Plumbing reviews in Norfolk, Virginia

These folks were on time and did everything to my satisfaction. They helped me make informed decisions about some outdoor water fixtures and repaired numerous things in my house.

I have been a customer of Wright-Way plumbing for over 20 years. They have always been professional and fairly priced. I always recommend them to my friends and neighbors.

Simply the best professional plumbing company around. Honest, integrity, trustworthy, and superior service. Mike and John are amazing. Savannah is the best scheduler and office aficionado. Thank you Mike, John, and Team!

In 23 years of business, I have never responded to a negative review or met such an unreasonable person as Mora. I am making an exception now.
Responding to Adrian Mora, he is a very sad and dishonest person. This is not the result of Wright-Way Plumbing. He has never been our customer, nor has he ever paid us, or hired us to do work at his home. We performed work for the prior homeowner, who is a long standing customer of ours, for over 10 years. He hired us to fix the jetted tub, we did, and he paid us. Mora, agreed and signed off before moving into the house, that all repairs were completed and everything working. He lived in the house for some time and decided to call us to fix an electrical issue with his tub, and wanted it done free. He was told we are not responsible for the electrical problem, his realtor told him the same thing and he threatened to write bad reviews and contact BBB. He also decided that several other issues needed to be fixed that were not our responsibility. After being patient with him and explaining over and over again, we were not responsible for the electrical work, he seemed unable to understand this and kept adding additional work he wanted for free, so I told him he was "like a monkey with his hand in the cookie jar", who could not pull it out.
Mora also made unreasonable demands, and threatened to sue his realtor and others involved in the sale of his home, prior to the closing of the sale, so we were advised by the other parties involved, not to do work for him for any amount of money. I recommend no one do work for him, due to his apparant mental imbalance and assumption that he should not pay for services.
Mora is a local Doctor in Norfolk and considers himself above others. His review on Wright-Way Plumbing is not to be trusted

I purchased a home and during my home inspection report the jet bathtub would not turn on which was noted on the home inspection report. As part of the home inspection repairs, Wright Way plumbing was contracted by the seller and on the repair invoice Wright Way plumbing reported that it fixed a loose connection to the jet tub. When I took ownership of the home, the jet tub would not turn on. I called Wright Way plumbing and asked if they could come out and fix the problem that the jet tub wasn't turning on. During the call, I verified that I would not be responsible for the work to remedy the issue (since they had already been paid to fix it) and I was assured that this was going to be the case. When the techs arrived, they were able to turn the jet tub on several times after resetting the GFCI before it again tripped the GFCI. After googling some information on their tablet, the techs pried off the jet tub control panel and concluded that it was a faulty piece and needed to be replaced and that I would have to be charged for the part and labor to replace it once it came in. Separately, during this visit, one of the technicians broke my bathroom pocket door by removing it from its track as he was working on the tub electrical panel. I spoke to John Wright (the owner) that I did not believe I was responsible for the cost of the tub repairs since his company did work on the tub for the same issue for the home inspection. John offered crediting some labor costs towards replacing the control panel but still wanted to charge me for the part and any other labor greater than the original work. Also, John wanted me to take the issue with my realtor who agreed with me that Wright Way plumbing should remedy the problem and after several phone missed attempts between each other, I called John today to get a resolution and plan to move forward with the jet tub and pocket door. Right away, John became unprofessional describing me as a "monkey with his hand in a cookie jar"and refused to fix the door or fix the original jet tub problem. I terminated the phone call and will move on from this experience. I rarely, if ever, post negative reviews, but this is a case that needs to be communicated to all consumers. I will have to find someone else to actually fix the jet tub and my bathroom door.

After reading the other review I had to add my experience with Wright Way Plumbing. My husband and I have had John and his company do several jobs for us and have had a great overall experience in customer service, consultation, actual job getting accomplished in a clean and timely manner. Prices are compariable to other companies but the customer service we received from Wright Way far exceeded others that we called. We will always call John when we need plumbing services,Deborah and Christopher Lutz

This is the first time we used Wright Way Plumbing. We needed a cleanout installed, and were frustrated after calling another plumbing company for over 6 weeks to get a quote. We called Wright Way plumbing and they visited within 2 days of my first call, gave a quote that same day, and we were on the schedule within about 2 weeks- working around Christmas/New Years. William and Dominique did an amazing job. They dug out the flowerbed and carefully removed/put back our plants. They took photos of their work, before burying it and sent to us. We saved hundreds of dollars going with Wright Way, and they were prompt and professional.

I never leave reviews but this one is necessary. I’ve had several really great experiences using Wright-Way Plumbing. From a bathroom renovation to a significant leak in a pipe to my furnace. They are on time to early, professional, and do a great job! Also, Cudos to Mike! He always takes his shoes off (even though he doesn’t have to) and makes sure I know what he did, why, and what to do in case of an emergency. All of this at a fair price!

I'm very pleased with Wright-Way Plumbing. They are punctual, polite and reasonably priced. Our last technician, Ray, was very helpful and insightful. I will be using them again!

These guys are awesome!!! John always gives honest advice & honest prices. Only company I’ll ever use, highly recommend!

(For example, I had a leak and when I called another company, they gave me a ridiculous >$2000 quote, John’s team got it done for $380)

Lamont Aweso Polite clean and courteous

Really, really good. The kind of plumber you desperately need but can never find. Good value as well

Awesome Plumbing Company, Took the time to Explain the Problem and the sulution. Lamont was very Professional & informative.. HIGHLY RECOMMEND

If you need a plumber call this company. Lamont was on time, did excellent work and was a pleasure to work with. He was knowledgeable, quick and very professional.

Integrity- always integrity. This company has done work at my 1949 property for over 10 years. Caleb said it best: When Tony (the Company) does a job, he only needs to do it one time. I will wait for their availability rather than use another company.

Lamont was on time and very thorough and professional. He answered all of our questions and we will be happy to use Plumbing Unlimited Inc in the future for all of our plumbing needs.

The owner came to my house to give me an estimate on redoing my bath room. Between him and his employees I couldn't have been more impressed. The work completed was outstanding. The cost of the job was very competitive. Highly recommend using Plumbing Unlimited. Thank you for a job well done.

Lamont and Jamal were very friendly, on time and very personable. They helped to repair my leak in my kitchen. They were also highly recommended in the Indian River and other Chesapeake neighborhoods. They were also very respectful, they answered all of my questions. If I have any other plumbing issues, I will definitely call them again.

Lamont is one of the best Plumber technicians we have interacted with. His professionalism, communication and punctuality sets him apart. We had multiple shower and plumbing issues that were rectified in shorter time. Grateful for his service and will be using their service again.

I would highly recommend Plumbing Unlimited to anyone in the Hampton Roads area. They arrived at my house on time (actually early). My drains were completely backed up. Lamont was professional, personable and very knowledgeable. He explained and sent me videos of every step of his visit. He took the time to answer every question I had. Unfortunately my next steps will be to have my old sewer pipes replaced. However, Plumbing Unlimited is the only company I would call. The cost is reasonable and the customer service has been exceptional!

We've used Plumbing Unlimited for several different jobs, and they've given us no reason to consider anyone else.
This is what I've found to be consistent in every job: they clearly communicate all options, work with you to stay within your budget, and are quick to respond.
At least twice now we have called the office at night and had a plumber come out first thing in the morning.
Tony, Lamont and Corey have earned our trust for their fair and affordable prices, solid work and commitment to the customer.
I don't think you'll regret giving them a shot.