getting a new unit in and getting everything I needed in a timely manner and a fair price! Highly recommend!!!

    5

    I highly recommend this company! David came to fix my gas heat on a Sunday and was so friendly, knowledgeable, and capable! He is obviously an expert in his field. Easily five stars.

    5

    From start to finish, this business took great care of us. They provided the best, most thorough, estimate, and showed up on time, every time. Their staff were friendly and did a great job cleaning up, and providing great craftsmanship. Five stars!!!

    5

    The crew was knowledgeable on-time and friendly! The job was professionally done and they left the area spotless! The unit works as advertised. My family will be enjoying this area for many years to come! I will be 365 till i Die! No lie! Matt and his crew are the best!

    5

    The installers,Tim and Mike were awesome!! Both were very professional and courteous. Job was done very efficiently. Will definitely recommend 365 Comfort.

    5

    Matt and his team are extremely professional. Any issues, they fix as soon as known. We had/have several issues that Matt continues to work through, diligently. We still receive alerts due to blowback, but I'm sure Matt will be back to check and figure out on his next visit😁 My house seems to be one in a million with these types of issues, but know Matt and Team WILL work it out👍

    Thank you Matt and team for always being available. You are true professionals!!!

    5

    From our first interaction with Kenson, 365's very professional salesman, to the all about expert installation technicians (Thomas, Shawn and Nat)our duct/vent replacement couldn't have been a more stress-free experience. Watching them prep for the job showed their sincere concern for detail. Each of them had their task and they pursued it, always open to questions aand answering at a level we understood. They worked non-stop to ensure we had heat 1 day ahead of our expectation. We already feel the difference in heat flow in our home...no more draft at the ankles😊 The owners of 365 should be very proud and appreciate the value this team brings to them and the customers they service. Thank you guys!!!

    5

    I had the best experience. Our home was not heating or cooling well, they came out told us what was wrong, yes we got second opinions, which all said about the same thing, we chose 365 because of how friendly and knowledgeable they were. Had the whole system replaced and our ducts repaired and a few new ones. Now our house is comfortable to live in again. Workers were fast and friendly and even cleaned up their messes . If your looking for great service and a comfortable home this is who you call.

    5

    They came in on a rainy day and stole my HVAC They were quick efficient. They very friendly. Jeff was very caring. I recommend them to everybody. Thank you again. I am enjoying my new HVAC

    5

    I contacted several local cooling/heating contractors to get an estimate to install 4 mini spits. Based primarily on price and warranty, and detailed installation review, we selected 365 Comfort over several other quotes. The installation and service crew are friendly and proficient and completed the installation in two days as promised. We are extremely satisfied with the overall cost and quality of installation and 12 year labor and replacement warranty on the units. We strongly recommend 365 Comfort for cooling/heating installation.

    Raj

    5

    Woke up to no AC this morning but had 365 Comfort Heating and Cooling come out a few weeks ago to fix another problem and was able to get them to come look at it today. I dealt with Tim both times and he was very nice and professional. He explained to me in simple terms what was wrong. Luckily it was an easy fix and we’re back up and running and the house is cooling off already. You don’t realize how much you rely on it until you don’t have it. I’m feeling very blessed right now!! 🙂

    5

    This is the best company around hands down!! David was so kind to us on the phone, he treated us as if we were old friends. He was very helpful & patient.
    CHARLES is INCREDIBLE. He is knowledgeable, kind, hardworking. He takes his job very seriously and makes sure you know everything that’s happening every step of the way. I cannot describe enough how fantastic he is. Don’t let any negative reviews make you think twice about hiring this company because I’m telling you, you won’t find anyone better then them. THANK YOU SO MUCH CHARLES & DAVID!! You guys are always welcome to come by & have dinner with us if your ever in the area.

    5

    Matt has been great! Installed a brand dual zone Heat pump system for me, In an excellent and professional manner for a very reasonable fee. The annual service has been amazing too. As a home inspector I know a good job when I see one. Highly recommend 365 for quality work and customer service and value!

    5

    First review I have ever written for any company. I let them know the diagnosis I was given from another company, they said they would come out and verify the findings for free! The tech Daniel came out verified the failure and had a new compressor installed the next day. He was early and done in a few hours. They matched the price of the other company that never showed up or replied. Don't waste your time with the big corporate businesses. Daniel at 365 went above and beyond all expectations. Me being the annoying customer watching the repair he explained everything he was doing clearly. He even cleaned out the coils to ensure the system was working correctly. If your stuck with no AC I would not hesitate to call this company. If I ever needed another repair 365 will be the ones I call! Thanks again Daniel awesome service!

    5

    Wow, wow, wow! Mike & Tim are amazing and we will not hesitate using them in the future. The Home Warranty company could not get anyone out for over 2 weeks. They came out next day. When the Warranty company needed more information to help process the claim for a non working and out of date AC unit they made another trip out to get what was required. ABOVE AND BEYOND is a great understatement.

    5

    Hired 365 to do an entire replacement of my HVAC system in my house. When you call, you can tell they care about their customers and want to help them, compared to other larger companies where you are calling into a call center and get put on hold, here is definitely more personal. My main thing was I wanted this to go as fast as possible and they definitely delivered. From the day I first called to the guys finishing the install was 8 days. The install was quick (about 5 hours) for the job they were doing and you could tell they knew exactly what they were doing. They were extremely respectful to me and to the house. Drop cloths down for walking on and everything put back how it was after install. When it comes to price, they were more than fair. When I first called saying I was on a bit of a budget they replied “Don’t worry, we’ll take care of you”, and that they did.

    5

    Awesome install & awesome service. We’ve been using them for over 5 years, and they are still providing great service. Thank you —Rob and Kassy

    5

    They just installed our new HVAC system. They kept in touch with scheduling, progress, and follow up, respected our home and added ductwork to provide better airflow where it was once restricted. I highly recommend! Jeff and his crew are very polite and professional.

    5

    Tim Jenkins solved a problem that two other HVAC firms in Tidewater area could not. I highly recommend him and 365 Comfort Heating and Cooling L.L.C. Highly professional and explains every thing that he found and what is needed.