Reviews of local pros in Springfield, Virginia
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Professional team, great customer service. Customer satisfaction was N1 priority. They are ready to work with you no matter your budget. I will definitely recommend them .
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I asked several services about replacing my AC, and most of the company quoted me between $10000 to $16,000 – way too much. Then I called NS HVAC, and they did all the work for less than $6,000!
I absolutely love their service – fast, professional, and thorough. They installed everything and double-checked to make sure it was working perfectly.
All good. Thank you so, so, so much! 🙏 -
Best Damn Supply House North of The Wall
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Only air and heating that we have ever used.
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Repeatedly misdiagnosed the issue with our unit. Turned out the flue liner needed to be replaced, which could've lead to CO2 being circulated throughout the house.
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I highly recommend this company. After a much less than satisfactory experience with another local company we were fortunate to find them. I cannot recommend NVAC highly enough. Prompt, friendly service and reasonable rates. The same technician (thanks Eric!) has been to do our regular maintenance each time and I really could not be happier.
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The Company is very responsive to our Air conditioning needs. The techs were fantastic exceeding our expectations. Once again they proved to us why we have been a customer for over 25 years.
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All of our needs as customers (since 2011) have been met with an excellent (5-star) quality of service that continually exceeds expectations! NVAC offers outstanding technicians in the field (Chuck and James are extremely competent & knowledgeable.) Customer care from the office is exemplary ( Tonya takes all calls & promptly meets the needs of customers and George makes himself available to resolve more complex problems such as warranty issues, etc.) We will continue to recommend NVAC to friends, neighbors and family members.
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Chris came to do my seasonal AC checks. He was fantastic. He walked me though everything he was checking and why. He didn't recommend any specific repairs, but told me to watch a couple of things that might be indicators of problems down the line. I feel I'm a far better educated homeowner after his visit. Top notch service.
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These guys do great work and value their customers. The owner, George, consistently answered my questions and drew-up and re-drew-up estimates a few times so we could find the best fitting equipment at our budget. He also recognized the need for a simple and relatively cheap fix of adding a return that changed the climate of one room we thought was previously inhospitable during the summer. He carries quality equipment and has good, courteous employees.
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Many thanks to James for his knowledge and expertise and his team (Bob & Josh) for a major repair to our HVAC and giving us "cold" air again. Hot attics are a challenge with the current weather. We have had a contract for service with them for 18 years because they are reliable.
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Carlos Yanes from Northern Virginia Air Conditioning performed an excellent evaluation, servicing, and cleaning of my client's HVAC system today at a condo building in Arlington, Virginia. He was extremely kind, professional, knowledgable, and helpful. I would certainly recommend them to anyone. Thank you!
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I just had my first experience as a true homeowner and had an issue with my AC. Nguyen came to my condo and was very honest about not being familiar with the system but did an in depth look into everything he could. Then Tonya took the time to try to find the part I needed and communicated everything. I really appreciate the amazing customer service throughout the entire experience. Tonya is very professional and these days that is hard to find.
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Eric came out to check my unit. In the process he discovered a serious electrical issue. He took the time to identify the issue, explain what what happening and tell me what my next steps should be. He was polite, patient and helpful. I've been using this company for the last 3 years to maintain my HVAC system and I've always had good experiences. I will say Eric's customer service goes above and beyond though.
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Agree with the drop in service quality. Has not been the same since Tonya left. They won't return calls or emails now. Sad because they were a good hvac company until recently.
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We have been using this company for more 15 years. Always prompt and courteous. They always show in the given time windows. Staff explains things well during their regular six-month service contract inspections and gives fair pricing for needed repairs. We worked with Jeremiah today who did the inspection of our two units, fixed a few minor issues under our service contract, and flagged an issue that would need attention in next year or so. He explained the issue clearly, outlined the options and the risk involved in delay, and was able to install the new part on this visit, since supplies were on the truck. Jeremiah is a solid professional as are everyone that we have worked with at NVAC.
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We have used Northern Virginia Air Conditioning for most of the time since we moved to Virginia in 1995. The service was good until 2025 - when trying to schedule our spring AC check that we pay for with our annual service plan, no one from scheduling ever called back. Multiple calls later where we repetitively gave our name and address no one ever called back. The person answering the phone was clueless like we never existed.
We finally gave up and called another HVAC contractor, paid for their service plan and got an AC check up within two weeks. A month and a half later we have never gotten a call back from NOVAAC, and we have forfeited the spring checkup we had already paid for.
Bright note: our new HVAC contractor found and fixed many things left undone or done wrong by Northern Virginia Air Conditioning.
I am not sure what is going wrong with them, but we are done with them now. -
My air went out on an 87-degree day. Joe and Craig were at a job about 45 minutes from me. They drove to me after finishing that job at 8pm and stayed for over an hour to make sure the job was complete. Not only did they NOT nickel and dime me, they were upfront and honest about everything! Ultimately, they saved me money when they could have suggested a more expensive "fix." I will suggest them to everyone I know. It's hard to find service with integrity. Keep up the good work, Temperus!
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Tech was great - explained everything so I could understand. Great to be able to track service call. Tech did not rush and checked everything more than once even though dealing with temps over 100 degrees.
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Craig is professional, friendly, timely and explains everything that will take place during the visit. He does an excellent job making repairs and ensuring you understand what is going to be done and any options that are available. The office team is very responsive and professional.
Highly recommend this company! -
Fantastic team. Extraordinarily kind and helpful. Very knowledgeable about explaining everything!