Plumbing reviews in Midlothian, Virginia

would not ever use this company again and I would recommend you not use them either. The plumber was sloppy and sludge was left inside my kitchen cabinet. He used my own dish pan to use as his own drop bucket so I had to buy a new one. Very unprofessional

Walter was on time, friendly worked diligently to get our shower completed before July 4th. The Shower looked great!

Doug was very professional, knew exactly what to look for, and was very honest with us. Doug completed the job in less time than originally estimated and I'm confident it was done right.

Got referred to these guys from Angi's list!!! Matthew was Awesome. They called and came same day. Matthew was scheduled from 2-6pm and got there early. Customer Service and Knowledge is Amazing. Definitely will use again if needed!

Matthew was very knowledgeable and helpful, he took the time to explain what the problem was and offered suggestions.

The tec that came to my house was very knowledgeable, he explained everything he had to do to unclog my toilets.

Walter was awesome. He had to go in and out several times and always put his show covers on. He did an excellent job diagnosing the leaks. He didn’t have a part so went to Home Depot to make sure he could get this done - late on a Friday afternoon. Not sure if you can request a technician but if you can - ask for Walter.
Also - VERY worth mentioning was when I called to schedule my window was 2-6 but I had a drs appt at 2pm and I asked if they could do 3:30-6. Usually they say sorry what other day might work. This person said we can make that work!
And I think most importantly I didn’t feel like I was being upsold or price gauged. Prices felt fair and reasonable. I’ve been through about three different plumbing companies and this is the one I’m going to stick with… have a great plumber, car mechanic and hair dresser always 😊

Walter was very professional, courtesy & respectful of my home by putting his bootie’s on. I asked questions he answered them. Gave me some useful information about my jacuzzi tub. My overall experience with Walter was awesome

I found these folks through Angi & they were able to come out very quickly to provide a free estimate. I had to get a new hot water tank & they installed it right away. My service tech was Walt & he was very professional, accommodating & friendly. I would def. recommend this company & I will not hesitate to call them again in the future!!

Jamie Johnson is dictated to making sure that all your services are done in a timely manner. I would recommend his services to anyone.

Ben Franklin plumbing is awesome and Matthew was the best. Professional and courteous. Thanks for the excellent work.

Great service, particularly Douglas. He was thorough, professional, friendly, and knew exactly what he was doing. I would recommend.

Not only does Michael have the most joyful personality but he really knows his stuff!

Service/repairs were quick and performed professionally. Expert workmanship and advice was provided.

Doug was on time, listened, was polite and very professional. I would highly recommend Doug as well as Ben Franklin Plumbing.

I was contacted by this business from Angie’s List. Benjamin Franklin came in the next day to do the work. The technician was professional and very knowledgeable. He had almost 50 years of experience. He installed my faucet in less than 15 minutes. This was worth every penny.

Mathew has been a great technician from the first time we met him. He is very knowledgeable and does great quality work.

Excellent service, respectful of time! We had Matthew fix our plumbing. He was so helpful! Thank you!

Matthew did a great job installing a hot water heater circulating pump. I now have hot water within seconds in my 2nd level bathrooms. I wish I had done this project sooner to save on water expenses.

Doug was awesome to work with and provide great service. He did the job in less than 2 hours and gave us a good price.

As always, Benjamin Franklin Plumbing came to the rescue, like the whole Five Star company. I will only use them for electrical, plumbing and HVAC!! Matthew had worked at my house a few times now and is simply the best, as all of techs has been. Will definitely use them in the future and recommend you do too!