Appliance Repair reviews in Virginia Beach, Virginia

I would highly recommend Marcelo for any appliance repair. He was easy to communicate with and extremely knowledgeable about my refrigerator. He fixed my refrigerator and continued to follow up with me to make sure that everything was working properly. Marcelo really cares about his customers!

Marcello is outstanding. He is highly knowledgeable and capable on any appliance issue. He is fair, customer oriented, and professional. I have been a customer for a number of years and highly recommend him. He completely takes care of his customers and provides practical solutions for appliance repairs. He routinely provides advice which in many cases avoid the need for a repair call. I don't know of many who would go that extra mile for their customers. Highly recommend!

Marcelo at The Repair Guy has serviced our appliances for several years. He is very knowledgeable and has made repairs on our appliances that factory service crew failed to handle properly. He is dedicated to his customers and is not satisfied until the repairs were to our satisfaction. Additionally, he is very reasonably priced. He conducts himself in a professional yet friendly and personable manner. We highly recommend him.

I live in a rented property where my refrigerator was all the sudden leaking some sort of chemical smell, and our food was no longer being kept cold. The smell was so bad and so potent that it has now leaked into all of our food and we have lost hundreds of dollars worth of food. The owner of the company came looked at the refrigerator and was here for maybe all of four minutes. He opened the refrigerator saw a bag of carrots that maybe had three or four carrots in it and had a little bit of overgrown roots, practically threw bag at us and said this is your problem after which I continue to try to dispute that we were smelling a chemical smell, not moldy food and he said I’m not arguing with you about it. I’ve been doing this for 30 years and then slammed our door on the way out. He also made a comment when I called to check that he was actually going to show up in the allotted time slot and stated don’t worry, I’m very good looking which made me very uncomfortable and at the time I was alone in my house and I am a female. This man was incredibly unprofessional, rude, and quite frankly a tyrant.

Had client who was within 24 hours of taken possession of their home and unfortunately the wall oven glass cracked. Reached out to Marcelo who was referred to me by my colleague and he and his team not only were able to obtain the glass the next morning but also installed it same day. Very appreciative of the quick turnaround and the professionalism given. If you need a appliance repair team that is dependable look no further.

My dryer wouldn't heat and they came out within a day to diagnose and fix the problem. They were very nice, explained everything they did and it was affordable. I highly recommend and will definitely use them again.

Hands down Marcelo and Joquin are the best appliance repair techs in the area. Plus no one is the area is willing work on commercial grade home refrigerators.
Joquin diagnosed an overicing issue with our oversized GE Monogram reefer and knew exactly what to do. Repair wasn't cheap but saved us from buying a new $10K unit.
Then Marcelo came out and diagnosed a dryer problem and saved us another $800 by not having to buy a new dryer.
Best appliance service in the area, with great customer service.

Marcello, his wife, and his team have serviced my appliances (fridge, oven, microwave, dishwasher) for more than 5 years. They are as honest as they come! Today, on a holiday weekend, he took my call, listened to my two problems, and instead of scheduling a service call $$$, he gave me advice right over the phone. The first issue has to do w/ my downdraft cooktop. He suggested how I might be able to fix it on my own. The second issue has to do w/ my washing machine which lately sounds like a jet engine. (He suggested it would be smarter to replace it than fix it). He didn’t make a dime, but he earned my respect once again. I wanted to leave this review to help people who might be on the fence about who to trust for their appliance repairs.

This technician was friendly, efficient and courteous. He fixed our washer and dryer in just a few minutes. Awesome service!

This repair person was proficient and well-mannered. My washing machine was fixed by him at a fair price. Strongly advised!

He skillfully and affordably mended our washer. He was knowledgeable, polite, and extremely friendly. Excellent service!

Following my contact, he arrived and repaired my washer and dryer for a fair fee. The service given by this business was exceptional.

They were really helpful, friendly and knowledgeable, they repaired my washing machine and their charges are very fair. Highly recommend!

He was a really pleasant and considerate individual to work with. In a short period of time, he came and mended the washing machine that was already broken. An exceptional level of service was offered to the client!

The dryer was quickly repaired by this appliance expert. He was really kind, nice, and cordial. Great assistance!

I contacted this technician to get my microwave serviced, and he did an excellent job all along the way. He is highly knowledgeable, and the costs were quite reasonable!

What impressed me most was how quickly and efficiently this repairman came. He did a fantastic job fixing my household equipment. Incredible assistance!

Knowledgeable advice and expertise from technician was appreciated.

He performed an excellent job of repairing the washing machine, which I had been having problems with. Simply taking a glance at the problem was enough for him to comprehend it. It comes highly recommended!

His arrival was punctual, he fixed my washing machine quickly, and he was kind and helpful throughout. Service from this appliance manufacturer was out of this world!

The guy who fixed the appliance was really kind and helpful. He quickly identified and fixed the problem with our microwave. I heartily endorse this commercial service!