HVAC reviews in Hampton, Virginia

My technician Ian Wise, was very informative of the products your company. He explained everything to me in great detail to include the WHY behind his suggestions. I was very impressed with his service. I wasn’t going to renew because this company did not service my Air when it was due in the Spring but Ian outstanding customer service convinced me to give Kearny another try!

We received another great seasonal heating tuneup and cleaning of our unit today. Ian, the service technician, called ahead and was on time. He proceeded with the service and when finished he updated me on what was done and also discussed overall system performance. Thank Kearney and Sons for years of great service.

Technician carefully checked and tested the system including things that are specific to my system. He was thorough and went the extra step to make sure things were not only done well, but also looked clean and professional.

I am a new customer. I made my appointment with Jackie. She was very friendly and explained their maintenance package. Lewis was prompt to the appointment. He was very professional, respectful and informative. I believe that if I have an issue with my heating or cooling system in the future I am in very good hands. I look forward to my check up in the spring!

Ian was our HVAC repair technician and he did an excellent job. He was punctual, communicated effectively, was extremely professional, and he diagnosed and repaired our unit the same day. We highly recommend Ian and Kearney & Son for your HVAC needs.

I was very pleased with the service that was rendered to me by Spencer Urban and Anthony Rice.
These young men were very professional and kind to me. They went about their task with great confidence and they showed a sense of joy about the work thry were doing. After finishing the job, they did a thorough job of cleaning up. I would truly recommend these two young men for service to anyone, they know what they are doing. 😊

Lewis provided excellent preventative maintenance service on our heat pump. He was on time, knowledgeable and carefully answered our questions. We appreciated his thorough explanation of the process and his findings. He discovered a failing capacitor, which was replaced as part of the visit.

Lewis was an amazing technician and answered every question that I had. He even taught me a little bit about how furnace systems actually work. Great job Lewis! Will definitely conduct all of my HVAC needs with Kearney and Sons in the future.

First-time customer for a general maintenance visit. Lots of communication prior to the visit, making scheduling straightforward.

Lewis was great! He arrived on time and communicated very well at each stage of the process.

My HVAC system is kept in top-notch condition with Kearney’s experienced service people. The company is very responsive when the unexpected happens. It’s so worth having a contact with them as their contact equals no worries.

Mr. Wise was extremely thorough and walked me through every process that he was doing in my home (Air Purification System). As always the work was impeccable!

Thank you Ian Wise for coming out to help us with our emergency gas leak. Ian is very thorough and he explains everything very well so you know what he is doing and why. I highly recommend Kearney and Sons and Ian for future HVAC repairs.

Update Additional review, different service. 2nd review- They are very efficient. During regular maintenance, Lewis found a potential problem for a system only 4 years old. He showed us the problem, answered all of our questions, didn’t hesitate to call the office for additional information and offered several solutions. He was very professional, encouraging discussion and did not push his opinion. We chose the best solution for us. Highly recommend!

1st Review- Fast service, knowledgeable technicians and accommodating. They worked around our schedule and were able to fit us in. Highly recommend!

I am glad that Kearney and Sons took care of our home A/C needs. They were very honest with the issues we had and provided their recommendations which was to replace our whole AC system and ducting. All which was not operating optimally and the ducting was compromised with mold. We were happy with the technicians who replaced our system and ducting work (Patrick and Cameron Jones) they were hard at work, very courteous, and did a great job in removal and installation. We were grateful that with our systems being out during the warmer days, they setup some temporary window units for us to help keep us cool. I would recommend Kearney and Sons to anyone as they clearly care about their customers.

Sticker price was a shock but everything is expensive. The fianceing was so helpful especially for seniors. All the guys were great. Explained all details. Very professional. Will definitely get the maintenance plan.

Excellent service by technician. Was able to come service heating unit during an after hours emergency situation. Arrived within 30 minutes of request call. Tech was very knowledgeable and after his analysis, was able to easily explain the problem, solution, and recommendations. Tech did exactly as explained and unit is operational.

Kearney & Sons was professional and courteous. Their repairmen covered their shoes with shoe covers to avoid tracking up my home. The service desk persons were responsive and friendly. They accomodated my schedule and were helpful with suggestions. I think they overbooked me, but it was ok. I got extra service. I have a service contract, and it cost me nothing extra for this service. The repair men arrived on time and in the respective service windows. Their service contract was not expensive. Much more reasonable than their Virginia Beach Competitor.

I have a maintenance agreement with Kearney and Sons, Inc. therefore, no funds were involved with the maintenance check of my heating unit. Lewis the technician provided an excellent review of my system. Prior to arriving at my home, he provided a courtesy call to inform me that he was on his way. Each time Lewis entered my home, he ensured that he placed boots over his shoes. He changed my filter and informed me that I should change my filter at least every 45 days and to date the filter as he had done. He showed me the process of changing a filter which I truly appreciate. Lewis explained what he was doing and asked me if I had any questions. Because of his professional and knowledgeable attitude, I would like to request that he provides my maintenance services as required.

I am very happy with the service I got from Jacob (with the curly hair). He was polite, professional, and knowledgeable. He took the time to explain what he was diagnosing and was patient with my questions. He also took initiative and scheduled a follow-up appointment with me on the spot before leaving. Give this man a raise! Next time I need help with my heating and cooling, I'll make sure to call Kearney and Son's first.

Spencer Urban and Anthony Rice arrived promptly as scheduled. They were very professional and completed the installation in a reasonable amount of time. They told me they should be finished around 3pm and they were. They brought drop cloths and laid them down to ensure my carpet and other items didn’t get messed up and they cleaned up their areas once the job was done. I would highly recommend Spencer and Anthony for your installation needs.

Really excellent service call. Ian is great—he explained lots of details about our aging system and made suggestions for upgrades and solutions we can implement immediately. We want to be on “Team Ian” forever!