HVAC reviews in Norfolk, Virginia

4.6 based on 446 reviews Back to the listing
    5

    Oil furnace broke, called scheduled an appointment for immediate service. 1 hour later the technician was at my door. Fixed my problem with professional service! They were recommended to me by a coworker and I certainly recommend them to all!

    5

    Vinny was very helpful and knowledgeable. Arrived on time, professional, and 5 star service. Great communication from the office for scheduling my appointment and helpful text reminders. Highly recommend Aire Serv!

    5

    They were good explained. The process showed me factual evidence of things that were going on with my system and I created them with that. They are good thank you Vinny.

    5

    I had my AC go out during the hottest week of the year and Sean Meehan got me in as quickly as he could when someone else canceled and leant me a window unit to use while waiting since my HVAC had to be replaced. While there were some minor reasons I had to have them come back later, Vinny and Josh took care of everything and did excellent work.

    5

    I can honestly say I saved 6k, working with Aire Serv! Personable, reliable, and honest in all their doing. Thank you Sean, Spencer, and the rest of the crew. They are one of the best if not the best in the area.

    5

    They were quick. They were professional. They identified and fixed the problem in record time, and the system has worked well ever since. I highly recommended this team for any air conditioning problem you may run into. It was a hot day when our central air conditioner broke down. We appreciated this repair team's response. Thank you!

    5

    I would personally like to thank Spencer and his team for the quick support they provided to us when we needed it.
    Their professionalism and commitment to delivering the promised product that we agreed upon was beyond our expectations.
    Their commitment to our comfort while delivering the product was incredible.
    They delivered on time and with fantastic results.
    Again, Thank you and your team for a job well done.
    Chuck McNulty

    5

    Contacted Aire Serv about an ongoing heater issue. My technician was Vinnie who explained my issue and resolved it. I have had three other companies look at my heater and tell me various issues and it continued to have issues. It's great to have a technician that finds the root cause and gets the heater working again. If you're having trouble with your HVAC have them come fix it.

    5

    Just had a great AC service experience with these guys. The tech, Spencer, has over 10 years of HVAC experience, and he was very professional and easy to work with. One of our units was quite low on freon, which has happened at least once before, causing us to need an expensive freon recharge to keep the system working. To get to the root of the problem, for just two hundred bucks more, Spencer was able to quickly source and install a high quality UV leak detection and sealant kit. This should fix any small leaks and will make any remaining leaks possible to detect and fix in the future. Highly recommend you give these guys a try if you haven't had your system serviced yet this season.

    5

    Do we want to talk about an actual Great company?! Well look absolutely no further. This is the place, from the initial phone call and text, about our heat not working for the past week, to them sending someone out literally within the same 2 hours and having our heat, back up and running within 3 hours of the first phone call to the end. My wife was beyond happy with the service and the overall professionalism of this company and their employees!

    3

    We just had our thermostat replaced for the third time. My biggest complaint is that the company wasn’t great about communicating the (understandable) delay and we were left waiting and unsure for two hours past our appointment window. However, the tech was very kind and actually looked for the problem instead of just replacing the blown fuses. I really hope this fixes the problem for good this time!

    5

    This was my second time working with Aire Serv through our home warranty company. We had a very helpful and knowledgeable technician for both appointments to fix and install a part for our furnace. We had a few scheduling mishaps with the text message confirmations but once we got that straight it was a smooth process.

    5

    My tech Brandon showed up early to save me when i was freezing in my home and 30 degree outside. AWESOME!!. He worked quickly and efficiently and i was warm again in no time.Brandon explained everything to me( so appreciated that). He was so pleasant and kind. Aireserv is A+. Let them take care of you.I wont hesitate to call them again.

    5

    Aire Serv was the contractor assigned through my home warranty, and I couldn’t be more pleased with the experience. From Ms. Lauren’s outstanding coordination with the warranty company to the excellent installation work by John, Josh, and Connor, everything went smoothly. Everyone was professional, communicative, and efficient. Highly recommend.

    5

    Top-Tier HVAC Service!
    If you want a team that actually listens and treats you like a partner in your home’s comfort, Aire Serv of Tidewater is the way to go.

    I came to them with a specific complaint, and they didn't just give me a cookie-cutter answer. They engaged their full team of HVAC experts to really dig into the issue. What impressed me most was the collaboration—when they recommended an initial solution, they actually listened to my feedback. Instead of pushing back, they went back to the drawing board and returned with an even better plan that hit every mark.

    I truly felt like an advocate for my own home throughout the entire process. The products are high-quality, and the service is second to none. Huge shoutout to Vinny, Kris, Conner, and Zach—these guys are professional, knowledgeable, and just great technicians to have on-site.

    It’s clear the owner, Sean Meehan, runs a top-notch operation where customer satisfaction and expert execution are the priorities. Highly recommend!

    5

    I am pleased with the replacement unit, impressed by Carrier's equipment, and appreciative of the team's craftsmanship. Josh exceeded expectations by being thorough and avoiding shortcuts, replacing parts and installing features that others might charge extra for. His expertise and precision stood out. Conner was equally professional, attentive to detail, and responsive to my questions. Overall, I am very satisfied with the staff and the entire process.

    5

    Good

    5

    The best.

    5

    Very professional, quick response.

    5

    Very friendly and would recommend them.

    5

    Efficient and very professional staff. I recommend them!