HVAC reviews in Sterling, Virginia

4.8 based on 1146 reviews Back to the listing
    1

    I have had a terrible experience with United Air Temp. We have been dealing with ongoing HVAC issues for **over two months**, and the lack of accountability and urgency from this company has been shocking.

    When they came out last month, we were told the issue was fixed. Unfortunately, it turned out they had installed a **faulty sensor**, which caused our system to fail again. Three days ago, our home temperature dropped to **52 degrees** and we had **no heat at all**. The technician told us they would go to the store to get the part so we wouldn’t have to wait.

    Fast forward **three days later**—we still have **no heat**, and now we’re being told we have to wait until **next week** for the repair. This after being assured the issue would be handled promptly.

    What makes this even more disturbing is that we have a **6‑month‑old baby**, which I explicitly told them on the phone. No one seemed to care or treat the situation with any urgency whatsoever.

    When you call United Air Temp, you’re greeted with claims about being “highly regarded” in the industry and “voted best in the business.” Based on our experience, those accolades mean nothing. There has been no follow‑through, no urgency, and no compassion.

    I am genuinely disturbed that a business can operate this way—especially after being told there is an infant living in a cold home. If you value reliability, accountability, or basic human concern, **stay away from this company

    5

    Muy bueno

    5

    Excelente servicio, excelente compañía, trabajo muy profesional y confiable, lo recomiendo!!!!

    1

    Very expensive

    5

    Just awesome.

    5

    Great work and attention to detail.

    5

    Very knowledgeable and friendly staff.

    5

    Thank You for your services! All Good !

    5

    Attentive. Good communication. I always come back for goods and services. Highly reccomended

    5

    Jose at h&m was knowledgeable and professional.

    5

    We use they all the time. They are a great company!

    5

    They are very responsive and reliable. Excellent service!!

    5

    We are very happy with H&M, HVAC. They do a great job and are reasonable.

    5

    They exceed expectations every time, best HVAC service I've had.

    5

    I've used them for HVAC maintenance for about a decade and they are great. Always on time, professional, and thorough.

    5

    Prompt, professional and I most appreciate their attention to detail of leaving the job clean.

    5

    Excellent service, professional and thorough - always available promptly and on time.

    5

    H&M is a company that is here to help both its customers and other companies alike. They expect a helping hand from them.

    5

    On-time, high-quality work. Great communication. Left everything perfectly clean. Fair pricing.

    5

    H&M is very reliable and efficient. They have the expertise needed for my type of HVAC system and I find them trustworthy. I highly recommend them.

    5

    The people at H & N come well prepared with filters and so on. They are extremely friendly and pleasant and work very efficiently. I think they do an excellent job.